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Added 2 hours ago
MP
Physical Therapist Assistant Part-Time, Outpatient - Orthopedics
Motion Physical Therapy Group
Brooklyn, NY
- $43 to $45 USD / hour
- Part-time
Added 7 days ago
Physical Therapist, Outpatient - Orthopedics
Motion Physical Therapy Group
New City, NY
Added 8 days ago
Physical Therapist, Outpatient - Orthopedics
Motion Physical Therapy Group
Astoria, NY
Added 8 days ago
MP
Patient Services Representative
Motion Physical Therapy Group
Bethpage, NY
- $20 to $21 USD / hour
Added 8 days ago
Physical Therapist, Outpatient - Ortho and Peds
Motion Physical Therapy Group
Brooklyn, NY
Added 11 days ago
MP
Therapy Aide
Motion Physical Therapy Group
Monroe, NY
- $16 USD / hour
Added 15 days ago
MP
Care Coordinator - Front Desk
Motion Physical Therapy Group
Brooklyn, NY
- $20 to $21 USD / hour
Added 15 days ago
MP
Therapy Aide
Motion Physical Therapy Group
Yonkers, NY
- $17 USD / hour
Added 16 days ago
Physical Therapist, Outpatient - Orthopedics
Motion Physical Therapy Group
Danbury, CT
Added 17 days ago
Physical Therapist, Outpatient - Orthopedics
Motion Physical Therapy Group
Nyack, NY
Added 17 days ago
MP
Care Coordinator - Front Desk
Motion Physical Therapy Group
Bronx, NY
- $19 to $20 USD / hour
Added 17 days ago
MP
Physical Therapist Part-Time, Outpatient - Orthopedics
Motion Physical Therapy Group
Weymouth, MA
- $53 to $60 USD / hour
- Part-time
Added 17 days ago
MP
Physical Therapist Full-Time or Part-Time, Outpatient - Orthopedics
Motion Physical Therapy Group
Brooklyn, NY
- Full-time
- Part-time
Added 17 days ago
MP
Physical Therapist Full-Time or Part-Time, Outpatient - Orthopedics
Motion Physical Therapy Group
Astoria, NY
- Full-time
- Part-time
Added 17 days ago
MP
Physical Therapist Part-Time, Outpatient - Orthopedics
Motion Physical Therapy Group
Bronx, NY
- $53 to $60 USD / hour
- Part-time
Added 17 days ago
Physical Therapist, Outpatient - Orthopedics
Motion Physical Therapy Group
Bronx, NY
Added 17 days ago
MP
Physical Therapist Per Diem, Outpatient - Orthopedics
Motion Physical Therapy Group
Hauppauge, NY
- $70 USD / hour
Added 17 days ago
Physical Therapist, Outpatient - Orthopedics
Motion Physical Therapy Group
Bronx, NY
Added 17 days ago
MP
Therapy Aide
Motion Physical Therapy Group
Hauppauge, NY
- $17 USD / hour
Added 17 days ago
MP
Physical Therapist, Outpatient - Orthopedics
Motion Physical Therapy Group
Airmont, NY
- Up to $25,000 USD / year
Added 17 days ago
Physical Therapist, Outpatient - Orthopedics
Motion Physical Therapy Group
Wilton, CT
Added 17 days ago
MP
Patient Services Representative
Motion Physical Therapy Group
Monroe, NY
- $19 USD / hour
Added 17 days ago
Physical Therapist, Outpatient - Orthopedics
Motion Physical Therapy Group
Suffern, NY
Added 17 days ago
MP
Patient Services Representative
Motion Physical Therapy Group
Parkville, MD
- $19 USD / hour
Added 17 days ago
MP
Therapy Aide
Motion Physical Therapy Group
Rye, NY
- $17 USD / hour

Closed listing

Motion Physical Therapy Group

Patient Services Representative

Queens Village, NY, United States

$19 to $20 USD / hour

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: $19 to $20 USD / hour
Closing date: Oct 14, 2027
Education: High school diploma
Working hours: 40 hours per week
Posting language: English
Posted: Aug 31, 2026

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Original job description

Archived listing. The details below describe a past opening.

Overview

At Confluent Health and our family of affiliated brands, Care Coordinators are the heartbeat of the clinic. They are the first voice a patient hears and the first face they see. You set the tone for the entire patient experience: organized, warm, and professional from the very first call through every visit. This is a fast-paced, multi-tasking role where no two days look the same, and where your ability to stay calm, follow through, and take ownership makes a direct impact on patients and the clinical team.

What we offer:

Health, Dental, and Vision Insurance
Paid Time Off
Family Building and Parental Leave Benefits
401(k) with employer matching up to 4%
Structured onboarding with a 30/60/90-day development plan and ongoing support from clinic leadership
Clear growth pathways; many of our front desk team members have advanced into clinic management, operations, and leadership roles
A collaborative team culture where no one is left on an island; you'll have access to leadership and a built-in buddy system across clinic locations

Responsibilities

Create a welcoming, professional first impression for patients, visitors, and referral sources
Manage front desk operations including patient check-in, check-out, scheduling, insurance verification/authorization, and phone calls
Review, schedule, and follow up on incoming referrals by gathering information, creating or updating patient records, and helping patients understand next steps
Keep patient flow and schedules moving by confirming appointments, working waitlists, filling cancellations, and following up with patients who need future visits
Collect copays, balances, and other patient payments accurately and professionally, including basic payment tracking or reconciliation when needed
Protect patient privacy and uphold HIPAA standards in all front desk interactions and documentation

Qualifications

You don't need a healthcare background to be great in this role - but you do need to be someone who genuinely enjoys helping people, thrives in a busy environment, and takes ownership of your work. If you've worked in any customer-facing role and want to build a career in healthcare, we want to hear from you.

High School Diploma or GED required
1+ year of experience in a customer-facing or patient-facing role, this could include retail, hospitality, call center, medical reception, or any setting where you regularly interacted with the public in person or over the phone
Demonstrated ability to manage multiple tasks at once while staying organized and detail-oriented
Comfortable and confident communicating on the phone, including handling upset or frustrated callers with patience and professionalism
Basic computer proficiency: comfortable learning new systems, navigating scheduling software, sending emails, and working in spreadsheets
No prior medical experience required - we provide comprehensive training including EMR navigation, insurance fundamentals, scheduling workflows, and phone etiquette

About

Compensation: $19.00-$20.00 per hour, based on experience. Schedule: 40 hours per week, Monday through Friday Location: 7220-01 Jamaica Ave. Queens Village, New York 11428 Confluent Health, LLC and its affiliates are equal opportunity employers committed to building a diverse and inclusive workforce. We do not discriminate based on race, color, religion, sex, sexual orientation, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, national origin, marital status, age, disability, veteran status, or other applicable legally protected characteristics. If you need assistance or would like to request an accommodation due to a disability, please contact us at careers@goconfluent.com.