Jobs in the United States

25+ jobs

Save this search

Added just now
Electronic Resources Librarian and Assistant Professor
University System of Georgia
GA
Experience providing customer and technical support to university faculty, students, and other stakeholders.
Added just now
Conference Services Coordinator
University System of Georgia
GA
Through ten colleges, the Allen E. Paulson College of Engineering and Computing, the College of Arts and Humanities, the College of Behavioral and Social Sciences, the College of Education,…
Added 1 min ago
VP, Customer Engineering & Success
CircleCI
San Francisco, CA
Support Engineering, which resolves complex technical issues for customers around the world, around the clock.
Added 2 mins ago
Engineer IV(Electrical Plant Operator)
at Marriott
Kissimmee, FL
…electrical schematics concerning plumbing and HVAC. Display advanced engineering operations skills and general mechanical ability. Display professional journeyman level expertise in at…
Added 2 mins ago
Transportation Engineer - Project Manager
Civil & Environmental Consultants, Inc.
Toledo, OH
Civil & Environmental Consultants, Inc. (CEC) is seeking a Transportation Engineering Project Manager to join our growing transportation practice in Toledo, Ohio. This is an opportunity for…
Added 2 mins ago
Construction Manager
Readiness Management Sup
United States
Bachelor’s degree from an accredited college or university in any engineering construction technology or construction management discipline
Added 2 mins ago
Community Planner
Readiness Management Sup
Melbourne, FL
…transportation, capital improvements, infrastructure, Maintenance, Engineering, fiscal analysis, public policy, and site planning/analysis. Work with a team of engineers, designers, and…
Added 3 mins ago
HA
Production Process Engineering Leader - IGT
Howmet Aerospace
Hampton, VA
- $83,000 to $154,000 USD / year
Supplies technical support to customers. Interacts with them regarding technical concerns.
Added 3 mins ago
Cyber Security ISSO
CACI, INC.-FEDERAL
F.E. Warren AFB, WY
Prepare and maintain comprehensive documentation for processes and procedures related to engineering projects.
Added 3 mins ago
Maintenance Manager
CACI, INC.-FEDERAL
Fayetteville, NC
Job Category: Engineering and Technical Support
Added 3 mins ago
U
2nd Shift Automotive Test Technician
UTAC
Hayward, CA
- $55,000 to $62,000 USD / year
UTAC is a market-leading international group in digital & sustainable mobility, customisable testing solutions, vehicle engineering, homologation, regulatory advice & expertise,…
Added 5 mins ago
Project Manager - Commercial Architecture
Colliers Engineering & Design
Houston, TX · Austin, TX
Colliers Engineering & Design is looking for a Project Manager - Commercial Architecture to join our Buildings Engineering Services team in Houston, TX! You will assist in the technical and…
Added 5 mins ago
Software Developer
LEIDOS, INC.
Valparaiso, FL
Support system engineering life cycle for software and hardware data collection components, including designing, developing, maintaining, testing, and deploying software solutions.
Added 6 mins ago
Data Center Project Coordinator
WSP
Milwaukee, WI
WSP USA is the U.S. operating company of WSP, one of the world's leading engineering and professional services firms. Dedicated to serving local communities, we are engineers, planners,…
Added 6 mins ago
PC
Civil Engineer | $81K–$100K | Construction
Purple Cow Recruiting
Morristown, TN
- $81,000 to $100,000 USD / year
The Civil Engineer works with project management, field teams, subcontractors, and other project stakeholders and provides technical engineering support throughout construction projects.
Added 6 mins ago
Infra Cloud Capacity Manager
Bright Vision Technologies
Remote, United States
…infrastructure services. The contractor will coordinate across engineering, architecture, operations, and business stakeholders to help ensure reliable, scalable, and cost-effective service…
Added 6 mins ago
Principal Engineer, Automation Engineering -Aseptic Filling SME
Janssen Biotech, Inc. Legal Entity
Wilson, NC
The engineer will exercise independent technical judgment, resolve complex automation issues, and provide technical leadership to suppliers, engineers, and technicians. The role partners…
Added 6 mins ago
Sr Principal, Cyber Policy & Culture
Johnson & Johnson Services Inc. Legal Entity
New Brunswick, NJ · West Chester, PA · Palm Beach Gardens, FL · Warsaw, IN · Raynham, MA
Develop strategic roadmaps that advance cyber governance maturity and support business growth objectives.
Added 7 mins ago
Service Quality Insights & Strategy Specialist
Ford
Allen Park, MI · Allen Park
This is more than a data analyst role. You'll work with Technical Field Operations, Concern Identification & Resolution (CIDR), Field Service Action (FSA) teams, and Parts Supply &…
Added 7 mins ago
BOM Change Administrator
Lippert
Yoder, IN
…role is responsible for managing BOM structures, coordinating engineering changes, maintaining product data, and ensuring alignment between Engineering, Manufacturing, Procurement, Quality,…
Added 8 mins ago
Maintenance Manager
CACI
Fayetteville, NC · Fayetteville
Job Category: Engineering and Technical Support
Added 13 mins ago
Environmental Engineer, Air
Chemours
Parkersburg, WV
BS in a technical discipline preferably in chemical engineering, or a Scientific discipline preferably in chemistry, geology, or environmental science, or related discipline.
Added 13 mins ago
Physical Design Technical Lead, ASIC, TPU
Google
Sunnyvale, CA
Bachelor's degree in Electrical Engineering, Computer Engineering, Computer Science, or a related field, or equivalent practical experience.
Added 14 mins ago
Systems & Infrastructure Specialist
State Bureau of Investigation
Wake County, NC
…and Federal partners, by investigating crimes and providing technical assistance in order to increase public safety for the citizens of the state of North Carolina. The SBI does so by…
Added 15 mins ago
Software Development Engineer III, Resilience Infrastruction and Solutions: Incident Mitigation
Amazon Data Services, Inc.
Seattle, WA · Portland, OR
- Collaborate with cross-functional teams including product managers, technical program managers, and partner engineering teams to define requirements, align on system design, and deliver…

Miratech

Senior Routing Engine Developer (CX Platform)

Remote, United States

Apply About employer

Applications open in a new tab.

Job details

Experience: 8+ years of software engineering experience, including substantial ownership of architecture and technical delivery for distributed applications.
Posting language: English
Posted: Nov 4, 2026

Original job description

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Routing Engine Developer to design and build the next generation interaction routing platform powering enterprise-scale contact center operation. You will develop the core routing engine responsible for intelligent distribution of voice and digital interactions across agents, queues, skills, channels, and business units in real time. The role includes building highly scalable backend services capable of processing large volumes of routing decisions with strict latency, availability, and resiliency requirements. You will work primarily with Java, Spring Boot, distributed architectures, event-driven systems, and cloud-native technologies, collaborating closely with product, architecture, workforce management, telephony, and CX platform teams.

Responsibilities:

Design and develop enterprise-scale routing engines that distribute voice and digital interactions in real time.
Implement intelligent routing algorithms based on skills, priorities, capacity, availability, and business rules.
Ensure high availability, scalability, resilience, and performance across queues, routing paths, and interaction workloads.
Design and maintain APIs supporting routing configuration, administration, monitoring, and integration requirements.
Optimize systems for high concurrency, fault tolerance, resiliency, and predictable performance.
Integrate routing services with telephony, digital messaging, workforce management, CRM, identity, reporting, and analytics platforms.
Design and develop critical Java and Spring Boot services, APIs, integration components, and reference implementations.
Translate business journeys and operational requirements into solution components, interaction flows, deployment views, and technical roadmaps.
Define non-functional requirements for availability, performance, concurrency, security, privacy, observability, disaster recovery, and supportability.
Review designs and code, identify technical risks, challenge assumptions, and drive pragmatic decisions that balance quality, time, and cost.
Establish engineering standards, reusable patterns, quality gates, documentation expectations, and technology adoption guidance.
Collaborate with CX domain experts to translate operational requirements into routing capabilities.

Qualifications

8+ years of software engineering experience, including substantial ownership of architecture and technical delivery for distributed applications.
Expert-level hands-on experience with Java, Spring Boot, implementing distributed systems and microservices architectures, REST APIs, persistence, security, testing, and performance engineering.
Experience developing routing logic for contact center, communications, or customer engagement platforms.
Knowledge of ACD concepts, agent states, queue management, skill-based routing, priority routing, proficiency routing, and workload balancing.
Experience building high-throughput, low-latency transaction processing systems.Deep understanding of API-first design, event-driven architecture, messaging, distributed systems, and cloud-native engineering.
Experience with PostgreSQL or comparable relational databases, data modeling, integration data flows, and transactional design.
Hands-on experience with contact center or CX platforms and the operational concepts behind customer routing and engagement.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to Have

Experience with real-time communications platforms such as FreeSWITCH or Kamailio.
Knowledge of optimization algorithms, decision engines, or scheduling systems.
Experience with Genesys, NICE, Five9, Amazon Connect, Cisco, Avaya, or comparable contact center platforms.
Exposure to WFM processes and integrations involving forecasting, schedules, adherence, etc.
Familiarity with Kafka or RabbitMQ, Kubernetes, Jenkins, observability platforms, API gateways, and security architecture.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program.
Work From Anywhere Culture: make the most of the flexibility that comes with remote work.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

Apply About employer

More about this job

Skills

Oracle Java
Spring Boot
Reporting
Documentation
Microservices
API development
Transaction processing
PostgreSQL
Data modelling
Communication skills
Scheduling
Forecasting
Apache Kafka
RabbitMQ
Kubernetes
Jenkins
Software development
GitHub

Report this job