Program Coordinator

Program Coordinator

Status: Full-time, exempt, office-based in Raleigh, NC; 40–45 hours per week

Reports to: Director of Programs

Position Overview

The Program Coordinator supports the Mission Triangle Program Team by coordinating program operations and helping ensure that programs add value to all engaged nonprofits.

Duties and Responsibilities

Assessing

• Communicate with nonprofits to help them understand the value of our organizational health assessment tool.

• Track assessment tool utilization rate and data for the Program Team.

Training

• Manage project plans and logistics for 30+ training events annually.

• Coordinate event marketing, recruitment, registration, and attendee communications to meet scheduled deadlines.

• Coordinate training logistics with team members, facilitators, and volunteers.

• Set up events and oversee all day-of program event logistics.

• Update PathWay digital learning platform and support its administration.

Implementing

• Provide administrative support for executing Consulting, Cohort, and Coaching programs.

General Program Team Management and Support

• Collaborate with Mission Triangle staff (including the Technology Coordinator, Operations Coordinator, Marketing & Communications Coordinator, and Director of Operations) to facilitate excellent programs and events.

• Use Salesforce to run assessing, training, and implementing reports, ensure nonprofit information contact records are updated, record attendance, and maintain data accuracy.

• Serve as the point of contact for inbound nonprofit inquiries and respond to all nonprofit logistical questions.

• Lead monthly Intro to Mission Triangle calls for new nonprofits getting to know Mission Triangle.

• As needed, represent Mission Triangle at community events to build the nonprofit pipeline.

Qualifications

The Program Coordinator must be a follower of Jesus Christ and committed to growing as a nonprofit leader and learner while supporting the coordination and administration of coaching programs. Additional qualifications include:

Required:

• Agreement with the MT statement of faith, values, and core beliefs.

• Ability to build relationships and trust with leaders.

• Self-starter with administrative experience and customer service or comparable skills.

• Ability to execute key operational tasks.

• Project management experience (running multiple projects at once).

• Problem solver, adaptable, and takes initiative.

• Clear communicator.

• Organized and detail oriented.

Preferred:

• Experience with event, volunteer, and team coordination.

• Experience with project management software like Monday.com, Clickup, Trello, etc.

• Salesforce and Microsoft 365 proficiency.

• Experience working with nonprofits.

• Four-year degree.

Compensation

Competitive compensation commensurate with experience, plus a generous benefits package (including healthcare, 401K, and PTO).

Working Conditions

The Program Coordinator is expected to work an average of 40–45 hours per week. The role is predominantly office-based in Raleigh, with most work occurring during core office hours: Monday–Friday, 9 a.m.–5 p.m. Activities and events may require occasional evening, early-morning, or weekend work.