Jobs in the United States

25+ jobs

Save this search

Added just now
GC
University Admissions Counselor - Traditional Ground Campus - Grand Canyon University
Grand Canyon Education
Honolulu, HI
- $58,656 USD / year
Grand Canyon Education (GCE) is a rapidly growing educational service company that has long been an industry leader in providing educational, operational, and technological support services…
Added just now
GC
University Admissions Counselor - Traditional Ground Campus - Grand Canyon University
Grand Canyon Education
Hilo, HI
- $58,656 USD / year
Grand Canyon Education (GCE) is a rapidly growing educational service company that has long been an industry leader in providing educational, operational, and technological support services…
Added just now
GC
University Admissions Counselor – Traditional Ground Campus –Grand Canyon University - Phoenix, AZ
Grand Canyon Education
Kingman, AZ · Bullhead City, AZ
- $58,656 USD / year
Grand Canyon Education (GCE) is a rapidly growing educational service company that has long been an industry leader in providing educational, operational, and technological support services…
Added just now
GC
Account Executive - University Development Counselor - Online Division (Education) - Grand Canyon University
Grand Canyon Education
Los Angeles, CA · West Covina, CA · Glendale, CA
- $75,000 USD / year
Grand Canyon Education (GCE) is a rapidly growing educational service company that has long been an industry leader in providing educational, operational and technological support services…
Added just now
LU
Quality Lab Technician - Food Manfacturing
Lactalis US Yogurt, Inc.
Casa Grande, AZ
- From $21 USD / hour
Lactalis is the world leader in dairy - a family-owned company with over 85,000 pragmatic and ambitious professionals across the globe. Every day, we’re proud to produce award-winning dairy…
Added just now
Pest Control Technician
RNA Rentokil North America
Canton, MI
We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted…
Added 1 min ago
Pastry Cook Specialist - Hilton Americas-Houston
Hilton
Houston, TX
Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
Added 1 min ago
Engineering Technician II - (T2) 2nd Shift
Applied Materials
Austin, TX · Austin
Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world.…
Added 1 min ago
Engineering Technician II - (T2) 2nd Shift
Applied Materials
Austin, TX · Austin
Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world.…
Added 1 min ago
Engineering Technician II - (T2) 2nd Shift
Applied Materials
Austin, TX · Austin
Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world.…
Added 1 min ago
Engineering Technician II - (T2) 2nd Shift
Applied Materials
Austin, TX · Austin
Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world.…
Added 1 min ago
Sales Consultant
MATTRESS WAREHOUSE LLC
Conshohocken, PA
Growth Opportunities: We foster growth and development through our comprehensive paid training program, continuous feedback, an expansive learning library, and more.
Added 3 mins ago
PATIENT FLOW MANAGER, TRAINING AND OPERATIONS - HEALTHCARE
Compass Group
Detroit, MI
Serve as a floating operational leader, providing on-site support and ensuring service excellence throughout facilities in the Warren, MI market
Added 3 mins ago
Assistant Director of Operations- Oak Creek, WI
Compass Group
OAK CREEK, WI
Contribute to product innovation and ready-to-eat program growth
Added 3 mins ago
ASSISTANT OPERATIONS MANAGER - DELTA ONE PREMIUM LOUNGE - LAX Airport
Compass Group
LOS ANGELES, CA
As the leader in business and industry dining, Eurest is the company to join if you want a rewarding career packed with limitless opportunities. We feed the employees of the nation's…
Added 3 mins ago
B&
Membership & Family Services Assistant [25 hours/week]
Boys & Girls Clubs of Monterey County
Gonzales, CA
- $19 to $19.96 USD / hour
…the Boys & Girls Clubs of Monterey County (BGCMC) MFS, Impact Leader I is directly responsible for achieving the BGCMC’s Mission by providing outstanding customer service to reinforce a…
Added 5 mins ago
TU
Director, Product Management
Tangoe US,Inc
United States
- $160,000 to $185,000 USD / year
Tangoe is the leader in IT Expense Management, with 25+ years of experience and 12 of the Fortune 20 as customers, and Mobile is a core part of that story. Gartner included Tangoe in its…
Added 6 mins ago
CO
Parks Maintenance Worker I
City of Dunedin
Dunedin, FL
- $15 to $19.5 USD / hour
…event setup as required. Reports to the Park Maintenance Crew…
Added 6 mins ago
Global Account Manager
Rockwell Automation (USA)
Remote, United States
Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world…
Added 7 mins ago
Sales Solutions Architect - AV
Black Box
PLANO, TX
…process, and document results in a needs analysis summary (program report) for client review before detailed design…
Added 7 mins ago
Store Manager
The Vitamin Shoppe
Saratoga Springs, UT
Results-oriented leader who has an excellent ability to motivate and influence other through actions and examples
Added 8 mins ago
GO
Cashier Part Time
Goodwill of Central & Northern Arizona
Kingman, AZ
- $15.15 USD / hour
- Part-time
Establishes or identifies prices of goods via the type of merchandise, identifying markings, or asking for help from an on-site leader.
Added 8 mins ago
ERP Organizational Change Management Strategist
AeroVironment, Inc.
United States
…of change at both the strategic organizational and tactical program levels. The role helps work with the CIO leaders to transform the Digital Business Transformation (DBT) organization…
Added 8 mins ago
Fabricator
Specialty Distribution Group LLC
Durham, CT
Are you looking for a career with an industry leader that drives the future of energy-efficient insulation and building material products? Is being part of a company that is recognized as a…
Added 9 mins ago
RU
CNC Machinist
Randstad USA
Santa Fe Springs, CA
- $54,080 to $72,800 USD / year
Navigate and edit program interfaces using Mazatrol and Fanuc controls.

Miratech

Senior Routing Engine Developer (CX Platform)

Remote, United States

Apply About employer

Applications open in a new tab.

Job details

Experience: 8+ years of software engineering experience, including substantial ownership of architecture and technical delivery for distributed applications.
Posting language: English
Posted: Nov 4, 2026

Original job description

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Routing Engine Developer to design and build the next generation interaction routing platform powering enterprise-scale contact center operation. You will develop the core routing engine responsible for intelligent distribution of voice and digital interactions across agents, queues, skills, channels, and business units in real time. The role includes building highly scalable backend services capable of processing large volumes of routing decisions with strict latency, availability, and resiliency requirements. You will work primarily with Java, Spring Boot, distributed architectures, event-driven systems, and cloud-native technologies, collaborating closely with product, architecture, workforce management, telephony, and CX platform teams.

Responsibilities:

Design and develop enterprise-scale routing engines that distribute voice and digital interactions in real time.
Implement intelligent routing algorithms based on skills, priorities, capacity, availability, and business rules.
Ensure high availability, scalability, resilience, and performance across queues, routing paths, and interaction workloads.
Design and maintain APIs supporting routing configuration, administration, monitoring, and integration requirements.
Optimize systems for high concurrency, fault tolerance, resiliency, and predictable performance.
Integrate routing services with telephony, digital messaging, workforce management, CRM, identity, reporting, and analytics platforms.
Design and develop critical Java and Spring Boot services, APIs, integration components, and reference implementations.
Translate business journeys and operational requirements into solution components, interaction flows, deployment views, and technical roadmaps.
Define non-functional requirements for availability, performance, concurrency, security, privacy, observability, disaster recovery, and supportability.
Review designs and code, identify technical risks, challenge assumptions, and drive pragmatic decisions that balance quality, time, and cost.
Establish engineering standards, reusable patterns, quality gates, documentation expectations, and technology adoption guidance.
Collaborate with CX domain experts to translate operational requirements into routing capabilities.

Qualifications

8+ years of software engineering experience, including substantial ownership of architecture and technical delivery for distributed applications.
Expert-level hands-on experience with Java, Spring Boot, implementing distributed systems and microservices architectures, REST APIs, persistence, security, testing, and performance engineering.
Experience developing routing logic for contact center, communications, or customer engagement platforms.
Knowledge of ACD concepts, agent states, queue management, skill-based routing, priority routing, proficiency routing, and workload balancing.
Experience building high-throughput, low-latency transaction processing systems.Deep understanding of API-first design, event-driven architecture, messaging, distributed systems, and cloud-native engineering.
Experience with PostgreSQL or comparable relational databases, data modeling, integration data flows, and transactional design.
Hands-on experience with contact center or CX platforms and the operational concepts behind customer routing and engagement.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to Have

Experience with real-time communications platforms such as FreeSWITCH or Kamailio.
Knowledge of optimization algorithms, decision engines, or scheduling systems.
Experience with Genesys, NICE, Five9, Amazon Connect, Cisco, Avaya, or comparable contact center platforms.
Exposure to WFM processes and integrations involving forecasting, schedules, adherence, etc.
Familiarity with Kafka or RabbitMQ, Kubernetes, Jenkins, observability platforms, API gateways, and security architecture.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program.
Work From Anywhere Culture: make the most of the flexibility that comes with remote work.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

Apply About employer

More about this job

Skills

Oracle Java
Spring Boot
Reporting
Documentation
Microservices
API development
Transaction processing
PostgreSQL
Data modelling
Communication skills
Scheduling
Forecasting
Apache Kafka
RabbitMQ
Kubernetes
Jenkins
Software development
GitHub

Report this job