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Senior Manager, Environmental Sustainability Programs
Carrier Corporation
Remote, United States
- $117,500 to $234,500 USD / year
…Director responsible for social and governance programs, Project Manager for Corporate Sustainability and Lead Data…
Added 3 mins ago
CG
ORDER BUILDER (FULL TIME)
Compass Group
Phoenix, AZ
- $17.75 to $18 USD / hour
- Full-time
Dreams of being a manager? As an Order Builder with Canteen, we give you breathing room and space to grow. With us, you’ll gain the skills needed for entry-level management. We want to see…
Added 3 mins ago
CG
ORDER BUILDER (PART TIME)
Compass Group
Wilmington, NC
- $16 USD / hour
- Part-time
Dreams of being a manager? As an Order Builder with Canteen, we give you breathing room and space to grow. With us, you’ll gain the skills needed for entry-level management. We want to see…
Added 4 mins ago
Staff Software Engineer - IAM
General Motors
Montpelier, VT
…strong understanding of software engineering fundamentals (data structures, algorithms, design…
Added 4 mins ago
RS
Senior Customer Success Manager - Mobius
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Montpelier, VT
- $83,000 to $112,050 USD / year
The Senior Customer Success Manager (CSM) is a strategic leader within the Customer Success organization who exemplifies Rocket Software's core values in every customer and employee…
Added 4 mins ago
AT
Manager Site Reliability Engineering
Akamai Technologies, Inc.
Montpelier, VT
- $151,800 to $273,200 USD / year
As a Manager Site Reliability Engineering, you will be responsible for:
Added 4 mins ago
Sr. Manager, Cloud Capacity Management
Cisco
Montpelier, VT
Bachelor's degree in business, finance, engineering, supply chain, data analytics or a related field; and 8+ years of related experience, or a master's degree and 6+ years of related…
Added 4 mins ago
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Director, Customer Success
Neara
Remote, United States
- $180,000 to $250,000 USD / year
…utilising AI and machine learning to accelerate everything from data classification to complex scenario analysis. We have built a special culture where innovation thrives because everyone…
Added 4 mins ago
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Director, Customer Success
Neara
Los Angeles, CA
- $180,000 to $250,000 USD / year
…utilising AI and machine learning to accelerate everything from data classification to complex scenario analysis. We have built a special culture where innovation thrives because everyone…
Added 4 mins ago
O
Cost Analyst - Senior Data Center Facilities Development Manager
Oracle
Montpelier, VT
- $91,400 to $187,000 USD / year
…Cost Analyst supporting Oracle Cloud Infrastructure’s GoBig MI data center campus, you’ll bring financial discipline and analytical insight to a complex construction program. Your work will…
Added 4 mins ago
Cybersecurity Engineer (Cloud)
Amentum
Montpelier, VT
Work with Identity, Network Security, Data Security, Detection and Incident Response, IT, connected program sites, and application teams to implement controls within their areas of…
Added 4 mins ago
Integrations Program Manager
Meta
Montpelier, VT
Meta is seeking an Integrations Program Manager to lead complex, cross-functional integration programs that connect Meta's products, platforms, and operations at scale. In this role, you…
Added 4 mins ago
Senior Cybersecurity Architect (Cloud)
Amentum
Montpelier, VT
…enterprise copilot, and agentic systems, including secure access, data protection, identity, logging, content safety, and human-oversight controls. Evaluate AI services and integrations for…
Added 5 mins ago
Director, Global Procurement - Technology, AI & Contact Center
Expedia, Inc.
WA
Experience leading high-performing teams as both a line manager and a subject authority
Added 5 mins ago
Marketing Project Manager - Cvent & Workfront
TD SYNNEX Corporation
Greenville, SC · Clearwater, FL
As a Marketing Project Manager, you will play a critical role in driving the success of strategic marketing initiatives by managing projects, workflows, event technology platforms, and…
Added 6 mins ago
CRM Manager
sweetgreen
Los Angeles, CA
The CRM Manager for Comms, Offers, & Lifecycle sits on the Loyalty & CRM team. This role owns the growth, planning, and operations of sweetgreen's owned channels (email, push, SMS, and…
Added 14 mins ago
AO
Advanced Web Development Instructor - LA
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Los Angeles, CA
- $42 USD / hour
Work with the program manager to develop remediation plans to support student content mastery
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Advanced Web Development Instructor - Atlanta
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Work with the program manager to develop remediation plans to support student content mastery
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Senior Director, Program Lead - Neuroscience
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NJ · PA
Reviewing protocol-level CTQ factors and key trial plans to ensure program-/disease-area/asset-level consistency as appropriate and quality control (e.g., reduction of manual data…
Added 18 mins ago
Senior Director, Program Lead - Cardiovascular
Merck Sharp & Dohme LLC
NJ · PA
Reviewing protocol-level CTQ factors and key trial plans to ensure program-/disease-area/asset-level consistency as appropriate and quality control (e.g., reduction of manual data…
Added 18 mins ago
Production Supervisor (3rd Shift)
PPG Industries Ohio, Inc.
United States
You will be located at PPG's Strongsville, OH Plant and will report to the Production Manager. PPG offers excellent Medical, Dental, & Vision Benefits; matching 401k + retirement savings;…
Added 18 mins ago
Maintenance Engineer – Aerospace Materials
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United States
This is an On-site role reporting to the Grand Prairie, TX facility. In this role you will report to the Facilities Maintenance Manager.
Added 18 mins ago
Production Supervisor, Aerospace Coatings - 2nd shift
Sierracin/Sylmar Corporation
United States
This is a 2nd shift position, 1:00pm - 9:30pm Monday - Friday, with occasional Saturdays as needed. You will report to the Production Manager.
Added 18 mins ago
Operations Program Manager
Lightmatter
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As an Operations Program Manager, you will serve as the primary operational program owner driving supplier execution, Statement of Work governance, and master build planning across silicon…

MongoDB

Manager, Customer Success Operations

NY, United States

MongoDB’s base salary range for this role in the U.S. is: $0.01 - $0.01 USD

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Job details

Pay: MongoDB’s base salary range for this role in the U.S. is: $0.01 - $0.01 USD
Posting language: English
Posted: Nov 3, 2026

Original job description

Our CS Operations team, part of our broader Customer Operations team, strives to help our Customer Success organization scale and grow faster. This function will act as a key business partner to the leaders of our Customer Success team. Your responsibilities will range across a variety of strategic initiatives including piloting and scaling up new projects, analyzing data to come up with meaningful business insights, and optimizing processes. We are looking for an experienced professional to help us lead this global team. You will be responsible for learning the ins and outs of MongoDB’s Customer Success function, play a critical role in building relationships with the senior leadership team, and drive forward initiatives that will help us unlock sales revenue. The ideal candidate understands what makes our Customers successful and makes a Field team thrive, has a strong interest in analyzing data to understand the business and drive impact, and thrives in shaping narratives that are conducive to helping our teams grow.

The Opportunity

As a Manager of Customer Success Operations, you will:

Lead a team of analytical and operational business partners that are aligned to the CS organization
Drive the operating rhythm of our business including monthly and quarterly business reviews, forecasting, org deep dives, and ongoing business planning efforts (including contributing to headcount and capacity planning, account and territory assignments, etc.)
Partner with Senior CS and Operations leadership to drive market and segment-specific analyses to uncover insight, influence key decisions, and shape the longer-term vision of the team
Independently run forecasting and business review calls
Derive understanding and insights on emerging trends from our data and present recommendations on how we can drive better outcomes to CS leadership
Influence the data and systems strategy and processes required to scale commercial teams
Become well-versed in our sales KPIs and their implications on performance tracking,compensation and forecasting
Conceptualize and pilot new programs to test the effectiveness of various CS workflows, structures, and decisions
Collaborate with various business units to drive productivity and headcount scenario analyses

Qualifications

Bachelor’s Degree with a quantitative focus (Economics, Finance, Computer Science, Mathematics, etc.)
5+ years of work experience in either CS, Sales, GTM Strategy and/or Operations
1+ years of leadership experience
Comfortable being in a player-coach manager type role
Familiarity with consumption-based software business models
Experience as a business partner to a field organization
Experience with at least one major business intelligence tool (Tableau, Google Data Studio, Looker)

The Ideal Candidate

Thrives in working in a fast-paced working environment
Effective communicator who can break down convoluted technical, financial, or operational concepts into simple business vernacular
Believes that the best way to drive success is by motivating and leveraging their team to deliver results without being hands-off or disconnected from the day to day work
You’re intensely curious. You want to know how things work, and you want to know why, and you’re comfortable getting your hands dirty in data and process to get there
You love analysis and iteration and optimization - you’re never satisfied with how things are, because you can always see ways to make things better.
You are a spreadsheet wizard with the ability to manipulate and analyze data
You can navigate your way around Salesforce with relative ease

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

REQ ID: 3273598942

MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates.

MongoDB’s base salary range for this role in the U.S. is: $0.01 - $0.01 USD

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