Jobs in the United States

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Added 9 mins ago
Infra Cloud Capacity Manager
Bright Vision Technologies
Remote, United States
Coordinate service activities across architecture, engineering, quality assurance, operations, product, and project teams.
Added 27 mins ago
TA
Sr. Engineering and Requirements Technical Advisor
The Aerospace Corpor
Colorado Springs, CO
- $171,400 to $257,100 USD / year
Minimum Requirements for Sr. Project Leader - Communication Systems & Systems Engineering - Acquisition
Added 27 mins ago
TC
MEP Estimator - MSG - Biotech/Pharma
Turner Construction
Denver, CO
- $150,000 to $215,000 USD / year
Position Description: Prepare detailed estimates for the project based on the design documents, narratives, and specifications, focusing on the Mechanical/Plumbing/Fire…
Added 27 mins ago
Senior Electrical Engineer - Federal
Jacobs
Corvallis, OR
Jacobs is a leading design firm in the Government, Commercial, Healthcare, Data Center and University sectors. We provide award winning engineering and architectural services in all phases…
Added 41 mins ago
Head of Infrastructure Operations
Runware
Remote, United States
Partner with hardware and platform engineering so that what we design is operable at scale, and feed what you learn in the field back into the next generation of servers and pods.
Added 41 mins ago
NH
Product Services & Management Analyst (remote)
Northwell Health
Lake Success, NY
- $75,020 to $126,250 USD / year
…implementation of products and solutions which may include discovery, design, conversion, testing, and/or any other components of the project plan cycle and agile…
Added 42 mins ago
S
Automation Engineer
Saint-Gobain
AMHERST, NY
- $102,000 to $158,000 USD / year
In this role, you will design and implement Industry 4.0 solutions that improve safety, quality, delivery, cost, and overall manufacturing performance. You will work with plant teams,…
Added 43 mins ago
Senior Counsel - Commercial
GE Vernova
Schenectady, NY
B) Execution phase, supporting the execution of high-value complex projects in NAM spanning from engineering, procurement, and construction (EPC)/Turnkey to Design & Engineering, long-term…
Added 43 mins ago
CD
Project Mechanical Engineer IV
Cannon Design
BUFFALO, NY
- $103,020 to $128,826 USD / year
…match for this position, we encourage you to apply.This role is remote within the U.S., with a preference for candidates located in or near: Arlington, VA; Baltimore, MD; Boston, MA;…
Added 44 mins ago
Slalom Flex (Project Based) Data Migration Engineer
Slalom, Inc.
ALBANY, NY
Description and Requirements Job Description Database Migration Engineer Location: Remote, aligned to EST working hours Employment Type: Project-based contract Start Date: ASAP Duration:…
Added 45 mins ago
Junior Consultant
DXC Technology
New York, NY
Familiarity with ADKAR/Prosci, Agile, Lean, design thinking, or project management .
Added 45 mins ago
Sr. Mechanical Engineer
Gannett Fleming Inc
NEW YORK, NY
…mechanical systems, ensuring comfort and sustainability in every project. From energy-efficient power systems to advanced HVAC and plumbing designs, our team contributes to a resilient and…
Added 45 mins ago
Senior UX Researcher & Designer
Quality Healthcare Staffing
NEW YORK, NY
Job Title: Senior UX Researcher & DesignerLocation: Hybrid Brooklyn, NY & Remote (3 Days Onsite / 2 Days Remote)Duration: 1 Year Contract (07/01/2026 06/29/2027)Schedule: Monday Friday | 35…
Added 48 mins ago
SolidWorks Specialist | Remote - Contract
Xperteez Technology
Remote, United States
We are looking for experienced SolidWorks specialists to support an AI training project. In this role, you will use your CAD expertise to complete real-world mechanical design tasks and…
Added 50 mins ago
Senior Manager - Integrated & Remote Operation Centers 1
Hatch
Salt Lake City, UT
Hatch develops Digital Products and Solutions for the Metals, Energy, and Infrastructure Sectors in Integrated and Remote Operation Centers, Asset Intelligence, AI Assissted Process…
Added 54 mins ago
Senior Routing Engine Developer (CX Platform)
Miratech
Remote, United States
Experience building high-throughput, low-latency transaction processing systems.Deep understanding of API-first design, event-driven architecture, messaging, distributed systems, and…
Added 54 mins ago
Senior Routing Engine Developer (CX Platform)
Miratech
Remote, United States
Experience building high-throughput, low-latency transaction processing systems.Deep understanding of API-first design, event-driven architecture, messaging, distributed systems, and…
Added 54 mins ago
Senior Routing Engine Developer (CX Platform)
Miratech
Remote, United States
Experience building high-throughput, low-latency transaction processing systems.Deep understanding of API-first design, event-driven architecture, messaging, distributed systems, and…
Added 54 mins ago
Senior Routing Engine Developer (CX Platform)
Miratech
Remote, United States
Experience building high-throughput, low-latency transaction processing systems.Deep understanding of API-first design, event-driven architecture, messaging, distributed systems, and…
Added 54 mins ago
Senior Routing Engine Developer (CX Platform)
Miratech
Remote, United States
Experience building high-throughput, low-latency transaction processing systems.Deep understanding of API-first design, event-driven architecture, messaging, distributed systems, and…
Added 54 mins ago
Senior Routing Engine Developer (CX Platform)
Miratech
Remote, United States
Experience building high-throughput, low-latency transaction processing systems.Deep understanding of API-first design, event-driven architecture, messaging, distributed systems, and…
Added 54 mins ago
Senior Routing Engine Developer (CX Platform)
Miratech
Remote, United States
Experience building high-throughput, low-latency transaction processing systems.Deep understanding of API-first design, event-driven architecture, messaging, distributed systems, and…
Added 1 hour ago
Hardware NPI Project Manager
Object First
Chicago, IL
We are seeking a remote Hardware NPI Project Manager to drive the operational readiness and on-time deployment of new hardware products. This individual contributor will serve as the…
Added 1 hour ago
SR
Document Control Specialist
Savannah River Mission Completion
Aiken, SC
- $45,500 to $81,900 USD / year
…approval, version control, release, and archival of various engineering, operations, maintenance, configuration-controlled, technical, procurement, and construction documentation using…
Added 1 hour ago
Senior Routing Engine Developer (CX Platform)
Miratech
Remote, United States
Experience building high-throughput, low-latency transaction processing systems.Deep understanding of API-first design, event-driven architecture, messaging, distributed systems, and…

Miratech

Senior Routing Engine Developer (CX Platform)

Remote, United States

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Job details

Experience: 8+ years of software engineering experience, including substantial ownership of architecture and technical delivery for distributed applications.
Posting language: English
Posted: Nov 4, 2026

Original job description

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Routing Engine Developer to design and build the next generation interaction routing platform powering enterprise-scale contact center operation. You will develop the core routing engine responsible for intelligent distribution of voice and digital interactions across agents, queues, skills, channels, and business units in real time. The role includes building highly scalable backend services capable of processing large volumes of routing decisions with strict latency, availability, and resiliency requirements. You will work primarily with Java, Spring Boot, distributed architectures, event-driven systems, and cloud-native technologies, collaborating closely with product, architecture, workforce management, telephony, and CX platform teams.

Responsibilities:

Design and develop enterprise-scale routing engines that distribute voice and digital interactions in real time.
Implement intelligent routing algorithms based on skills, priorities, capacity, availability, and business rules.
Ensure high availability, scalability, resilience, and performance across queues, routing paths, and interaction workloads.
Design and maintain APIs supporting routing configuration, administration, monitoring, and integration requirements.
Optimize systems for high concurrency, fault tolerance, resiliency, and predictable performance.
Integrate routing services with telephony, digital messaging, workforce management, CRM, identity, reporting, and analytics platforms.
Design and develop critical Java and Spring Boot services, APIs, integration components, and reference implementations.
Translate business journeys and operational requirements into solution components, interaction flows, deployment views, and technical roadmaps.
Define non-functional requirements for availability, performance, concurrency, security, privacy, observability, disaster recovery, and supportability.
Review designs and code, identify technical risks, challenge assumptions, and drive pragmatic decisions that balance quality, time, and cost.
Establish engineering standards, reusable patterns, quality gates, documentation expectations, and technology adoption guidance.
Collaborate with CX domain experts to translate operational requirements into routing capabilities.

Qualifications

8+ years of software engineering experience, including substantial ownership of architecture and technical delivery for distributed applications.
Expert-level hands-on experience with Java, Spring Boot, implementing distributed systems and microservices architectures, REST APIs, persistence, security, testing, and performance engineering.
Experience developing routing logic for contact center, communications, or customer engagement platforms.
Knowledge of ACD concepts, agent states, queue management, skill-based routing, priority routing, proficiency routing, and workload balancing.
Experience building high-throughput, low-latency transaction processing systems.Deep understanding of API-first design, event-driven architecture, messaging, distributed systems, and cloud-native engineering.
Experience with PostgreSQL or comparable relational databases, data modeling, integration data flows, and transactional design.
Hands-on experience with contact center or CX platforms and the operational concepts behind customer routing and engagement.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to Have

Experience with real-time communications platforms such as FreeSWITCH or Kamailio.
Knowledge of optimization algorithms, decision engines, or scheduling systems.
Experience with Genesys, NICE, Five9, Amazon Connect, Cisco, Avaya, or comparable contact center platforms.
Exposure to WFM processes and integrations involving forecasting, schedules, adherence, etc.
Familiarity with Kafka or RabbitMQ, Kubernetes, Jenkins, observability platforms, API gateways, and security architecture.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program.
Work From Anywhere Culture: make the most of the flexibility that comes with remote work.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Skills

Oracle Java
Spring Boot
Reporting
Documentation
Microservices
API development
Transaction processing
PostgreSQL
Data modelling
Communication skills
Scheduling
Forecasting
Apache Kafka
RabbitMQ
Kubernetes
Jenkins
Software development
GitHub

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