Team Lead (64991)

About Accion Performance:

Accion Performance is the science of supply chain and a division of Morales Group Staffing. We take logistics to the next level with our unique labor solutions by helping manufacturers and distribution centers control their labors costs. We design performance-based workforce solutions that reduce labor costs, increase productivity, and achieve operational objectives - allowing our customers to focus on core business objectives. Learn more: https://accion.work/

Why Accion Performance?

We want you to be part of our mission to build better futures. We believe in the relentless pursuit of growth and development of all our teammates. We show courage by communicating candidly and sharing bold ideas. We work humbly to create an inclusive and trusting community. And we are relentless in our pursuit of being a light to our clients and teammates. We stay gritty by embracing perseverance, resilience, and determination in overcoming challenges and achieving success together.

If you are ready to jump on board with a high growth organization, Accion Performance is the place for you. Join our globally diverse culture filled with deep camaraderie and passion for a bolder future. We need hungry, humble and people-smart leaders to help pave the way.

The Position:

Coordinates the operational activities of the warehouse, involving shipping, receiving, inventory control, quality, training, and safety.

The Duties:

• Embraces and promotes Accion Services core values of Be Humble, Be Courageous, Be a Light and Be Gritty.
• Prioritizes and plans Warehouse operational activities; adapts to changing conditions
• Ensures all Associates are following safety protocols and proactively address realized or potential safety concerns
• Completes administrative tasks correctly and on time
• Processes and manages paperwork including BOLs, labels, and orders
• Organizes or schedules Warehouse Associates and their tasks according to volume
• Monitors for quality control; corrects issues or escalates to the Warehouse Manager as appropriate
• Identifies and resolves problems through root cause and corrective action (RCCA) analysis
• Plans for next day success and tracks the progress of work in progress
• Shares expertise with Warehouse Associates through training and coaching; trains new Associates on processes, procedures, and company culture
• Writes and updates work instructions as needed
• Promotes and models open communication among the Warehouse and other teams
• Monitors KPIs, including pallets per hour (PPH) and quality
• Documents, tracks, and addresses all issues of non-conformance
• Consistently looks for opportunities to improve processes and quality
• Communicates directly with customers when necessary
• Travel to other locations may occasionally be required
• Other duties and projects as assigned

The Competencies:

• Organizational Support: Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization’s goals and values; Benefits organization through outside activities; Supports and respects diversity.
• Interpersonal Skills: Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
• Quality & Quantity: Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality; Meets productivity standards; Completes work in a timely manner; Strives to increase productivity; Works quickly.
• Dependability: Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
• Attendance/Punctuality: Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
• Safety and Security: Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
• Planning/Organizing: Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
• Problem Solving: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem-solving situations; Uses reason even when dealing with emotional topics.
• Judgment: Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in the decision-making process; Makes timely decisions.
• Initiative: Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.

The Qualities:

• High school diploma or equivalent required
• Three + years of relevant warehouse experience
• Ability to operate equipment and train equipment operators
• Has an understanding of basic OSHA and operational safety standards
• Verbal and written communication skills
• Intermediate proficiency in the English language: the ability to read & interpret work instructions, and safety rules; write routine reports & correspondences; speak before small groups of customers or staff
• Motivated, energetic, and growth-oriented
• Proficient with Microsoft Office Suite, Adobe Reader, Fishbowl ERP/WMS, Box, and other relevant applications

Physical Demands and Work Environment

• Most of the work takes place in a warehouse environment with moderate to loud noise
• Periods sitting or standing at a desk and working on a computer
• Machinery frequently used includes forklifts and pallet jacks
• Continually required to hear, use hand and finger dexterity, operate machinery, and near moving mechanical parts
• Frequently required to talk, stand, walk, sit, and reach with hands and arms
• Occasionally required to climb, balance, stoop, kneel, crouch, crawl, and work in high, precarious places
• Specific vision abilities required for this job include close, distance, color, peripheral, depth perception, and the ability to adjust focus
• Must be able to lift and carry up to 50 pounds on occasion

Accion Benefits:

• Health insurance – Medical, vision, dental and life insurance plans available.
• Disability Insurance – Short-term and long-term coverage.
• Paid Baby Bonding Time – because family is important.
• Competitive PTO
• 401k Plan - for saving for the future.
• Professional Development – From our Udemy partnership to monthly workshops to continuing education stipends – we believe in developing our team.
• A culture of Giving Back – 16 Paid Volunteer Hours
• Passport Program – we want to keep the team engaged in the culture we’ve built.

What we value:

Be Humble

Show up with no Ego and serve others.

Be Courageous

Be willing to step out for what is right and use your voice.

Be a Light

Shine bright when there is darkness.

Be Gritty

Stay hungry, overcome challenges, produce results

Accion Performance provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.