Computer Admin

JOB SUMMARY:

The Entry-Level MIS/IT Network Technician provides technical support for the organization's computer systems, network infrastructure, business applications, and technology equipment. This position assists with the installation, maintenance, troubleshooting, and support of hardware, software, and network systems to ensure reliable daily business operations. The technician works closely with department staff and the MIS/IT team to resolve technical issues, support end users, and maintain technology standards throughout the property.

POSITION GUIDELINES:

Position guidelines include, but are not limited to, established company and department policies and procedures and all supervisory directives. The incumbent is expected to exercise sound, reasonable judgment and initiative, and give high priority to accuracy and details in the performance of job responsibilities.

ESSENTIAL FUNCTIONS:

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Provide first-level technical support for employees experiencing hardware, software, network, printer, telephone, and application-related issues.

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Assist in monitoring and maintaining local area networks (LAN), wireless networks, network devices, internet connectivity, and related infrastructure.

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Create, update, and manage user accounts, passwords, and access permissions in accordance with company policies.

• Inform the MIS Network Coordinator of any issues needing special attention and of any schooling or meetings that are key to the success of Moody Gardens.
• Attend MIS Staff meetings and Coordinator coaching ready to accept project tasks and make suggestions for process improvement.
• Any and all other duties as assigned; duties are subject to change as management deems necessary to best serve the needs of Moody gardens

Qualifications

BASIC QUALIFICATIONS:

• High School diploma or equivalent required
• Prior training or experience in similar position preferred

REQUIRED SKILLS:

• Must be reliable and responsible
• Must be willing to develop technical and computer skills
• Ability to work as part of a team
• Must be willing to work evenings, weekends and holidays and be readily available in case of emergency

PHYSICAL REQUIREMENTS:

• Ability to remain on feet standing or walking around the property for extended periods
• Ability to perform tasks that require bending, kneeling, stooping, and reaching
• Ability to lift or move up to 50 pounds
• Good hand flexibility and finger dexterity