Lead Slot Technician

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• Job Title: Lead Slot Tech Department: Slot Operations Starting Rate: $17.45 per hour Reports to: Slot Tech Manager FLSA Status: Non-Exempt Closing Date: Open Until Filled

SUMMARY: Oversees Slot Operations Technical Requirements. Assists in Slot Operations development and direction participating in a team oriented environment.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

• Maintains an inventory control system for all slot operations hardware, software, electronic boards, testing equipment, supplies, etc.
• Maintain log of maintenance or repairs performed on slot machines (work orders), and any parts added/ removed or replaced etc.
• Coordinate the electronic sharing of departmental shared files, reports and databases.
• Monitor and maintain inventory levels and assist department by preparing restocking requisitions as needed.
• Perform, maintain and Supervise established preventative maintenance program and cleaning protocols.
• Execute and supervise assisted work tasks and projects.
• Cross train other associates within our department on established information systems as deemed necessary.
• Maintains electronic circuitry of all gaming related equipment.
• Repairs electronic circuitry and components of gaming devices, maintains electronic signs, provides training to slot technicians via certified vendor training.
• Safeguards all assigned assets.
• Use and train on electronic test equipment, devices, and other approved and mandatory test equipment.
• Exhibits a friendly, helpful and courteous manner when dealing with the public and fellow associates, assure that optimum guest service is maintained.
• Supervises and motivate all personnel on assigned shift.
• Ensures compliance with company and departmental policies and procedures including development and implementation of Standard Operational Procedures (SOP’s).
• Ensures compliance of the department to the gaming compact, and any other regulatory requirements necessary.
• Interacts with all other departments by exhibiting professional courteous outlook.
• Assist with development and implementation of approved work-plans.
• Attend regular team management meetings.
• Submit proposals for improved marketing opportunities and operational efficiencies.
• Other duties as necessary to enhance operational direction.

SUPERVISORY RESPONSIBILITIES: Directly supervises associates. Carries out supervisory responsibilities in accordance with the organization's policies and procedures. Responsibilities include interviewing, hiring, and training associates; scheduling, planning, assigning, and directing work; appraising performance; rewarding and disciplining associates; addressing complaints and problem solving.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required to successfully complete the essential duties of the position with or without reasonable accommodation.

EDUCATION and/or EXPERIENCE: Bachelor’s degree (BA) from four-year College or university; or two years related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, guests, and general public.

MATHEMATICAL SKILLS: Ability to calculate figures and amounts such as discounts, Interest, commissions, proportions, percentages, area, circumference, and volume.

REASONING ABILITY: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

COMPUTER SKILLS: Ability to use Microsoft Office Products, specifically – Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft Outlook., AutoCad and other required applications.

CERTIFICATES, LICENSES, REGISTRATIONS: Must obtain and maintain a New York state and St. Regis Mohawk tribal gaming license.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job with or without reasonable accommodation. While performing the duties of this job, the associate is frequently required to walk. The associate is occasionally required to stand; use hands to finger, handle, or feel; climb or balance; and stoop, kneel, crouch, or crawl. The associate must occasionally lift and/or move up to 100 pounds.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job with or without reasonable accommodation. The position exists in a casino work environment where there is frequent and regular exposure of the associate to noise and cigarette smoke from the casino floor.

“The Mohawk Gaming Enterprise is an Equal Employment Opportunity Employer.”