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Job Description:
Scope of Work
The County is looking for one or more Quality Assurance (QA) testers. The QA tester is responsible for ensuring the quality, functionality, and reliability of a software platform application and configurations before they are deployed to production environments. They work with County subject matter experts, vendor developers, other QA testers, business/systems analyst, and other stakeholders to ensure that solutions meet business requirements and are free of defects.
QA Tester Responsibilities:
- Requirement Analysis: Collaborate with County and vendor staff, and stakeholders to understand business requirements, user stories, and technical specifications, translating them into detailed test cases.
- Test Planning and Execution: Design, write, and execute comprehensive test cases for all functionalities, features, and bug fixes related to the platform functionality
- Types of Testing: Perform various types of manual testing, including functional, regression, integration, user acceptance testing (UAT), security, and performance testing.
- Defect Management: Identify, document, track, and report application defects/bugs using bug tracking system and work closely with vendor QA testers to ensure timely resolution and verification of fixes.
- Configuration and Customization Validation: Validate platform configurations (e.g., custom objects, fields, layouts, flows, validation rules, permission sets) and custom Apex code to ensure they function as expected and align with requirements.
- Integration Testing: Ensure seamless and accurate data exchange between system platform(s) using APIs (REST) and tools like Postman if appropriate.
- Data Validation: Verify data integrity and accuracy during data migration or routine operations using tools like Data Loader and database queries (SOQL/SQL).
- Collaboration and Communication: Provide testing status updates and reports, and support County users during Integration Testing and UAT.
Key Skills and Qualifications
- Technical Proficiency: Strong understanding of various enterprise, SaaS, or complex business-system implementations and other platforms utilized by public agencies, configurations, and customization options.
- Testing Expertise: Knowledge of testing methodologies (Agile, Scrum) and experience with test management tools (e.g., Jira, Postman).
- Analytical Skills: Strong problem-solving, analytical, and debugging skills with keen attention to detail.
- Communication: Excellent verbal and written communication skills to collaborate effectively with cross-functional teams and stakeholders.