Jobs in the United States

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WC
Client Relations Management (CRM) Specialist
Waukesha County Technical College
Pewaukee, WI
- $52,400 to $58,950 USD / year
Must possess excellent problem-resolution, organizational, interpersonal, and communication skills
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Senior Product Manager, AI
Buildout
Remote, United States
…pitch faster. You will work day to day with engineering and…
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SI
Senior Software Engineer (SMTS), Internal Developer Platform
Salesforce, Inc.
CA · NY
- $172,500 to $285,800 USD / year
…across Salesforce’s internal ecosystem, supporting our internal developer platform (including our feature flags and experimentation platform) and improving development and business…
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SI
Training Strategy Senior Manager
Salesforce, Inc.
IN · IL · WA
- $143,400 to $216,900 USD / year
You are a strategic partner to Cloud Success leadership, using data to recommend the most effective training interventions. Your mission is to bridge product innovation and customer value…
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SI
Director, Executive Talent Experiences
Salesforce, Inc.
IL · WA · IN · TX
- $164,000 to $261,500 USD / year
…operations, talent strategy, and AI. The person in this role will design and orchestrate high-impact experiences that help senior leaders change how they lead, make better decisions, and…
Added 1 min ago
Warehouse Receiving Associate I
Beauty Manufacturing Solutions Corp
Coppell, TX
…highest quality. We knew innovation meant pushing the envelope on design and thinking. Most importantly, we knew that developing relationships meant building a reputation for coming through…
Added 1 min ago
Security Engineer II, Customer Service Security
Amazon.com Services LLC
Seattle, WA
Design and build security controls and engineering solutions that protect customer data and empower secure customer contacts at scale.
Added 1 min ago
Security Engineer II, Customer Service Security
Amazon.com Services LLC
Seattle, WA
- Design and build security controls and engineering solutions that protect customer data and empower secure customer contacts at scale.
Added 1 min ago
Senior Supply Chain Operations Manager, Supply Chain Innovation, SCI Bulk Fulfillment
Amazon Data Services, Inc.
Bellevue, WA
…strategy alignments across organizations, define metrics, and use data to manage trade-off…
Added 1 min ago
System Development Engineer, AFT - Platform Engineering & Services
Amazon.com Services LLC
Bellevue, WA
As a System Development Engineer, you’ll be responsible for design our system architecture. You'll own and implement specific components of the system. You'll collaborate closely with other…
Added 1 min ago
Software Development Engineer II, AWS DynamoDB
Amazon Development Center U.S., Inc.
Seattle, WA
…management from the ground up. It is a greenfield opportunity to design systems that detect, predict, and act on their own. Engineers on this team solve problems where accuracy, scale, and…
Added 1 min ago
Home Care Category Lead
IFF Inc.
Holmdel, NJ
Advance fragrance engineering capabilities, design models, and innovation frameworks by integrating consumer, sensory, technical, and creative data into actionable category guidance.
Added 1 min ago
Software Development Engineer, AI Foundations, Amazon Leo Networking Software
Amazon Kuiper Manufacturing Enterprises LLC
Redmond, WA
As a Software Development Engineer on AI Foundations, you will design and build production agentic systems on AWS that reason over real satellite, ground, and network data. You will work…
Added 1 min ago
HW Validation Engineer , Amazon Leo Hardware Development
Amazon Kuiper Manufacturing Enterprises LLC
Redmond, WA
As a Hardware Engineer, you will work alongside senior Electrical Engineers supporting the design, debug, validation and optimization of LEO phased array antenna hardware. You will be…
Added 1 min ago
Security Engineer, CS Security
Amazon.com Services LLC
Austin, TX · Seattle, WA
…Security Engineer to help shape how Amazon protects customer data through secure-by-design…
Added 1 min ago
Software Development Engineer II, Robotics Navigation
Amazon.com Services LLC
North Reading, MA
…AI, sophisticated control systems, and advanced mechanical design to create adaptable automation solutions capable of working safely alongside humans in dynamic environments. This is a…
Added 1 min ago
Software Development Engineer, ADC2S
Amazon Web Services, Inc.
Seattle, WA · Arlington, VA · Bellevue, WA · Denver, CO · Herndon, VA
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all…
Added 1 min ago
Sr. Technical Program Manager, Network Product Development, Interconnects
Amazon Data Services, Inc.
Seattle, WA · Cupertino, CA
We are looking for a Senior Technical Program Manager to help drive how our products move from forecast to factory to data center. You will be the day-to-day interface between Supply Chain,…
Added 1 min ago
Enterprise Strategy & Ops Lead, Amazon Supply Chain Services, Amazon Freight
Amazon.com Services LLC
Santa Monica, CA
Analytics, AI & Tooling: Design and implement new data collection methods, dashboards, and AI-driven solutions that give our teams an edge in managing financial outcomes. Partner with…
Added 1 min ago
Board Certified Behavior Analyst / BCBA
ICBD
Edison, NJ
…define how we work every day, People First, The Joy Effect, Data-Driven Excellence, Disrupt with Purpose, Celebrate Uniqueness, and Resilient and Responsible, ensuring we prioritize those…
Added 2 mins ago
Software Engineer, Cybersecurity Benchmarks
Epoch AI
Remote, United States
…benchmarking team, researchers, analysts and other engineers to design benchmarks, run them on our infrastructure, and make sure the results are accurate and feed into our…
Added 2 mins ago
ZZ
Strategic Advisor, Enterprise, Rentals
ZINC Zillow, Inc.
Remote, United States
- $118,500 to $199,300 USD / year
…next home. Through innovative technology solutions, strategic data insights, and comprehensive training and development, we empower our clients' growth as true partners in their business.…
Added 2 mins ago
DO
Data Ops Specialist (Hybrid)
Department of Health Care Services
CA
- $6,513 to $10,537 USD / month
The Enterprise Data and Information Management Program’s Health Information Management Division (HIMD) at the California DHCS is seeking a highly motivated and experienced individual to…
Added 2 mins ago
RC
Analyst
Rock County
Janesville, WI
- $34.69 to $37.73 USD / hour
Compiles and analyzes data, prepares reports, and supports the advancement of data-driven decision-making by the County Board, County Administration, and County departments. Conducts fiscal…
Added 2 mins ago
Solution Architect
Referrals Only
Chicago, IL
Design modern application, integration and data architectures, including APIs, event-driven patterns, cloud-native platforms and data migration approaches.

Motive

Director, Customer Engineering

Remote, United States

$231,000 - $317,000 USD

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Job details

Pay: $231,000 - $317,000 USD
Experience: 5+ years of experience leading and developing customer-facing technical professionals, with a track record of building team capability and maintaining high standards for delivery.
Posting language: English
Posted: Nov 10, 2026

Original job description

Who we are:

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.

Motive serves nearly 100,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

Visit gomotive.com to learn more.

About the Role:

Motive's Customer Engineering team is a post-sales technical solutions function for our largest, most strategic, and business-critical customers. As the Director, Customer Engineering, you'll lead and develop a team of Customer Engineers who turn difficult operational problems into working solutions using Motive's products, supported APIs, data, reporting, and automation.

You'll combine people leadership, technical judgment, and customer-facing problem solving to help the team deliver measurable customer value. You'll establish how the team prioritizes engagements, maintain a high bar for solution quality, and ensure successful customer work becomes reusable expertise for Motive's customers and broader Solutions Engineering organization.

This is a hands-on technical leadership role where you’ll help the team solve meaningful customer problems, validate what works, drive lasting customer value, and ensure clear ownership after handoff.

What You'll Do:

Lead and develop Customer Engineers, setting clear expectations for technical quality, customer accountability, collaboration, documentation, and measurable outcomes.
Build a culture of technical curiosity, practical problem solving, thoughtful prioritization, and reusable knowledge.
Prioritize strategic customer engagements where solution work can increase realized value, resolve operational gaps, reduce displacement risk, or support broader adoption.
Ensure each engagement has a clear business problem, customer sponsor, feasible solution path, success measures, and owner after handoff.
Join the most complex customer engagements to guide discovery, solution design, technical validation, stakeholder alignment, and outcome measurement.
Define and evolve the team's engagement model, intake process, capacity planning, technical standards, delivery expectations, and handoff practices; establish an operating cadence for reviewing progress, capacity, quality, and outcomes.
Measure solutions delivered and adopted, documented customer value, recurring technical barriers removed, reusable solution patterns, customer-backed product insights, and contribution to retention or expansion.
Connect customer-validated needs and technical evidence to Product and Engineering, partner with Customer Success, Implementation, Sales, account teams, and presales Solutions Engineering to coordinate ownership, and turn proven solutions into repeatable workflows, guidance, and enablement for the wider field.

What We're Looking For:

5+ years of experience leading and developing customer-facing technical professionals, with a track record of building team capability and maintaining high standards for delivery.
Strong Solutions Engineering, technical consulting, post-sales engineering, or comparable customer-facing experience; you understand the difference between demonstrating a solution and delivering one.
Credible technical depth in enterprise SaaS, API-based capabilities, data analysis, automation, integrations, advanced product configuration, and troubleshooting product behavior.
Experience turning ambiguous customer problems into delivered solutions with clear adoption and measurable business results.
Ability to coach practitioners through customer discovery, technical problem solving, stakeholder management, solution validation, and evidence-backed documentation.
Strong judgment about priorities, scope, supportability, and talent development.
Ability to work directly with customer executives, IT leaders, frontline operators, and account stakeholders while influencing internal Product and Engineering teams.
Experience establishing operating models, engagement rules, prioritization frameworks, delivery standards, or other mechanisms that help a technical function scale.
Strong communication and cross-functional collaboration skills, with the ability to create clarity across Customer Success, Implementation, Sales, Solutions Engineering, Product, and Engineering.
Fleet management, transportation, safety, telematics, IoT, or other physical-operations industry experience is preferred.

Pay Transparency Your compensation may be based on several factors, including education, work experience, and certifications. For certain roles, total compensation may include restricted stock units. Motive offers benefits including health, pharmacy, optical and dental care benefits, paid time off, sick time off, short term and long term disability coverage, life insurance as well as 401k contribution (all benefits are subject to eligibility requirements). Learn more about our benefits by visiting Motive Perks & Benefits.

The on-target earnings (base pay + commissions) for this role:

$231,000 - $317,000 USD

Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.

Please review our Candidate Privacy Notice here.

UK Candidate Privacy Notice here.

The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.

Regarding US-based roles, depending on your role and primary work location, Motive Technologies, Inc. (“Employer”) discloses candidates may be required to execute a non-compete covenant with the Employer. This requirement does not apply to lawyers, interns, or employees working in CA, MN, MT, ND, OK, or where otherwise prohibited by law.

Non-compete covenant terms in all other jurisdictions will be subject to the applicable statutory requirements, including but not limited to, procedures, industry related prohibitions, or salary and compensation thresholds.

All job postings are for existing vacancies. Please note; some interviews or new-hire training sessions may be held in person at one of our global offices.

Apply on job-boards.greenhouse.io About employer

More about this job

Skills

Reporting
Leadership
Problem solving
Collaboration
Documentation
Prioritization
Sales
Provide technical expertise
Data analysis
Troubleshooting
Stakeholder management
Communication skills

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Work requirements

Jobs in the United States