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T-Ads Engineer, Software Full Stack
T-Mobile USA, Inc.
Bellevue, WA
Added 2 mins ago
Senior Software Engineer
Motorola Solutions, Inc.
Plantation, FL
Cloud Exposure: Familiarity with the Microsoft Azure ecosystem (e.g., Azure Functions, Azure Web Apps, Azure Storage, or Azure SQL Database).
Added 5 mins ago
UG
Oracle Exadata DBA - Remote
UnitedHealth Group
NY
- $112,700 to $193,200 USD / year
…automations, and intelligent runbooks using Python, Bash, and Azure OpenAI. This role offers the unique opportunity to solve complex data platform challenges, drive infrastructure…
Added 6 mins ago
IT Cloud Engineer, Engineering Platform Automation
Mayo Clinic
Rochester, MN · Rochester
Added 8 mins ago
.NET Developer
Groundswell Corporation
Remote, United States
Groundswell is hiring a .NET Developer to help deliver and maintain multiple web-based applications for our government client to request and receive information from various state entities.…
Added 8 mins ago
Principal Database Platform Engineer
Boston Consulting Group
Boston, MA · Atlanta, GA
Join our Data Platform Engineering portfolio, a global team building and operating the database infrastructure that powers BCG’s data products, analytics, and AI capabilities across Case…
Added 9 mins ago
Senior (SRE) Site Reliability Engineer (New Environment) - 3707827
Lighthouse Technology Services
United States
Lead the migration of online and mobile banking services from legacy systems to a modern Azure-based environment, with primary focus on Windows Server and IIS infrastructure
Added 11 mins ago
IT Cloud Engineer, Engineering Platform Automation
Mayo US
Rochester, MN
Added 11 mins ago
SAP NS2 Senior Cloud Security Engineer-TS/SCI + poly Onsite - Chantilly, VA
SAP
Herndon, VA
Sound experience in cloud environments (AWS, Azure and/or GCP)
Added 17 mins ago
Commercial Data Software Engineer II/III
Targan Inc
Raleigh, NC
The position works across Azure cloud services, containerized applications, databases, messaging platforms, and DevOps tooling. Success in this role requires strong technical proficiency,…
Added 17 mins ago
Senior Software Engineer, Internal Platforms
Mosaic Pediatric Therapy
Remote, United States
…operational tools, agentic workflows, and integrations with a modern Azure-based Lakehouse. These systems support clinical operations, billing, credentialing, and…
Added 28 mins ago
E
Mainframe Modernization Architect
Ensono
Jefferson City, MO
- $156,000 to $210,000 USD / year
…structures to effectively convert and modernize them into modern database…
Added 35 mins ago
Manufacturing Application Developer
Voyager Technologies, Inc.
Pittsburgh, PA
The Software Developer is a core member of the team that develops manufacturing applications empowered by AI. Work is centered around developing new applications and enhancing/operating…
Added 40 mins ago
GRC Architect/ Information Security Manager- US
USA7 DXC Technology Services LLC
ANY CITY, TX
Experience with relational database concepts and data modeling
Added 42 mins ago
Python Full Stack Engineer - Professional
HEXAWARE
United States
Optimize calculation performance, database queries, caching, asynchronous processing, and service scalability for global usage and high-volume calculation scenarios.
Added 43 mins ago
SQL Database Administrator Senior
Amerihealth Caritas
United States
Support Azure SQL Database, Azure SQL Managed Instance, AWS RDS for SQL Server, and hybrid database modernization initiatives
Added 1 hour ago
Environment and Test Data Management Lead
Cayuse Holdings
Sacramento, CA
Coordinate enterprise environment provisioning activities across cloud and on-premise platforms such as AWS and Azure.
Added 1 hour ago
UG
Lead AI/ML Engineer - Office Based - Eden Prairie, MN
UnitedHealth Group
Eden Prairie, MN
- $145,500 to $249,500 USD / year
3+ years of experience designing MLOps architectures, containerization (e.g., Docker, Kubernetes), and cloud infrastructure (e.g., AWS, Azure, or GCP)
Added 1 hour ago
KI
Remote SQL Developer
Karmak, Inc.
Carlinville, IL
- $90,000 to $95,000 USD / year
The SQL Developer assists in the design, development, documentation, and maintenance of Karmak's database environment. Beyond internal development, this role serves as a technical…
Added 1 hour ago
Sr. Support Development Engineer (Remote)
Inspira Financial
Oak Brook, IL
…improves business critical React applications hosted in Microsoft Azure. The role combines production support with development to investigate incidents, analyze telemetry, resolve defects,…
Added 1 hour ago
EA DT Engineer
ABC Supply NSC, LLC
NSC1 Beloit, WI
…sources, transform it into a usable format, and load it into Azure data lake using ADF pipelines, Databricks, Pyspark and SQL. Design and build data models – star schema, snowflake.…
Added 1 hour ago
ETL Team Lead
The Jacobson Group
United States
…reliability of existing data pipelines while helping advance a modern Azure data ecosystem using scalable ingestion, streaming analytics, Medallion Architecture and Fabric Lakehouse…
Added 1 hour ago
Senior Enterprise Operations Center (EOC) Lead
CACI, INC.-FEDERAL
Ashburn, VA
Lead comprehensive database management support for designated CA databases including CCD and related database systems, ensuring optimal performance and availability
Added 1 hour ago
CI
.Net Developer (Hybrid)
Citizant Inc
Washington, DC
- $115,000 to $128,000 USD / year
Join our team as a.NET Developer and play a vital role in supporting the United States Capitol Police (USCP) Enterprise Applications Management Division (EAMD). This position offers an…
Added 1 hour ago
Software Engineer II
Humata Health, Inc
Remote, United States
- Solid understanding of database concepts and SQL (e.g. SQL Server)

Morrison & Foerster, LLP

Support Center Analyst

Coral Gables, FL, United States
Boston, MA, United States
New York, NY, United States

New York salary range: $70k to $99k Boston salary range: $67k to $93k Miami salary range: $63k to $87k

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Job details

Pay: New York salary range: $70k to $99k Boston salary range: $67k to $93k Miami salary range: $63k to $87k
Apply by: Nov 4, 2027
Education: High school diploma
Posting language: English
Posted: Nov 4, 2026

Original job description

Overview

At MoFo, we couldn’t write our own success story without yours. Ready to write your story?

Join MoFo as a SUPPORT CENTER ANALYST on our Information Technology Team!

This role can be based in Miami, Boston, or New York.

ABOUT THE ROLE

The Support Center Analyst is responsible for providing Firmwide first-line support, system administration, and problem resolution for hardware and software applications. Works with other Support Center Analysts to maintain Support Center documentation and the ticket management database. Collaborates with management to maintain service levels and improve service techniques. Ensures client service and satisfaction are achieved in all areas of the position.

Provide timely technical support via phone, email, and voicemail, adapting instructions for non-technical users.
Log, troubleshoot, resolve, and escalate incidents and service requests through ServiceNow, resolving issues within 15 minutes when possible.
Access and maintain system administration tools to support users and Level 2/Level 3 teams.
Maintain Support Center knowledge base documentation, ticket records, and technical knowledge.
Build positive client relationships, identify user needs, and ensure quality service.
Generate weekly and special reports and distribute IT Bulletins and system notifications.
Manage user onboarding, offboarding, account transfers, and Microsoft Exchange distribution lists.
Administer Azure Active Directory, ADUC, MECM, Microsoft Entra ID, MFA, and Intune to support user accounts and mobile devices.
Manage SPAM emails through Mimecast and monitor cybersecurity alerts using LogRhythm and MS ATA.
Perform WAN Restoration testing across US, Europe, and Asia Pacific regions.
Assist with product QA testing, Support Center projects, and process improvements.
Collaborate with Support Center Analysts, management, and other support teams to maintain service levels and resolve technical issues.

ABOUT YOU

High School Diploma or GED required; AA degree in Computer Information Systems, Computer Science, or equivalent IT certification is a plus.
Knowledge of Windows 11 Enterprise, MS Office 365, and Remote Access technologies (VPN, RDP, AVD, wireless, and mobile).
Prior client service experience with strong customer service skills.
Knowledge of PowerShell, legal document software, and System Administration is a plus.
Strong analytical, problem-solving, and organizational skills.
Proactive, collaborative, and solution-oriented with strong accountability and initiative.
Excellent oral and written communication skills; ability to work effectively with all levels of personnel.
Rotational weekly on-call availability required during weekends and after hours.

ABOUT MOFO

At MoFo, we collaborate as one firm, across borders, practice areas, and business functions and value fresh ideas and innovation over conformity and competition.

About Us: https://www.mofo.com/about
Inclusion + Engagement: https://www.mofo.com/community/we-at-mofo
Commitment to Pro Bono: https://www.mofo.com/community/pro-bono
The MoFo Foundation: https://www.mofo.com/culture/mofo-foundation

ABOUT OUR BENEFITS

MoFo offers a comprehensive benefits package starting on your first day.

A variety of options for medical, dental, vision, life and disability coverage to meet the needs of you and your family.
Industry-leading parental leave and family benefits including adoption and fertility treatment options and backup child and elder care.
Global wellness program, including free access to Talkspace and Calm apps.
Annual community service day to make an impact on your community and a birthday holiday just for fun.
Education reimbursement annually.
Dedicated Talent Development team.
Competitive annual profit-sharing contribution.

Where required by law, salary ranges are stated below. Additional compensation may include a discretionary bonus, overtime as applicable, health/welfare benefits, retirement contributions, paid holidays, and PTO. The range displayed is specifically for positions performed in those cities/states and may vary based on factors including but not limited to the following: local market data and ranges; an applicant's skills and prior relevant experience; and certain degrees, licensing, and certifications.

New York salary range: $70k to $99k Boston salary range: $67k to $93k Miami salary range: $63k to $87k

For questions regarding this position, please e-mail jobs@mofo.com

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