Inventory Management Representative

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Scans and stocks inventory at the customer’s place of business. Fills bins on site and maintains proper inventory levels for location with little excess.
• Investigates and resolves customer problems regarding C-Parts Solutions (CPS) business.
• Builds and maintains professional and positive customer relationships.
• Transports products to customers.
• Places orders to replenish customers’ inventory.
• Delivers product accurately and completely to bins and puts inventory away per customer’s and Company’s requirements.
• Addresses issues or concerns brought up by customers on site as well as communicates issues and concerns to appropriate internal departments.
• Looks for additional product Würth can supply, and forwards leads to appropriate departments.
• Maintains general housekeeping of onsite work area and keeps CPS racks and bins organized and clean.
• Identifies and communicates opportunities for improvement such as bin quantities, new parts, inventory turns, etc.
• Follows all Company Fleet Policies and Procedures.
• Continuously improves productivity and efficiency of processes throughout the operational organization..
• Demonstrates a commitment to safety by performing responsibilities in a safe and secure manner and follows all safety procedures. Reports unsafe acts, hazards, and maintains a clean/orderly department.
• Other duties as assigned.

QUALIFICATIONS, SKILLS & ABILITIES

• High school diploma/GED, and/or equivalent experience is required.
• Experience with VMI programs, Customer Service, Driving, or experience in a similar position is a plus.
• Ability to establish, build and maintain positive relationships with customers, respond promptly to customer needs, solicit customer feedback, and manage difficult customer situations.
• Must have the inherent ability to be a team player who readily adapts to change.
• Needs to be a highly functional self-starter; able to work with minimal supervision.
• Excellent written and oral communication skills.
• Ability to read, interpret and comprehend documents such as training instructions, shipping tickets, procedure manuals, etc. at a fast pace.
• Ability to add, subtract, multiple, and divide accurately and efficiently.
• Must pass Forklift training and maintain Forklift certification.
• Requires lifting ability of up to 80 lbs., frequent lifting of 40-60 lbs. Requires walking and standing on a concrete surface 8 to 10 hours a day.
• Work is performed in customer facilities and will have a wide range of work conditions, including summer and winter driving conditions.
• Ability to understand and apply instructions furnished in written, oral, or diagram form. Ability to solve problems involving several variables in standardized situations.
• Basic computer knowledge including Microsoft Word, Excel, and Outlook.