Ticket Seller

Position Summary

The Ticket Seller is responsible for providing exceptional guest service by assisting guests with purchasing lift tickets, lessons, and other mountain activities. This role ensures a smooth and welcoming ticketing experience while sharing information about mountain offerings, pricing, and mountain policies to help guests make the most of their visit.

Key Responsibilities

• Provide efficient and friendly service selling tickets, rentals, and lesson packages

• Handle guest questions and concerns, taking appropriate partners as necessary

• Ensure compliance with pricing structures and promotional policies

• Maintain accurate cash handling and POS records

• Accurately record all hours worked, ensure time entries are complete, and promptly resolve any discrepancies prior to the end of each pay period

• Complete all required training as determined by mountain leadership

• Other duties as assigned by mountain leadership

Qualifications, Requirements, and Compensation

Qualifications

• Strong organizational skills and attention to detail

• Ability to accurately handle cash and credit card transactions

• Strong written and verbal communication skills

• Ability to remain calm and solutions-oriented in high-volume environments

• Strong aptitude for guest service

• Flexible schedule including weekends, holidays, and peak season hours

• Must be eligible to work in the United States

• Successful completion of background check

Work Environment & Physical Requirements

• Ability to work in an indoor location subject to temperature fluctuations, drafts, and intermittent exposure to outdoor weather conditions due to frequent operation of exterior doors

• Ability to lift up to 25 lbs

Compensation & Benefits

• Compensation: $17.50/hour

• Benefits: Complimentary ski/ride access for the duration of employment and employee discounts on food and beverages at participating locations (subject to mountain policy)