Shipping & Receiving Clerk

Position Overview

The Shipping & Receiving Clerk is responsible for the shipment of products to customers both internationally and domestically. The Shipping & Receiving Clerk is responsible for the accuracy of shipments and meeting all documented service requirements. This position reports to the Logistics Manager.

The Shipping and Receiving Clerk will report to the Logistics Manager. This position requires a full-time work week spent in the shop in Mooresville, NC. Based on business needs, the work schedule may follow either a compressed schedule (Monday through Thursday, 7:00am–4:30pm, and Friday, 7:00am–12:00pm), or a 4/10 schedule (Monday through Thursday, 6:00am–4:30pm). Flexibility to work additional hours as required to meet project deadlines is expected.

Key Responsibilities

• Follows daily direction from Logistics Manager.
• Ensures that materials shipped are verified against pertinent documentation.
• Prepare items for shipment by performing duties to quality and productivity standards.
• Responsible for maintaining procedures that meet company and customer delivery commitments by handling materials, providing labor, and using time effectively.
• Follows shipping methods for materials using the operations procedures; Resolves emergent issues for expedited deliveries to the customers and/or vendors.
• Assembles wooden or cardboard containers or select preassembled containers.
• Unpacks and examines incoming shipments, reject damaged items, records shortages and notifies appropriate parties.
• Interfaces with customers regarding product delivery time schedules, coordinates vendor acceptance. Ensures that daily goals are met and sustained daily/weekly/monthly
• Identifies roadblocks to processes and procedures and offers suggestions for improvement
• Participation with all incoming, outgoing and warehouse movements
• Promotes a safe work environment
• Performs other duties as assigned

Skills and Qualifications Required

• High school diploma or GED required
• Valid Driver's License Required
• Minimum 2 years of Forklift & Pallet Jack experience preferred.
• Minimum 2 years of Shipping and Receiving experience preferred.
• Proficiency in Microsoft Outlook, Word, Excel and ERP required
• Reliability and willingness to work 40+ hours a week to meet deadlines
• Knowledge of and experience with packaging materials used to safely transport all products required
• Strong organizational and time management skills, as well as critical thinking skills required
• Strong and effective communication skills, both verbal and written
• Ability to follow and issue verbal and written instructions and to direct the work of others to meet customer needs
• Ability to work well under pressure and juggle multiple and changing deadlines in a fast-paced environment
• Great attention to detail
• Ability and willingness to take initiative
• Willingness to learn and work to the best of his/her ability
• U.S. Citizenship is required. Candidates must be eligible to obtain and maintain a U.S. Government security clearance, if required for the position.

Physical Requirements

• Moderate walking, standing, climbing, heavy lifting, carrying, stooping, bending, kneeling, and reaching, routinely lifting, and carrying parts and equipment up to 30 pounds.
• Must be able to access and navigate each department at the organization's facilities.

The MSI Operating Code

Every employee at MSI is expected to operate in accordance with the MSI Operating Code. These seven principles define how we think, decide, and execute. They are not aspirational. They are the working standard by which all employees are evaluated.

The Seven Principles

• Own It. If a problem touches your function, it is yours until it is solved or explicitly transferred. Do not wait. Do not delegate upward. Do not hide behind process. Ownership means driving to resolution, not monitoring status.
• Kill the Wrong Fight. Before optimizing a solution, question whether the problem is yours to solve. If an opportunity requires MSI to become something we are not, kill it fast. The discipline to say no is what protects our ability to say yes to the right things.
• Move Before You're Told. Speed is MSI's compounding advantage. We move when directionally correct and adjust in motion. Leaders who wait for permission are not leading. We would rather correct a fast decision than wait for a perfect one.
• Solve Before You Contract. Prove the integration works before formalizing the relationship. Capability first, paperwork follows. Working capability is the strongest negotiating position and the most honest form of business development.
• Integrate First. MSI's moat is not any single technology. It is the ability to integrate modular systems faster and more effectively than anyone else. Every decision should reinforce our position as the integration hub.
• Say It Now. Silence is not alignment. If you disagree, say so, with data, with reasoning, and with an alternative path. Passive execution is institutional risk.
• Build Beyond Yourself. If your function depends on your presence to operate, you have not built anything. Develop your people. Document your processes. Create depth that survives your absence.

Benefits

• 401(k) with employer match
• Dental Insurance
• Disability Insurance
• Health Insurance
• Vision Insurance
• Paid Parental and Maternity Leave
• Life Insurance
• Paid Time Off – 120 hours per year to start (prorated in first year of employment)
• Continuing Education
• Annual Year End Paid Holiday Closure
• Employer Paid Uniforms

Classification

• Position is full-time, Non-Exempt

MSI Defense Solutions is an Equal Opportunity/Affirmative Action Employer. We recruit, hire, train, promote, and compensate employees based on merit, qualifications, and business needs. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law, including race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, protected veteran status, or any other legally protected status. MSI Defense Solutions is committed to fostering a workplace free from discrimination, harassment, and retaliation.