Restaurant Manager

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Description

Restaurant Manager – Down on Grayson

Now hiring a Restaurant Manager at Down on Grayson in San Antonio's Pearl District! We are looking for an experienced, hands-on leader who is passionate about hospitality, developing teams, and delivering exceptional guest experiences. If you thrive in a fast-paced restaurant environment and enjoy leading both Front-of-House and Back-of-House operations, this is the opportunity for you!

Who we are Momentous Concepts serves guests across restaurants, music venues, retail stores, and real estate in Central Texas. We differentiate ourselves through iconic brands and unique venues that look, taste, and feel authentically Texan. Our success comes from creating environments that foster connection, prioritizing our employees so they can deliver exceptional guest experiences.

We employ more than 700 friendly faces who embody our core values:

CARE – We encourage others and lead by example. CURIOSITY – We remain open-minded and always strive to learn. COMMITMENT – We hold ourselves accountable for the work we do and how we do it. COLLABORATION – We believe we win as a team.

What you'll do

• Lead, train, schedule, coach, and develop Front-of-House and Back-of-House team members while establishing clear expectations and accountability.
• Ensure consistent food quality, recipe adherence, portion control, plate presentation, and preparation standards.
• Deliver exceptional guest service by engaging with guests, resolving concerns, and ensuring guest satisfaction.
• Monitor daily service execution, including pacing, table touches, ticket times, and overall dining room flow.
• Support hosts, servers, bartenders, bussers, expo, line cooks, prep cooks, and dishwashers to ensure smooth operations.
• Maintain cleanliness, organization, and operational readiness throughout the dining room, patio, bar, and kitchen.
• Oversee opening and closing procedures, cash handling, comps and voids, and accurate shift reporting.
• Assist with food, beverage, and supply ordering, maintain appropriate stock levels, and support inventory counts.
• Monitor and control food costs, waste, inventory usage, and labor expenses while maintaining operational efficiency.
• Ensure compliance with health department regulations, food safety standards, sanitation procedures, and TABC requirements.
• Conduct line checks, temperature logs, safety inspections, and facility walkthroughs.
• Identify equipment or facility maintenance needs and coordinate timely resolutions.
• Collaborate with the General Manager and leadership team to achieve financial goals, operational standards, and guest satisfaction targets.
• Support onboarding and training of new employees to reinforce company culture, service expectations, and Texas Hospitality standards.
• Uphold company policies and procedures while ensuring consistent accountability across all departments.
• Lead by example through professionalism, teamwork, and a hands-on approach during high-volume shifts.

What you'll bring

• Minimum of 3 years of restaurant management experience, preferably in a high-volume environment.
• Proven leadership experience managing both Front-of-House and Back-of-House operations.
• Strong understanding of restaurant operations, food quality, guest service, labor management, and cost controls.
• Ability to coach, motivate, and develop employees while maintaining accountability.
• Excellent communication, organizational, and problem-solving skills.
• Current Food Manager and TABC certifications, or ability to obtain them.
• Ability to work effectively in a fast-paced environment while managing multiple priorities.
• Ability to lift up to 40–50 pounds and stand or walk for extended periods.
• Flexible availability, including evenings, weekends, and holidays.

What you'll get

• Competitive compensation
• Medical, dental, and vision insurance
• Health Savings Account (HSA) eligibility
• Voluntary accident, critical illness, and hospital indemnity insurance
• Short-term and long-term disability insurance
• Group life insurance with optional supplemental life coverage
• Pet insurance
• 401(k) retirement plan
• Employee Assistance Program (EAP)

Benefits are subject to applicable eligibility requirements.