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Added 2 mins ago
J
Senior Engineer, High Voltage Development
Arlington, VA · NY · Glen Allen, VA · Charlotte, NC · Louisville, CO
- $113,000 to $141,525 USD / year
We are currently looking for a dynamic Senior High Voltage Development Engineer to join the team that oversees the regional responsibilities of our project development pipeline. This…
Added 4 mins ago
Test Engineer
Actalent
Tampa, FL
Develop functional test software platforms from engineering specifications to support production programs.
Added 4 mins ago
Lead Engineer
Actalent
Winamac, IN
Job Title: Lead EngineerJob DescriptionThe Lead Engineer drives value analysis and value engineering (VA/VE) initiatives across the full vehicle conversion lifecycle, from concept and…
Added 6 mins ago
Maintenance Controls Technician - Hourly
Flex-N-Gate
Shelby Township, MI
Controls Manager or Process Engineering Manager
Added 8 mins ago
Senior Quality Assurance Engineer - Client Systems (Hybrid)
Publix Super Markets, Inc.
Lakeland, FL
From IT security and platform engineering to architecture, software development, and infrastructure, we offer career opportunities at every level - internships through technical leadership.
Added 11 mins ago
Test & Validation Engineer - Drivetrain
Caterpillar, Inc.
Mossville, IL
…drivetrain design, controls, and validation, using system-level engineering expertise to solve complex technical challenges and influence product development. This is an exciting…
Added 12 mins ago
Principal Full Stack Developer - Java, React
United Airlines
Chicago, IL
Perform hands-on development and support software systems by optimizing performance, resolving problems, and following up on issues and solutions.
Added 12 mins ago
Software Test Engineering Manager
Caterpillar, Inc.
Chicago, IL
As the Software Test Engineering Manager you will lead a System Integration Testing team supporting programs within our Platform Engineering organization. The Test Engineering Manager owns…
Added 17 mins ago
Digital Engineering Integration Engineer
SABEL SYSTEMS TECHNOLOGY SOLUTIONS LLC
Remote, United States
Collaborate with software developers, systems engineers, architects, and program stakeholders to define and implement workflow solutions.
Added 17 mins ago
System Analyst, IT AMI Implementation Technology
CECONY
NY
The Systems Analyst will function as a member of a collaborative team by contributing to software upgrades through consistent development practices (tools, common components, and…
Added 33 mins ago
BH
Financial Planning & Analysis (FP&A) Level II or Senior Analyst
Black Hills Energy
Wichita, KS
- $79,400 to $139,900 USD / year
…a highly cross functional environment that is involved with development & support of financial forecasting and budgeting processes across the company. Performing quantitative analysis of…
Added 38 mins ago
P
Director of Software Engineering, Manufacturing Operations
Protolabs
Maple Plain, MN
- $164,500 to $219,300 USD / year
…future needs of the business. The Director oversees multiple software development teams, each led by its own engineering manager, and is accountable for the people, platforms, and roadmap…
Added 40 mins ago
J
Senior Engineer, High Voltage Development
Arlington, VA · NY · Glen Allen, VA · Charlotte, NC · Louisville, CO
- $113,000 to $141,525 USD / year
We are currently looking for a dynamic Senior High Voltage Development Engineer to join the team that oversees the regional responsibilities of our project development pipeline. This…
Added 42 mins ago
OS
Recruiter
Odyssey Systems Cons
Colorado Springs, CO
- $31,533 USD / year
Proficiency with applicant tracking systems (ATS) and other recruitment software. iCIMS experience is a plus.
Added 42 mins ago
TA
Applied Machine Learning Engineer
The Aerospace Corpor
Colorado Springs, CO
- $110,400 to $193,500 USD / year
…visualization frameworks, with expertise in cyber security, software architecture, software engineering, data science, Artificial Intelligence, process improvement, and software development…
Added 42 mins ago
TA
Space Flight Dynamics Engineer
The Aerospace Corpor
Colorado Springs, CO
- $95,200 to $165,500 USD / year
…mechanics needs, supporting both analysis and research and development requests. The work will require candidates to provide deep technical solutions while also collaborating with…
Added 42 mins ago
TA
Autonomous Trajectory & Mission Planning Engineer
The Aerospace Corpor
Colorado Springs, CO
- $95,200 to $165,500 USD / year
…flight mechanics needs, supporting analysis, research, and development requests. The work will require candidates to provide deep technical solutions while also collaborating with…
Added 42 mins ago
TA
Sr. Engineering and Requirements Technical Advisor
The Aerospace Corpor
Colorado Springs, CO
- $171,400 to $257,100 USD / year
Bachelor's degree from an accredited program in Remote Sensing, Astronomy, Physics, Mathematics, Communications Engineering, Electrical Engineering, Mechanical Engineering, Computer…
Added 42 mins ago
TA
Senior Cloud Solutions Architect
The Aerospace Corpor
Colorado Springs, CO
- $166,400 to $249,600 USD / year
…visualization frameworks, with expertise in cyber security, software architecture, software engineering, data science, Artificial Intelligence, process improvement, and software development…
Added 42 mins ago
CC
2027 Summer Intern: Software Engineer
Charter Communicatio
Englewood, CO
- $31,533 USD / year
Ability to travel locally to Spectrum intern development events and activities throughout the program
Added 42 mins ago
CL
ELECTRICAL ENGINEER I - CO
City Light & Power
Denver, CO
- $40,123 USD / year
CLP Engineering: Engineering Built on Utility Operations Experience
Added 57 mins ago
S
Automation Engineer
Saint-Gobain
AMHERST, NY
- $102,000 to $158,000 USD / year
Experience executing Manufacturing Execution System projects, including requirements analysis, solution design, software development, and implementation.
Added 57 mins ago
A
Production Test Engineer
Actalent
Liverpool, NY
- $34 to $47 USD / hour
…warfare and radar systems within a highly collaborative Systems Engineering organization. This hands-on role focuses on integrating software and hardware, executing production and…
Added 58 mins ago
NH
Senior IT&S Technician - Eastern Region
Northwell Health
Melville, NY
- $58,540 to $92,650 USD / year
Collaborates with lead technicians and supports service line operation initiatives and program development.
Added 58 mins ago
M
Manager, Carborne System Data Maintenance
MTA
Brooklyn, NY
- From $115,252 USD / year
Oversee in-house software development, testing, validation, and implementation, ensuring safe deployment of system updates and providing training for maintenance personnel.

Miratech

Senior Routing Engine Developer (CX Platform)

Remote, United States

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Job details

Experience: 8+ years of software engineering experience, including substantial ownership of architecture and technical delivery for distributed applications.
Posting language: English
Posted: Nov 4, 2026

Original job description

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Routing Engine Developer to design and build the next generation interaction routing platform powering enterprise-scale contact center operation. You will develop the core routing engine responsible for intelligent distribution of voice and digital interactions across agents, queues, skills, channels, and business units in real time. The role includes building highly scalable backend services capable of processing large volumes of routing decisions with strict latency, availability, and resiliency requirements. You will work primarily with Java, Spring Boot, distributed architectures, event-driven systems, and cloud-native technologies, collaborating closely with product, architecture, workforce management, telephony, and CX platform teams.

Responsibilities:

Design and develop enterprise-scale routing engines that distribute voice and digital interactions in real time.
Implement intelligent routing algorithms based on skills, priorities, capacity, availability, and business rules.
Ensure high availability, scalability, resilience, and performance across queues, routing paths, and interaction workloads.
Design and maintain APIs supporting routing configuration, administration, monitoring, and integration requirements.
Optimize systems for high concurrency, fault tolerance, resiliency, and predictable performance.
Integrate routing services with telephony, digital messaging, workforce management, CRM, identity, reporting, and analytics platforms.
Design and develop critical Java and Spring Boot services, APIs, integration components, and reference implementations.
Translate business journeys and operational requirements into solution components, interaction flows, deployment views, and technical roadmaps.
Define non-functional requirements for availability, performance, concurrency, security, privacy, observability, disaster recovery, and supportability.
Review designs and code, identify technical risks, challenge assumptions, and drive pragmatic decisions that balance quality, time, and cost.
Establish engineering standards, reusable patterns, quality gates, documentation expectations, and technology adoption guidance.
Collaborate with CX domain experts to translate operational requirements into routing capabilities.

Qualifications

8+ years of software engineering experience, including substantial ownership of architecture and technical delivery for distributed applications.
Expert-level hands-on experience with Java, Spring Boot, implementing distributed systems and microservices architectures, REST APIs, persistence, security, testing, and performance engineering.
Experience developing routing logic for contact center, communications, or customer engagement platforms.
Knowledge of ACD concepts, agent states, queue management, skill-based routing, priority routing, proficiency routing, and workload balancing.
Experience building high-throughput, low-latency transaction processing systems.Deep understanding of API-first design, event-driven architecture, messaging, distributed systems, and cloud-native engineering.
Experience with PostgreSQL or comparable relational databases, data modeling, integration data flows, and transactional design.
Hands-on experience with contact center or CX platforms and the operational concepts behind customer routing and engagement.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to Have

Experience with real-time communications platforms such as FreeSWITCH or Kamailio.
Knowledge of optimization algorithms, decision engines, or scheduling systems.
Experience with Genesys, NICE, Five9, Amazon Connect, Cisco, Avaya, or comparable contact center platforms.
Exposure to WFM processes and integrations involving forecasting, schedules, adherence, etc.
Familiarity with Kafka or RabbitMQ, Kubernetes, Jenkins, observability platforms, API gateways, and security architecture.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program.
Work From Anywhere Culture: make the most of the flexibility that comes with remote work.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Skills

Oracle Java
Spring Boot
Reporting
Documentation
Microservices
API development
Transaction processing
PostgreSQL
Data modelling
Communication skills
Scheduling
Forecasting
Apache Kafka
RabbitMQ
Kubernetes
Jenkins
Software development
GitHub

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