Jobs in the United States

25+ jobs

Save this search

Added just now
Human Resources Manager - Global Technology
IHG
Atlanta, GA · GA
This role will serve as the HR manager for Global Information Technology organization functions accountable for the delivery of HR programs to support the achievement of business plans and…
Added 1 min ago
Firmware Engineer
GE HEALTHCARE
Waukesha, WI
…Resonance Imaging (MRI) systems. In this role, you will learn to design, develop, test, and integrate embedded software that supports reliable, real-time performance for sophisticated…
Added 1 min ago
Lead Systems Engineer - Verification
GE HEALTHCARE
Waukesha, WI
Minimum of 4 years of engineering experience in medical device, healthcare technology, regulated product development, or a related field.
Added 1 min ago
Firmware Engineer
GE HEALTHCARE
Waukesha, WI
…Resonance Imaging (MRI) systems. In this role, you will learn to design, develop, test, and integrate embedded software that supports reliable, real-time performance for sophisticated…
Added 1 min ago
Live Virtual Constructive and Gaming (LVCG) Technician
GD Information Technology, Inc.
United States
Gateway Servers, Simulation Design, System Integration, Systems AdministratorCertifications:
Added 1 min ago
Business Process Analyst - TS/SCI with Polygraph
GD Information Technology, Inc.
United States
We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and…
Added 1 min ago
Data Analyst Associate - TS/SCI with Polygraph
GD Information Technology, Inc.
United States
Assist with systems design, development, and integration from the start of a systems life cycle to the end
Added 1 min ago
Sr. Manager, Data Platforms
Servpro Industries, LLC
Gallatin, TN
The Sr. Manager, Data Platforms role is a hands-on technology leader responsible for the design, delivery, reliability, security, and ongoing evolution of the enterprise data platform. This…
Added 1 min ago
Survey Crew Chief - Mackie
Mackie Consultants
Rosemont, IL
…variety of projects, including topographic surveys, subdivision development, IDOT and Tollway projects, heavy highway design, bridge construction, architectural developments, and…
Added 1 min ago
Survey Instrument Person - Mackie
Mackie Consultants
Rosemont, IL
Assist with topographic surveys, subdivision development, IDOT and Tollway projects, heavy highway design, bridge construction, architectural developments, and construction layout.
Added 1 min ago
Estimator
D A Collins Companies
Wilton, NY
projects, including highways, roadways, bridges, site development,
Added 2 mins ago
N
Manufacturing Associate
NMT
Buffalo, NY
- $16 to $17.25 USD / hour
Nissha Medical Technologies (NMT) is a global Contract Development and Manufacturing Organization (CDMO) where people, purpose, and technology come together to advance healthcare.…
Added 2 mins ago
Treasury Management Sales Consultant
SOUTHSTATE BANK, NATIONAL ASSOCIATION
United States
Drives and participates in design, development and implementation of large and complex enterprise-wide applications, often using new technologies.
Added 2 mins ago
A
Professional Land Surveyor
ARCXIS
Greenville, SC
- $85,000 to $105,000 USD / year
ARCXIS, headquartered in Houston, Texas, is the nation’s leading provider of inspection, design, engineering, energy efficiency, surveying, and quality assurance services for the…
Added 2 mins ago
A
Professional Land Surveyor
ARCXIS
Columbia, SC
- $85,000 to $105,000 USD / year
ARCXIS, headquartered in Houston, Texas, is the nation’s leading provider of inspection, design, engineering, energy efficiency, surveying, and quality assurance services for the…
Added 3 mins ago
Lead Engineer – Operational Technology Security
Target Enterprise Inc
NCD-0375 Brooklyn Park, MN
Job title: Lead Engineer – Operational Technology Security
Added 3 mins ago
Lead Engineer – Operational Technology Security
Target Enterprise Inc
NCD-0375 Brooklyn Park, MN
Job title: Lead Engineer – Operational Technology Security
Added 3 mins ago
Senior Fullstack Java Software Engineer III - AWS/ REACT/ UI
JPMC page
Houston, TX
Proficiency in Java and key frameworks including Spring Boot, Spring Core, and Hibernate, with working knowledge of RESTful API design and development
Added 3 mins ago
ICSS Specialist
Golden Pass
Sabine Pass, TX
Project & Technical Support – Assist in ICS upgrade planning, provide expertise during design reviews, and support software/firmware updates and technology integration
Added 4 mins ago
BV
Back-End Developer
Bright Vision Technologies
Irving, TX
- $115,000 to $165,000 USD / year
Bright Vision Technologies is a technology consulting and software development company delivering cloud, AI, data, and enterprise solutions across the United States. This is an opportunity…
Added 4 mins ago
BV
Front-End Developer
Bright Vision Technologies
Irving, TX
- $115,000 to $165,000 USD / year
Bright Vision Technologies is a technology consulting and software development company delivering cloud, AI, data, and enterprise solutions across the United States. This is an opportunity…
Added 4 mins ago
BV
Application Architect
Bright Vision Technologies
Irving, TX
- $115,000 to $165,000 USD / year
Bright Vision Technologies is a technology consulting and software development company delivering cloud, AI, data, and enterprise solutions across the United States. This is an opportunity…
Added 4 mins ago
Senior Modeling & Simulation Engineer
KBR
Reston, VA
Support the development and instantiation of an experiment design in the simulation environment.
Added 4 mins ago
Principal Modeling & Simulation Engineer
KBR
Reston, VA
Support the development and instantiation of an experiment design in the simulation environment.
Added 4 mins ago
BV
Application Developer – .NET
Bright Vision Technologies
Irving, TX
- $115,000 to $165,000 USD / year
Bright Vision Technologies is a technology consulting and software development company delivering cloud, AI, data, and enterprise solutions across the United States. This is an opportunity…

Miratech

Senior Routing Engine Developer (CX Platform)

Remote, United States

Apply About employer

Applications open in a new tab.

Job details

Experience: 8+ years of software engineering experience, including substantial ownership of architecture and technical delivery for distributed applications.
Posting language: English
Posted: Nov 4, 2026

Original job description

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Routing Engine Developer to design and build the next generation interaction routing platform powering enterprise-scale contact center operation. You will develop the core routing engine responsible for intelligent distribution of voice and digital interactions across agents, queues, skills, channels, and business units in real time. The role includes building highly scalable backend services capable of processing large volumes of routing decisions with strict latency, availability, and resiliency requirements. You will work primarily with Java, Spring Boot, distributed architectures, event-driven systems, and cloud-native technologies, collaborating closely with product, architecture, workforce management, telephony, and CX platform teams.

Responsibilities:

Design and develop enterprise-scale routing engines that distribute voice and digital interactions in real time.
Implement intelligent routing algorithms based on skills, priorities, capacity, availability, and business rules.
Ensure high availability, scalability, resilience, and performance across queues, routing paths, and interaction workloads.
Design and maintain APIs supporting routing configuration, administration, monitoring, and integration requirements.
Optimize systems for high concurrency, fault tolerance, resiliency, and predictable performance.
Integrate routing services with telephony, digital messaging, workforce management, CRM, identity, reporting, and analytics platforms.
Design and develop critical Java and Spring Boot services, APIs, integration components, and reference implementations.
Translate business journeys and operational requirements into solution components, interaction flows, deployment views, and technical roadmaps.
Define non-functional requirements for availability, performance, concurrency, security, privacy, observability, disaster recovery, and supportability.
Review designs and code, identify technical risks, challenge assumptions, and drive pragmatic decisions that balance quality, time, and cost.
Establish engineering standards, reusable patterns, quality gates, documentation expectations, and technology adoption guidance.
Collaborate with CX domain experts to translate operational requirements into routing capabilities.

Qualifications

8+ years of software engineering experience, including substantial ownership of architecture and technical delivery for distributed applications.
Expert-level hands-on experience with Java, Spring Boot, implementing distributed systems and microservices architectures, REST APIs, persistence, security, testing, and performance engineering.
Experience developing routing logic for contact center, communications, or customer engagement platforms.
Knowledge of ACD concepts, agent states, queue management, skill-based routing, priority routing, proficiency routing, and workload balancing.
Experience building high-throughput, low-latency transaction processing systems.Deep understanding of API-first design, event-driven architecture, messaging, distributed systems, and cloud-native engineering.
Experience with PostgreSQL or comparable relational databases, data modeling, integration data flows, and transactional design.
Hands-on experience with contact center or CX platforms and the operational concepts behind customer routing and engagement.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to Have

Experience with real-time communications platforms such as FreeSWITCH or Kamailio.
Knowledge of optimization algorithms, decision engines, or scheduling systems.
Experience with Genesys, NICE, Five9, Amazon Connect, Cisco, Avaya, or comparable contact center platforms.
Exposure to WFM processes and integrations involving forecasting, schedules, adherence, etc.
Familiarity with Kafka or RabbitMQ, Kubernetes, Jenkins, observability platforms, API gateways, and security architecture.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program.
Work From Anywhere Culture: make the most of the flexibility that comes with remote work.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

Apply About employer

More about this job

Skills

Oracle Java
Spring Boot
Reporting
Documentation
Microservices
API development
Transaction processing
PostgreSQL
Data modelling
Communication skills
Scheduling
Forecasting
Apache Kafka
RabbitMQ
Kubernetes
Jenkins
Software development
GitHub

Report this job