PE Quality Senior Manager

Role Overview

The PE Quality Control Head of Department (HOD) is responsible for leading the company's overall quality management function across internal manufacturing processes, suppliers, outsourcing partners, and OEM customers for MOBIS North America Electrified Powertrain, LLC. (MNAe). Reporting to both the Chief Executive Officer (CEO) and the Quality Control Head of Group (HOG), the HOD establishes quality strategy, objectives, governance, and priorities; oversees MIP process quality, supplier quality, customer quality, and overall process and customer quality management for outsourced ICCU and HPCU production; leads major investigations and escalations; and ensures that containment, root cause, corrective action, and effectiveness verification are completed to protect customers, stabilize production, and prevent recurrence.

KEY RESPONSIBILITIES (To perform within this position successfully, the incumbent must be able to perform each essential duty satisfactorily. Other duties may be assigned.)

• Lead the company's overall quality management function, including internal manufacturing processes, supplied components, finished products, and OEM customer quality interfaces.
• Establish and execute departmental quality strategy, objectives, policies, governance, priorities, and performance metrics aligned with business goals.
• Direct MIP process quality, supplier quality, and customer quality activities across Stator, Motor, Reducer, PE System, Inverter, and related electrified powertrain products.
• Direct overall quality management for outsourced ICCU and HPCU production, including outsourcing partner performance, process controls, audits, change management, defect monitoring, containment activities, corrective actions, escalation management, and effectiveness verification.
• Ensure compliance with IATF 16949, ISO 9001, customer-specific requirements, internal policies, and all applicable quality standards.
• Develop, implement, and continuously improve quality management systems, procedures, standards, inspection controls, traceability processes, nonconformance management, quality alerts, escalation processes, and rework controls.
• Represent the Quality function during executive reviews, customer meetings, supplier escalations, audits, certification activities, and strategic business discussions.
• Serve as the primary quality advisor to executive leadership by reporting quality performance, significant risks, customer and supplier escalations, resource requirements, and recovery plans.
• Maintain executive-level relationships with OEM customers and lead communications regarding audits, investigations, claims, corrective actions, escalation responses, and quality performance.
• Maintain management-level communication with outsourcing partners and OEM customers regarding ICCU and HPCU production quality performance, major issues, investigation results, corrective action implementation, and recovery activities.
• Lead cross-functional quality initiatives and decision-making with Production, Manufacturing Engineering, Engineering, Maintenance, Logistics, Purchasing, Supplier Quality, Program Management, and other key stakeholders.
• Define quality decision-making authority and escalation protocols and make timely decisions regarding containment, production holds, shipment holds, sorting activities, rework, and controlled releases.
• Lead and approve major investigations involving internal defects, supplier concerns, customer complaints, field issues, and critical quality escalations.
• Oversee containment activities, traceability reviews, root cause analysis, corrective and preventive actions, and effectiveness verification to ensure sustainable resolution.
• Ensure quality issues are properly classified, investigated, and assigned to the appropriate owners, including internal processes, supplier, design, logistics, and customer-interface related concerns.
• Communicate directly with suppliers and oversee supplier quality activities including containment, investigations, corrective actions, escalation management, performance monitoring, and closure verification.
• Plan and oversee internal, supplier, customer, and certification audits while ensuring timely completion and effectiveness of corrective actions.
• Review and approve departmental quality reports, key performance indicators, quality trends, recurring issue analyses, and continuous improvement priorities.
• Evaluate organizational capability, workload, staffing requirements, employee competencies, and training needs, and allocate resources based on business priorities and risk.
• Supervise, coach, mentor, and develop Quality HOSs, Managers, Assistant Managers, Specialists, and other assigned personnel.
• Promote a culture of quality excellence, continuous improvement, customer focus, supplier accountability, operational discipline, and workplace safety.
• Perform other duties as assigned.

AUTHORITY & SCOPE

This role operates within defined corporate policies and procedures and exercises judgment appropriate to its level of responsibility. The position may influence decisions related to functional operations, processes, or recommendations and escalate matters as required

Supervisory Responsibilities: Yes

Qualifications (The requirements listed below are representative of the knowledge, skills, and/or ability required and preferred for this position.)

Required Education & Experience:

• Demonstrated leadership experience managing quality teams, cross-functional investigations, and major customer or supplier escalations.
• Minimum of eight (8) years of progressively responsible experience in quality control, quality assurance, supplier quality, customer quality, manufacturing, automotive operations, or an equivalent combination of relevant experience and demonstrated capability.

Required Knowledge, Skills, & Abilities:

• Proficiency with Microsoft Office applications, including Excel, PowerPoint, Outlook, and Word.
• Working knowledge of IATF 16949, ISO 9001, customer-specific requirements, audit management, traceability, containment, and change control.
• Ability to prioritize multiple critical issues, assign ownership, allocate resources, and drive timely closure under production and customer pressure.
• Strong communication, negotiation, presentation, and escalation-management skills for interaction with the CEO, executive management, OEM customers, suppliers, and cross-functional leaders.
• Advanced problem-solving and analytical skills using 8D, 5 Why, Fishbone Diagram, PFMEA, Control Plan, SPC, MSA, and corrective action effectiveness verification.
• Ability to evaluate complex quality risks from company-wide, customer, supplier, financial, operational, and business-continuity perspectives.
• Broad working knowledge of internal process quality, supplier quality, customer quality, quality systems, and automotive manufacturing operations.
• Strong executive leadership, organizational management, people development, and decision-making capabilities.
• Preferred Education & Experience:
• Relevant quality certifications, such as ASQ Certified Manager of Quality/Organizational Excellence, Certified Quality Engineer, Six Sigma Black Belt, or recognized IATF 16949 auditor training, are preferred but not required.
• Experience managing customer claims, supplier escalations, major containment activities, audits, and executive-level quality reporting preferred.
• Experience leading internal process quality, supplier quality, and OEM customer quality organizations preferred.
• Extensive automotive manufacturing and electrified powertrain quality experience preferred.
• Bachelor's or master's degree in Mechanical Engineering, Electrical Engineering, Industrial Engineering, Manufacturing Engineering, Quality Engineering, Business Administration, or a related field preferred, but not required.

Certificates, Licenses, and Registrations: None

Working Conditions:

Office setting, repetitive standing, walking within and between buildings