Operations Coordinator

Overview

At MoFo, we couldn’t write our own success story without yours. Ready to write your story?

Join MoFo as a Operations Coordinator on our Office Operations team!

This role can be based in San Francisco https://www.mofo.com/offices

ABOUT THE ROLE

The Operations Coordinator will provide general operational support for the San Francisco office, including conference services, hospitality, and event support (some after hours), and backup receptionist coverage. The Operations Coordinator will be responsible for the inventory and maintenance of supply areas and for processing orders for supplies and catering and invoices for payment, being mindful of budget constraints. They will coordinate with vendors and service providers to fulfill requests for material support and services essential to events and daily operations. This individual will also assist Facilities and the Sr. Office Operations and Safety Specialist in specified tasks and in backup support. Hospitality and Event Management

• Work with the Conference Room Attendants to support conference services and hospitality for office events, including setting up and staffing events (some after hours).
• Conduct planning meetings with clients and internal meeting organizers, to coordinate meeting and event logistics, including timelines, room layouts, staffing needs and vendor services
• Order decorations and supplies for events, and collaborate with IT to coordinate audio/visual needs.
• Assist Hospitality and conference room personnel with ordering materials and providing services relating to maintaining meeting rooms and setting up for conferences.
• Assist the Facilities department with special events and projects.

Catering and Purchasing

• Establish and monitor office supply, stationery, forms, certificates, and equipment inventory levels, as well as ensure appropriate stock levels are maintained. Process requests for business cards and generate proofs for approval.
• Monitor and maintain supply levels in all supply areas.
• Ensure the supply room is consistently tidy and orderly, monitoring levels, ordering and restocking as necessary.
• Place and process orders for supplies and catering, including for the third-party Office Services vendor, and process invoices for payment, being mindful of budget constraints. Obtain items from local retail outlets when necessary.
• Receive, distribute, and store incoming supplies; quality check deliveries, process returns, and maintain accurate records of orders, receipts, and special requests.
• Directly assist trial teams with material support and logistics specific to individual trials. This may include ordering, packing and re-stocking supply areas when trial teams return.
• Maintain and oversee the restocking of medical/safety and survival supplies for San Francisco.
• Cross-trained to provide support for catering-related tasks, including placing catering orders for meetings as needed. Responsible for maintaining accurate Food Log data entries. Handles and ensures follow-through on last-minute catering requests efficiently.
• Work closely with vendors and collaborate closely with stakeholders on meetings and trial needs.

Reception and Facilities Support

• Provide backup receptionist coverage and carry out relief schedule for the Facilities help desk as assigned by the Office Services Manager or Facilities Manager. Relief may include the answering of external and internal phone calls, monitoring e-mails, and greeting and assisting visitors and personnel requiring assistance.
• Collaborate with Facilities department regarding furnishings and maintenance of premises. Such tasks may include lifting and moving of furniture or equipment, as well as perform minor maintenance on furniture and equipment.
• Provide departmental and third-party entities with any institutional knowledge that would benefit any transitions or daily operations of departments within the firm. This may include training on equipment, document production and essential protocol as it relates to operations and facilities methods and communications.

ABOUT YOU

• Bachelor’s degree preferred, or equivalent work experience.
• Office operations or purchasing experience in an office environment.
• Proficient computer skills using Microsoft Office Suite required.
• Strong verbal and written communication skills.
• High client service ethic and a proven record in delivering exemplary client satisfaction to external and internal client constituencies.
• Reliability, dependability, and strong motivation to respond to requests quickly.
• High level of accuracy, and attention to detail, and accountability.
• Ability to receive and follow instructions with high degree of accuracy.
• Ability to work overtime, including after-hours events.
• Ability to apply effective independent judgment; to assess issues and needs; and to provide responsive solutions.
• Ability to multi-task, to set and meet priorities, and to meet deadlines timely.
• Ability to lift up to 25 pounds.
• Professional in interpersonal style; ability to communicate positively and effectively with all levels in a diverse, client-first environment.
• High client service ethic and a proven record in delivering exemplary client satisfaction to external and internal client constituencies. Possess a talent to deliver client service through teamwork and collaboration.
• Strong sense of accountability, taking ownership of projects and responsibilities, and resolving issues proactively and quickly.
• Excellent verbal and written communication skills and the ability to build effective internal and external client relationships.
• Excellent facilitation skills and ability to seamlessly coordinate detailed processes and information; ability to retain and recall detailed information.
• Strong motivation to proactively expand services within the position.
• Ability to work under pressure and to provide responsive client service under sometims-stressful conditions.

ABOUT MOFO

At MoFo, we collaborate as one firm, across borders, practice areas, and business functions and value fresh ideas and innovation over conformity and competition.

• About Us: https://www.mofo.com/about
• Inclusion + Engagement: https://www.mofo.com/community/we-at-mofo
• Commitment to Pro Bono: https://www.mofo.com/community/pro-bono
• The MoFo Foundation: https://www.mofo.com/culture/mofo-foundation

ABOUT OUR BENEFITS

MoFo offers a comprehensive benefits package starting on your first day.

• A variety of options for medical, dental, vision, life and disability coverage to meet the needs of you and your family.
• Industry-leading parental leave and family benefits including adoption and fertility treatment options and backup child and elder care.
• Global wellness program, including free access to Talkspace and Calm apps.
• Annual community service day to make an impact on your community and a birthday holiday just for fun.
• Education reimbursement annually.
• Dedicated Talent Development team.
• Competitive annual profit-sharing contribution.

Where required by law, salary ranges are stated below. Additional compensation may include a discretionary bonus, overtime as applicable, health/welfare benefits, retirement contributions, paid holidays, and PTO. The range displayed is specifically for positions performed in those cities/states and may vary based on factors including but not limited to the following: local market data and ranges; an applicant's skills and prior relevant experience; and certain degrees, licensing, and certifications. We will consider qualified applicants with criminal histories in a manner consistent with all applicable federal, state, and local laws, including Fair Chance Laws and Ordinances.

San Francisco salary range: $56k to $78k

For questions regarding this position, please e-mail jobs@mofo.com