Jobs in the United States

25+ jobs

Save this search

Added just now
N
Field Sales Specialist (Per Diem)
Newsela
Remote, United States
- $25 to $30 USD / hour
Professional Development: Newsela offers an annual learning and development allowance to employees to attend external training sessions, classes, workshops, conferences, and educational…
Added just now
Account Executive (Remote, US)
Newsela
Remote, United States
Professional Development: Newsela offers an annual learning and development allowance to employees to attend external training sessions, classes, workshops, conferences, and educational…
Added just now
Senior Software and Integrations Engineer
Propeller Industries
Remote, United States
…alumni, and $29B+ raised. Ahead of us: the transformation of professional services through AI-enabled…
Added just now
Product Owner - Platform Team
RTI International
Durham, NC · UNAVAILABLE
Added just now
Nursing Faculty - Charlotte
Covista
Charlotte, NC
…weekend classes. This role includes teaching, student evaluation, professional mentoring, committee participation, and engagement in service and scholarship activities aligned with…
Added just now
Senior Sales Engineer - Federal (NSA, CIA, FBI)
Zscaler
Remote, United States
Bachelor’s degree in a technical field or equivalent professional experience.
Added 1 min ago
Vice President, Digital Shelf
Tinuiti
Remote, United States
Added 1 min ago
Client Advisor, Retirement Solutions
Acrisure North American Specialty Group, LLC
BURLINGTON, VT
…At Acrisure, we are redefining what it means to be a sales professional by providing cutting-edge tools, entrepreneurial freedom, and the support of a global fintech…
Added 1 min ago
A
Senior Technical Consultant - CTEM / Vulnerability Management Engineer
AHEAD
Remote, United States
- $170,000 to $180,000 USD / year
Added 2 mins ago
IT Auditor Multilevel
Federal Express Corporation
Collierville, TN
Perform audit tasks to assist external auditors and avoid duplication of effort and to minimize professional fees. Participates in the development of customer/supplier alignment agreements…
Added 3 mins ago
Human Resources Business Partner
Core States Group
King of Prussia, PA
COMPENSATION – Competitive wages and bonus programs, including professional licensure bonuses.
Added 4 mins ago
ML
Full Stack Software Engineer
MPATHIC LLC
Remote, United States
- $65 to $80 USD / hour
Bachelor's degree in Computer Science, Software Engineering, Mathematics, Electrical Engineering, Information Systems, or a related field, or equivalent professional experience.
Added 5 mins ago
Associate Fire Protection Engineer
Jensen Hughes
Houston, TX · Allen, TX · Austin, TX · Denver, CO
At Jensen Hughes, we believe that creating and sustaining a culture of trust, integrity and professional growth starts with putting our people first. Our employees are our greatest…
Added 5 mins ago
Embedded Software Engineer – AI and Web
Emerson
Marshalltown, IA
0+ years of professional software development experience. Recent graduates and early-career candidates are encouraged to apply.
Added 7 mins ago
Director, AI and Analytics
UFCU Main
Austin, TX
Added 7 mins ago
Senior Manager, Software Test & Validation
Redwood Materials
San Francisco, CA
Added 7 mins ago
Senior Manager, Power Electronics Controls and Software
Redwood Materials
San Francisco, CA
Added 10 mins ago
KS
Norman Oklahoma Substitute Teacher/ Parapro
Kelly Services
NORMAN, OK
- $11 USD / hour
Free ongoing professional development to keep your skills sharp
Added 10 mins ago
A
Supply Chain & Engineering - 3DExperience Dassault Architect
Accenture
Oklahoma City, OK
- $94,400 to $293,800 USD / year
Minimum 5 years of professional experience in delivering PLM technical solutions using Dassault 3DExperience , including solution architecture design, system configuration, and…
Added 10 mins ago
Learning Technology Manager
Accenture
Oklahoma City, OK
You bring external, client-facing consulting experience from a professional services environment
Added 10 mins ago
A
Edge Mid-Market Sales Account Executive - Adobe
Accenture
Oklahoma City, OK
- $122,700 to $187,800 USD / year
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their…
Added 10 mins ago
Staff Full-stack Engineer - Shopping (Remote-eligible)
Capital One
Oklahoma City, OK
10+ years of professional experience coding in commonly used languages like Go, Java, JavaScript/Typescript, Python, Rust, C#, Scala
Added 10 mins ago
Data Scientist 1
Baylor Scott & White Health
Oklahoma City, OK
Added 10 mins ago
A
HR Coordinator
Aerotek
Oklahoma City, OK
- $23 to $25 USD / hour
Respond to employee inquiries in a professional and courteous manner, providing excellent customer service.
Added 10 mins ago
Medical Director - Utilization Management/Care Management, Select Health
Intermountain Health
Oklahoma City, OK

Miratech

Senior Routing Engine Developer (CX Platform)

Remote, United States

Apply About employer

Applications open in a new tab.

Job details

Experience: 8+ years of software engineering experience, including substantial ownership of architecture and technical delivery for distributed applications.
Posting language: English
Posted: Nov 4, 2026

Original job description

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Routing Engine Developer to design and build the next generation interaction routing platform powering enterprise-scale contact center operation. You will develop the core routing engine responsible for intelligent distribution of voice and digital interactions across agents, queues, skills, channels, and business units in real time. The role includes building highly scalable backend services capable of processing large volumes of routing decisions with strict latency, availability, and resiliency requirements. You will work primarily with Java, Spring Boot, distributed architectures, event-driven systems, and cloud-native technologies, collaborating closely with product, architecture, workforce management, telephony, and CX platform teams.

Responsibilities:

Design and develop enterprise-scale routing engines that distribute voice and digital interactions in real time.
Implement intelligent routing algorithms based on skills, priorities, capacity, availability, and business rules.
Ensure high availability, scalability, resilience, and performance across queues, routing paths, and interaction workloads.
Design and maintain APIs supporting routing configuration, administration, monitoring, and integration requirements.
Optimize systems for high concurrency, fault tolerance, resiliency, and predictable performance.
Integrate routing services with telephony, digital messaging, workforce management, CRM, identity, reporting, and analytics platforms.
Design and develop critical Java and Spring Boot services, APIs, integration components, and reference implementations.
Translate business journeys and operational requirements into solution components, interaction flows, deployment views, and technical roadmaps.
Define non-functional requirements for availability, performance, concurrency, security, privacy, observability, disaster recovery, and supportability.
Review designs and code, identify technical risks, challenge assumptions, and drive pragmatic decisions that balance quality, time, and cost.
Establish engineering standards, reusable patterns, quality gates, documentation expectations, and technology adoption guidance.
Collaborate with CX domain experts to translate operational requirements into routing capabilities.

Qualifications

8+ years of software engineering experience, including substantial ownership of architecture and technical delivery for distributed applications.
Expert-level hands-on experience with Java, Spring Boot, implementing distributed systems and microservices architectures, REST APIs, persistence, security, testing, and performance engineering.
Experience developing routing logic for contact center, communications, or customer engagement platforms.
Knowledge of ACD concepts, agent states, queue management, skill-based routing, priority routing, proficiency routing, and workload balancing.
Experience building high-throughput, low-latency transaction processing systems.Deep understanding of API-first design, event-driven architecture, messaging, distributed systems, and cloud-native engineering.
Experience with PostgreSQL or comparable relational databases, data modeling, integration data flows, and transactional design.
Hands-on experience with contact center or CX platforms and the operational concepts behind customer routing and engagement.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to Have

Experience with real-time communications platforms such as FreeSWITCH or Kamailio.
Knowledge of optimization algorithms, decision engines, or scheduling systems.
Experience with Genesys, NICE, Five9, Amazon Connect, Cisco, Avaya, or comparable contact center platforms.
Exposure to WFM processes and integrations involving forecasting, schedules, adherence, etc.
Familiarity with Kafka or RabbitMQ, Kubernetes, Jenkins, observability platforms, API gateways, and security architecture.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program.
Work From Anywhere Culture: make the most of the flexibility that comes with remote work.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

Apply About employer

More about this job

Skills

Oracle Java
Spring Boot
Reporting
Documentation
Microservices
API development
Transaction processing
PostgreSQL
Data modelling
Communication skills
Scheduling
Forecasting
Apache Kafka
RabbitMQ
Kubernetes
Jenkins
Software development
GitHub

Report this job