Systems Engineer

Power the Technology That Empowers People | Systems Engineer

As a Systems Engineer, you will be responsible for the effective provisioning, installation/configuration, operation, and maintenance of system hardware and software across assigned on-premise and cloud platforms. You will participate in technical research and development to enable continuing innovation, engage with work teams on technical analysis and design, and resolve complex technical issues under general supervision.

Key Responsibilities

• Systems Administration & Maintenance: Design, install, implement, administer, integrate, back up, restore images, and maintain designated software and hardware platforms.
• Cloud Architecture & Management: Design, develop, deploy, and manage cloud-based systems (AWS, Azure, or GCP). Ensure efficient data storage, security compliance, and smooth operations using programming, automation tools, and cloud technology expertise.
• Advanced Technical Support: Provide upper-level troubleshooting support for system-related issues, coordinating with team members and third-party vendors for timely problem resolution.
• Network & Phone Systems Support: Install, configure, and manage VPN gateways across platforms. Configure, install, move, and support VoIP phone systems.
• Proactive Assessment & Planning: Perform health assessments on local agency networks and provide recommendations for remediation and maximum performance. Research and recommend future system upgrades.
• Documentation & Process: Develop and maintain thorough operational, installation, and configuration procedures.
• Special Projects: Collaborate on special projects and execute other duties as assigned.

Qualifications & Skills

• Education & Experience:
• Bachelor’s Degree in Computer Science or a related field preferred.
• Minimum of 5 years of experience in a Systems Engineer role.
• Proven experience with Cloud Systems (Azure, AWS, or GCP).
• Technical Proficiency:
• In-depth knowledge of Cloud Systems, VoIP, and networking.
• Knowledge of Linux, Microsoft OS, G-Suite modules, Google Apps for Education, and email encryption platforms.
• Core Competencies:
• Strong troubleshooting, analytical, and problem-solving skills.
• Ability to prioritize work, meet deadlines, and work effectively both independently and within a collaborative team environment.
• Strong communication skills with a courteous, professional demeanor and a commitment to maintaining confidentiality.
• Travel Requirements: Ability to travel up to 50% of the time.

Why Join Us?

When you bring your skills to our team, you become part of One Mosaic - a dedicated community anchored in belonging, connection, faithfulness, and grit. Here, you won't just manage IT infrastructure; you'll serve as a vital steward of our resources, shaping the technology that gives people a voice to advocate for their needs and rights.

If you are looking for a career where technical challenge meets deep purpose, we’d love to have you on our team. Apply today!