Multi Site Service Supervisor

Multi-Site Service Supervisor: The Ridge & The Bend at Merriam Valley

Morgan Properties is hiring a maintenance leader who takes a “Whatever It Takes” approach.

Advance your maintenance career where growth and opportunity await.

Morgan Properties is seeking a full-time Multi-Site Service Supervisor to lead maintenance for The Ridge and The Bend at Merriam Valley, a combined 1,329 units. You’ll oversee maintenance operations, team performance, preventive maintenance, make-ready activity, capital projects, inventory, vendors, and overall service delivery across both communities.

You’ll report directly to the Area Community Manager (ACM) and work in close partnership to keep maintenance aligned with company standards, property goals, and regional priorities. Clear communication, transparency, teamwork, and shared accountability with the ACM and onsite teams are essential to success in this role.

Compensation & Incentives

• Base pay: $85,000-$95,000 per year
• Up to 50% rent discount
• Property staff shared renewal commissions
• Morgan Essentials: $300 quarterly
• On-call appreciation: $15 per day for holding the on-call phone
• Medical, dental, and vision benefits
• 401(k) with company match
• Generous paid time off, including 10 holidays per year and sick leave

Hours & Schedule

• Monday-Friday, 8:00 AM-5:00 PM
• Must be available and prepared for emergency events
• Schedule subject to change based on business needs

What You’ll Do

Lead your team

• Provide direct leadership to Service Technicians, Porters, and Make-Ready Teams across both communities, including staffing, scheduling, work assignments, coaching, development, and performance accountability
• Build and manage a 24-hour on-call schedule for multiple sites, and respond as needed

Keep operations running

• Oversee work orders, apartment readiness, preventive maintenance, property inspections, and service standards
• Develop and maintain preventive maintenance schedules and tracking so equipment, apartment systems, and required inspections are completed consistently and on time
• Track make-ready timelines, overdue work orders, maintenance productivity, and service performance, and create action plans to address backlogs or gaps
• Conduct regular property, vacant unit, maintenance, inventory, and project inspections to ensure quality and company standards

Manage projects, vendors, and costs

• Oversee capital improvements, renovations, and major repairs, including timelines, vendor performance, quality, costs, and completion
• Manage vendor and contractor relationships to ensure efficient, compliant, and cost-effective service
• Monitor maintenance spending and find ways to improve efficiency and control costs without compromising service or property standards
• Maintain accurate inventory and appliance tracking across communities, including supplies, tools, equipment, replacements, transfers, and purchasing needs

Communicate and report

• Partner with the ACM to set priorities, solve operational challenges, and keep communication clear on staffing, backlogs, make-ready progress, projects, vendors, and property needs
• Use operational systems, spreadsheets, and reporting tools to give visibility into maintenance performance, inventory, capital projects, expenses, and resource allocation
• Give the ACM and regional leadership proactive updates on concerns, anticipated delays, staffing needs, project progress, and recommended solutions

What We Expect From You

• Active, valid driver’s license and personal vehicle
• HVAC/EPA/CFC certification (preferred)
• One-year certificate, 5+ years of related experience, or equivalent education and experience

Ready to Lead?

If you’re a hands-on leader who gets the job done, apply today and grow your maintenance career with Morgan Properties.

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If you are hired at Morgan Properties, your overall compensation package will also be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.

Get To Know Us:

Established in 1985, Morgan Properties is a national real estate investment and management company headquartered in Conshohocken, Pennsylvania, with a corporate office in Rochester, New York. Morgan Properties and its affiliates pursue a diversified investment strategy focusing on multifamily equity investments, commercial mortgage-backed securities, preferred equity, and whole loans. Morgan Properties and its affiliates own and manage a multifamily portfolio comprising over 110,000 units across more than 400 communities in 22 states – the company is consistently one of the largest owners of multifamily in the country.

Additionally, the company has made investments in commercial mortgage-backed securities backed by over $40 billion in multifamily loans. With over 2,500 employees, Morgan Properties prides itself on its quick decision-making capabilities, strong capital relationships, and proven operational expertise. For more information, please visit www.morganproperties.com.