IT Support Technician I
- Glasgow, MT, United States
$12.5 to $16 USD / hour
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Job details
- Pay
- $12.5 to $16 USD / hour
- Experience
- 0–2 years of IT support experience.
- Posting language
- English
- Posted
Original job description
Experience Required
0–2 years of IT support experience. Entry-level candidates with strong technical aptitude, customer service skills, and a willingness to learn are encouraged to apply.
Minimum Education Required
High school diploma or GED. Relevant IT coursework, technical training, or an associate degree is preferred.
License(s) Required
Valid driver's license and ability to travel to client locations as needed.
Training Required/Provided
On-the-job training in IT support procedures, troubleshooting, ticketing systems, client service standards, and company tools. Industry certifications such as CompTIA A+ are preferred but not required.
Expected Start Date
11/02/2026
Compensation
$12.50 - $16.00 / hourly
Hours Per Week
40
Number Of Positions
2
Shift
9-6
Job Description
We are seeking an entry-level IT Support Technician I to provide technical support to business and organizational clients. This position is ideal for someone who enjoys solving problems, helping people, and building a career in information technology.
Responsibilities include troubleshooting computer hardware and software issues, assisting users with Windows and Microsoft 365, supporting printers and network connectivity, documenting work in a ticketing system, preparing and configuring computers, and escalating complex technical issues to senior technicians. The technician will also assist with on-site client support and routine IT maintenance.
Qualifications: Strong problem-solving and communication skills, a customer-focused attitude, basic computer and networking knowledge, reliability, and a willingness to learn. Candidates should be able to work independently when appropriate and collaborate with other technical staff.
A valid driver's license and the ability to travel to client locations may be required. Relevant IT certifications are preferred but not required.
Is this a registered apprenticeship?
False
Place of Work
On-site
Requisition ID
MTS-IT-001
Job Type
Full Time
Application Email
henry@montecsolutions.com