Open jobs in the United States

Save this search

Added 14 hours ago
Global Real Estate Project Management Summer Intern
Moody's Analytics
NEW YORK, NY
Added 14 hours ago
Analytics & Modeling Summer Intern
Moody's Analytics
NEW YORK, NY
Added 14 hours ago
Sr Talent Attraction Specialist Technology & Engineering
Moody's Analytics
NEW YORK, NY
Added 14 hours ago
GenAI and Agentic Frameworks Summer Intern
Moody's Analytics
NEW YORK, NY
Added 14 hours ago
Data Visualization & Brand Design Summer Intern
Moody's Analytics
NEW YORK, NY
Added 14 hours ago
Assc DirContent & Campaigns Marketing
Moody's Analytics
NEW YORK, NY
Added 14 hours ago
ManagerEvents & Outreach
Moody's Analytics
NEW YORK, NY
Added 14 hours ago
Financial Product Support Specialist
Moody's Analytics
NEW YORK, NY
Added 14 hours ago
Data Operations Specialist II
Moody's Analytics
NEW YORK, NY
Added 14 hours ago
Staff Software Engineer
Moody's Analytics
NEW YORK, NY
Added 2 days ago
Assc DirRelationship Manager
Moody's Analytics
NEW YORK, NY
Added 2 days ago
AVPRatings (CMBS)
Moody's Analytics
NEW YORK, NY
Added 2 days ago
Customer Success Manager
Moody's Analytics
NEW YORK, NY
Added 2 days ago
ManagerEvents & Outreach
Moody's Analytics
NEW YORK, NY
Added 2 days ago
Relationship Manager Asset Management Clients
Moody's Analytics
NEW YORK, NY
Added 2 days ago
AVPRatings (Municipal Supported Products)
Moody's Analytics
NEW YORK, NY
Added 2 days ago
MA
Analyst > Analyst
Moody's Analytics
NEW YORK, NY
- $118,248 to $196,750 USD / year
Added 3 days ago
Early Careers Talent Attraction Summer Intern
Moody's Analytics
NEW YORK, NY
Added 3 days ago
AVPCorporate Accounting
Moody's Analytics
NEW YORK, NY
Added 3 days ago
MA
Senior Software Engineer
Moody's Analytics
NEW YORK, NY
- $131,997 to $192,300 USD / year
Added 3 days ago
Sr Associate Account Management
Moody's Analytics
NEW YORK, NY
Added 3 days ago
Associate Director, Technical Product Management
Moody's Analytics
NEW YORK, NY
Added 3 days ago
Assistant Director Product Manager (Business Intelligence)
Moody's Analytics
NEW YORK, NY
Added 3 days ago
Credit Est Operations Specialist II (Limited Duration)
Moody's Analytics
NEW YORK, NY
Added 3 days ago
Vice President, Finance Transformation & Data Strategy
Moody's Analytics
NEW YORK, NY

Moody's Analytics

Asst DirCustomer Success Mgmt

NEW YORK, NY, United States

Apply About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: May 2, 2026

Original job description

12928 Skills and Competencies * 5+ years of experience in customer success, account management, sales, or an equivalent role, preferably within a SaaS or data-driven product environment * Strong business acumen with the ability to build and maintain trusted client relationships * Demonstrated success driving product adoption, usage growth, and client engagement * Excellent verbal and written communication skills, including the ability to present to executive-level audiences and diverse business and technical stakeholders * Ability to troubleshoot and resolve service-related issues, including both business and technical challenges * Proven ability to work collaboratively within a team and across a matrixed organization to achieve shared goals * Strong organizational, analytical, and problem-solving skills * Willingness and ability to travel locally or overnight as needed Education * Bachelor's degree or equivalent practical experience ResponsibilitiesThis role is responsible for managing strategic customer relationships, driving product adoption, and ensuring clients achieve measurable value from Moody's Insurance solutions. * Conduct customer onboarding and develop a deep understanding of Moody's products, customers, and industry positioning * Build strong relationships with assigned insurance customers and key internal stakeholders * Develop and execute strategic customer success plans to maximize product adoption, efficient usage, and customer outcomes * Proactively assess account health and act as the subject matter expert on client needs, product usage, and business impact * Drive customer retention, usage growth, and increased engagement across the Moody's Insurance product ecosystem * Identify opportunities to expand customer value through upsell and cross-sell initiatives * Deliver a superior end-to-end customer experience by anticipating challenges and addressing issues effectively About the TeamThe CAPE Property Intelligence Customer Success Management team partners closely with insurance and risk-focused organizations to help them realize the full value of Moody's Insurance solutions. The team is focused on building long-term client relationships, guiding customers through product adoption, and enabling informed decision-making through advanced analytics and responsible AI-driven tools.Moodys Corporation is a Government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act of 1974, as amended by the Jobs for Veterans Act of 2002, 38 U.S.C. 4212 (VEVRAA), which requires Government contractors to take affirmative action to employ and advance in employment: (1) disabled veterans; (2) recently separated veterans; (3) active duty wartime or campaign badge veterans; and (4) Armed Forces service medal veterans.VEVRAA Federal ContractorWe Request Priority Protected Veteran and Disabled Referrals for all of our locationsPlease contact Donna Hutchinson, Assistant Vice President, Talent Attraction for any questions regarding this listing.

Apply About employer

More about this job

Skills

Sales
Communication skills
Troubleshoot
Problem solving
Decision making

Report this job