Account Representative I - Machine Tools, Abrasives & Metalworking Fluids

Lima, OH, USA Full time R26_0000037229 Account Representative I SUMMARY: The Account Representative I is primarily responsible for building or expanding their book of business through converting competitors' business and expanding their assigned medium-sized accounts to become large accounts. This role fosters customer satisfaction by maintaining customer contact and managing customer expectations. JOB DUTIES - Increases revenue and profitability through generation of new business and further development of existing accounts. - Generates new leads by networking, cold calling, researching various directories and internet sites. - Routinely interacts face-to-face with customers to foster strong relationships and maintains satisfaction. - Understands complex requirements from customers for preparation of customized quoting. - Delivers effective sales presentations and ensures technical requirements are met. - Assists with on-site troubleshooting of customers' concerns. - Works with and coordinates vendor resources to build relationships and support sales. - Performs other duties as assigned. EDUCATION & EXPERIENCE Typically requires a bachelor's degree and zero (0) to two (2) years of experience or an equivalent combination. KNOWLEDGE, SKILLS, ABILITIES Knowledge of industrial products: power transmission, hydraulic, pneumatic, and industrial products. Excellent written and verbal communication skills. A proficient understanding of key sales principles and best practices. Ability to influence customers, while maintaining healthy relationships.