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Commercial Specialist
AutoZone
Mebane, NC
As a Commercial Specialist, you’ll be a key player in AutoZone’s commercial sales and service operations. You’ll drive WOW! customer service, increase commercial sales, and ensure smooth…
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Part Sales Manager – Part Time
AutoZone
Amarillo, TX
- Part-time
…Pledge and deliver WOW! Customer Service while executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong…
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Part Sales Manager – Part Time
AutoZone
Miami, FL
- Part-time
…Pledge and deliver WOW! Customer Service while executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong…
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Assistant Store Manager
AutoZone
San Bernardino, CA
As an Assistant Store Manager at AutoZone, you’ll support daily store operations, energize team performance, and drive sales in a fast-paced retail environment. With strong leadership,…
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Part Sales Manager – Part Time
AutoZone
Stuarts Draft, VA
- Part-time
…Pledge and deliver WOW! Customer Service while executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong…
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Part Sales Manager – Full Time
AutoZone
Stuarts Draft, VA
- Full-time
…Pledge and deliver WOW! Customer Service while executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong…
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Part Sales Manager – Part Time
AutoZone
Oakland Park, FL
- Part-time
…Pledge and deliver WOW! Customer Service while executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong…
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Part Sales Manager – Full Time
AutoZone
Alexandria, KY · Highland Heights, KY
- Full-time
…Pledge and deliver WOW! Customer Service while executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong…
Added 1 min ago
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RN Unit Manager
The McGuire Group
CHEEKTOWAGA, NY
- $70,720 to $79,040 USD / year
…nursing leadership team. In this role, you'll oversee nursing operations during your assigned shift, ensuring residents receive high-quality care while supporting staff, maintaining…
Added 1 min ago
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Part Sales Manager – Full Time
AutoZone
Lebanon, OH
- Full-time
…Pledge and deliver WOW! Customer Service while executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong…
Added 1 min ago
Senior Partner Marketing Manager
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United States
Support the growth of partnerships across our key sectors, including our recruitment partner program, HR consultant partner program, global mobility partners and other HR companies.
Added 1 min ago
Web Strategy & Optimization Manager
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NY · NC
Run a continuous experimentation program with a live hypothesis backlog, clear success criteria, and honest read-outs on what did not work.
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Fabrication Operations Manager
JR & Co
Denver, CO
- $100,000 to $120,000 USD / year
J.R. & Co., Inc. is looking for an experienced Fabrication Operations Manager to bring structure, visibility, and accountability to our architectural cladding fabrication shop. You’ll…
Added 1 min ago
Business Transformation Consultant
Regions
Hoover, AL · Charlotte, NC · Atlanta, GA
Partners with key business, technology and operations stakeholders to successfully implement the bank’s transformation goals
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Operations Administrator
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- $90,000 to $100,000 USD / year
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Guest Services Department Manager
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Accounting Assistant
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Houston, TX
Leadership visibility: This role reports directly to the Business Manager and influences shop-wide operations
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Manager, Camp Health Services
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Thurmont, MD
- $75,000 to $80,000 USD / year
The Manager of Camp Health Services provides leadership, coordination, and oversight of all health-related operations within The League for People with Disabilities' Camp Program. This…
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Xfinity Sales Associate Blufox Mobile - South Skokie
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With operations in 15 states and plans to exceed 200 retail locations nationwide, there has never been a better time to join a company that promotes from within and rewards performance.
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Xfinity Sales Associate Blufox Mobile - Evanston
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Business Development Manager - Coatings/Adhesives (Remote Ohio)
Mapei
Remote, United States
…chemicals and building materials, as a Business Development Manager supporting VINAVIL. Combining technical sales and strategic marketing, you’ll grow key accounts and distributor…
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Regional Care Coordinator
MTM Transit
Remote, United States
- $16 to $19 USD / hour
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Senior Accounting Manager
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Program Aide On-Call
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Peer Respite Guest Support Staff - 2nd Shift
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The Role: The Peer Respite Guest Support Staff provides direct peer support to guests by sharing their own lived experience of navigating what is commonly referred to as mental health…

MongoDB

Manager, Customer Success Operations

NY, United States

MongoDB’s base salary range for this role in the U.S. is: $0.01 - $0.01 USD

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Job details

Pay: MongoDB’s base salary range for this role in the U.S. is: $0.01 - $0.01 USD
Posting language: English
Posted: Nov 3, 2026

Original job description

Our CS Operations team, part of our broader Customer Operations team, strives to help our Customer Success organization scale and grow faster. This function will act as a key business partner to the leaders of our Customer Success team. Your responsibilities will range across a variety of strategic initiatives including piloting and scaling up new projects, analyzing data to come up with meaningful business insights, and optimizing processes. We are looking for an experienced professional to help us lead this global team. You will be responsible for learning the ins and outs of MongoDB’s Customer Success function, play a critical role in building relationships with the senior leadership team, and drive forward initiatives that will help us unlock sales revenue. The ideal candidate understands what makes our Customers successful and makes a Field team thrive, has a strong interest in analyzing data to understand the business and drive impact, and thrives in shaping narratives that are conducive to helping our teams grow.

The Opportunity

As a Manager of Customer Success Operations, you will:

Lead a team of analytical and operational business partners that are aligned to the CS organization
Drive the operating rhythm of our business including monthly and quarterly business reviews, forecasting, org deep dives, and ongoing business planning efforts (including contributing to headcount and capacity planning, account and territory assignments, etc.)
Partner with Senior CS and Operations leadership to drive market and segment-specific analyses to uncover insight, influence key decisions, and shape the longer-term vision of the team
Independently run forecasting and business review calls
Derive understanding and insights on emerging trends from our data and present recommendations on how we can drive better outcomes to CS leadership
Influence the data and systems strategy and processes required to scale commercial teams
Become well-versed in our sales KPIs and their implications on performance tracking,compensation and forecasting
Conceptualize and pilot new programs to test the effectiveness of various CS workflows, structures, and decisions
Collaborate with various business units to drive productivity and headcount scenario analyses

Qualifications

Bachelor’s Degree with a quantitative focus (Economics, Finance, Computer Science, Mathematics, etc.)
5+ years of work experience in either CS, Sales, GTM Strategy and/or Operations
1+ years of leadership experience
Comfortable being in a player-coach manager type role
Familiarity with consumption-based software business models
Experience as a business partner to a field organization
Experience with at least one major business intelligence tool (Tableau, Google Data Studio, Looker)

The Ideal Candidate

Thrives in working in a fast-paced working environment
Effective communicator who can break down convoluted technical, financial, or operational concepts into simple business vernacular
Believes that the best way to drive success is by motivating and leveraging their team to deliver results without being hands-off or disconnected from the day to day work
You’re intensely curious. You want to know how things work, and you want to know why, and you’re comfortable getting your hands dirty in data and process to get there
You love analysis and iteration and optimization - you’re never satisfied with how things are, because you can always see ways to make things better.
You are a spreadsheet wizard with the ability to manipulate and analyze data
You can navigate your way around Salesforce with relative ease

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

REQ ID: 3273598942

MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates.

MongoDB’s base salary range for this role in the U.S. is: $0.01 - $0.01 USD

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