Jobs in the United States

25+ jobs

Save this search

Added just now
Director of Innovation Labs
KCI Technologies Inc.
Sparks, MD
Essential Duties and Responsibilities:Lead KCI Labs• Set and manage the Labs agenda, portfolio and budget in line with the Enterprise Technology (ET) strategic plan and KCI'sinnovation…
Added just now
Senior Product Designer-Mobile
Handtevy-Pediatric Emergency Standards
Davie, FL
You’ll own mobile initiatives from start to finish, from research through launch. You’ll report to our Lead UI/UX Designer, who sets UX strategy and leads our design modernization work.…
Added just now
Senior QA Lead (Player-Coach)
Handtevy-Pediatric Emergency Standards
Davie, FL
…are used in ambulances, emergency departments, and healthcare systems every day. When a paramedic calculates a pediatric dose in our app, it has to be right. Quality here is a patient…
Added 2 mins ago
UNIV- PT MSHQS Temporary Instructor – Department of Healthcare Leadership and Management
Medical University of South Carolina (MUSC - Univ)
Remote, United States
…data-driven quality measurement, regulatory compliance, and systems-based approaches to healthcare safety. The curriculum is designed to develop competent professionals who can lead quality…
Added 4 mins ago
R
Lead Network Engineer
RWE
Austin, TX · White Plains, NY · Chicago, IL
- $127,000 to $171,000 USD / year
The Lead Network Engineer provides advanced technical leadership for the design, implementation, operation, and security of OT network infrastructure across multiple sites and geographies.
Added 4 mins ago
Project Superintendent (FL)
The Douglas Company
Orlando, FL
…associates. We specialize in Senior Living and Multi-Family design and construction. With offices in the Midwest and Southeast, The Douglas Company builds projects throughout the eastern…
Added 6 mins ago
Quality Assurance Specialist - 2nd Shift
Amentum
Houston, TX
…diverse backgrounds to help us envision, shape, and deliver systems that will enable the exploration of space while benefiting people here on Earth. We are excited about what we do, and we…
Added 7 mins ago
CG
Sales Operations Senior Manager
Cabinetworks Group, Inc.
MI
- $135,000 to $165,000 USD / year
At Cabinetworks Group, our shared purpose is to bring the kitchen to life. We design and manufacture the most comprehensive choice of kitchen cabinets in the country across our brands that…
Added 7 mins ago
RH
CareSync Core Team Lead
Rome Health
Rome, NY
- $50,000 to $80,000 USD / year
Core Team Leads will support workflow design, decision-making, testing, training, change management, and go-live readiness activities. They will help ensure MEDITECH best practice workflows…
Added 7 mins ago
IR Technologist Per Diem-Jefferson Health New Jersey
Kennedy University Hospitals, Inc
Gloucester County, NJ · Camden County, NJ
…College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+…
Added 7 mins ago
Lead Digital Product Manager
B10 Wells Fargo Bank, N. A.
CHARLOTTE, NC · COLUMBUS, OH
Wells Fargo is seeking a Lead Digital Product Manager (L2 Product Area Owner) within Branch Systems & Transformation Technology, part of Consumer Technology. Learn more about the career…
Added 8 mins ago
Regional Marketing Services Manager - Resources
HDR
Dallas, TX · Tyler, TX · Round Rock, TX · Fort Worth, TX · Austin, TX · San Antonio, TX · Houston, TX · El Paso, TX
…communities around the world. Across these disciplines, our teams design and deliver solutions that safeguard public health, enhance quality of life, power innovation, and drive responsible…
Added 8 mins ago
Senior Project / Program Manager - Talent Acquisition & Onboarding Transformation
Randstad USA
Durham, NC
We are seeking an experienced, hands-on Senior Project / Program Manager to lead a targeted, high-impact initiative aimed at optimizing enterprise hiring and employee onboarding workflows.
Added 8 mins ago
Senior Staff Software Engineer, Recommendations, Rankings, Predictions, Search Discovery
Google
Mountain View, CA
Drive technical project strategy, lead large-scale ML infrastructure optimization, and oversee the design and implementation of advanced recommendation systems.
Added 9 mins ago
Quality Control Inspector Supervisor
Arterex
Mansfield, MA
variety of functional groups, including design engineering, purchasing, operations, and all
Added 10 mins ago
Press Brake Operator - Afternoon Shift
INTERMOUNTAIN ELECTRONICS INC
Price, UT
…critical power and process infrastructure and mission critical systems to virtually every industrial sector in North America. We provide custom-engineered, packaged equipment to industrial…
Added 11 mins ago
A
Senior Quality Assurance Manager
Actalent
Foster City, CA
- $69 to $80 USD / hour
…execution of complex quality initiatives, enhances Quality Systems and platforms, and ensures alignment with industry standards and best practices. The role collaborates closely with…
Added 11 mins ago
Process Engineer
Actalent
Gibsonton, FL
Monitor critical process controls and lead root cause investigations and corrective actions for process and product nonconformities.
Added 11 mins ago
Avionics Engineer
Actalent
Tampa, FL
Job Title: Lead Avionics Engineer Aircraft ModificationsJob DescriptionThis role leads an avionics design team responsible for designing, integrating, and certifying avionics systems for…
Added 11 mins ago
A
Controls Technician
Actalent
Oldsmar, FL
- $83,200 to $95,680 USD / year
…an emphasis on aseptic thermoform machines and their control systems. You will play a key role in ensuring optimal machine performance, providing high-quality technical support, and…
Added 11 mins ago
A
Electrical Engineer II
Actalent
Cary, NC
- $115,000 to $130,000 USD / year
Design and develop schematics and PCB layouts for electronic systems and supporting hardware.
Added 11 mins ago
Manufacturing Project Engineer
Actalent
New Castle, IN
Job Title: Manufacturing Project EngineerJob DescriptionThis role offers the opportunity to lead and support multiple manufacturing projects in a modern automotive seating facility. As a…
Added 11 mins ago
A
Systems Engineer
Actalent
Bridgeton, MO
- $52 to $55 USD / hour
Job Title: Sr. Systems EngineerJob DescriptionThe Sr. Systems Engineer supports advanced Directed Energy platforms on a high energy laser program with a strong focus on systems integration…
Added 12 mins ago
Regional Marketing Services Manager - Resources
HDR
Dallas, TX · Tyler, TX · Round Rock, TX · Fort Worth, TX · Austin, TX · San Antonio, TX · Houston, TX · El Paso, TX
…communities around the world. Across these disciplines, our teams design and deliver solutions that safeguard public health, enhance quality of life, power innovation, and drive responsible…
Added 12 mins ago
Torque Management Controls Specialist
Stellantis
Auburn Hills, MI
…architecture, and delivery of advanced electrified powertrain…

Miratech

Senior Routing Engine Developer (CX Platform)

Remote, United States

Apply About employer

Applications open in a new tab.

Job details

Experience: 8+ years of software engineering experience, including substantial ownership of architecture and technical delivery for distributed applications.
Posting language: English
Posted: Nov 4, 2026

Original job description

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Routing Engine Developer to design and build the next generation interaction routing platform powering enterprise-scale contact center operation. You will develop the core routing engine responsible for intelligent distribution of voice and digital interactions across agents, queues, skills, channels, and business units in real time. The role includes building highly scalable backend services capable of processing large volumes of routing decisions with strict latency, availability, and resiliency requirements. You will work primarily with Java, Spring Boot, distributed architectures, event-driven systems, and cloud-native technologies, collaborating closely with product, architecture, workforce management, telephony, and CX platform teams.

Responsibilities:

Design and develop enterprise-scale routing engines that distribute voice and digital interactions in real time.
Implement intelligent routing algorithms based on skills, priorities, capacity, availability, and business rules.
Ensure high availability, scalability, resilience, and performance across queues, routing paths, and interaction workloads.
Design and maintain APIs supporting routing configuration, administration, monitoring, and integration requirements.
Optimize systems for high concurrency, fault tolerance, resiliency, and predictable performance.
Integrate routing services with telephony, digital messaging, workforce management, CRM, identity, reporting, and analytics platforms.
Design and develop critical Java and Spring Boot services, APIs, integration components, and reference implementations.
Translate business journeys and operational requirements into solution components, interaction flows, deployment views, and technical roadmaps.
Define non-functional requirements for availability, performance, concurrency, security, privacy, observability, disaster recovery, and supportability.
Review designs and code, identify technical risks, challenge assumptions, and drive pragmatic decisions that balance quality, time, and cost.
Establish engineering standards, reusable patterns, quality gates, documentation expectations, and technology adoption guidance.
Collaborate with CX domain experts to translate operational requirements into routing capabilities.

Qualifications

8+ years of software engineering experience, including substantial ownership of architecture and technical delivery for distributed applications.
Expert-level hands-on experience with Java, Spring Boot, implementing distributed systems and microservices architectures, REST APIs, persistence, security, testing, and performance engineering.
Experience developing routing logic for contact center, communications, or customer engagement platforms.
Knowledge of ACD concepts, agent states, queue management, skill-based routing, priority routing, proficiency routing, and workload balancing.
Experience building high-throughput, low-latency transaction processing systems.Deep understanding of API-first design, event-driven architecture, messaging, distributed systems, and cloud-native engineering.
Experience with PostgreSQL or comparable relational databases, data modeling, integration data flows, and transactional design.
Hands-on experience with contact center or CX platforms and the operational concepts behind customer routing and engagement.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to Have

Experience with real-time communications platforms such as FreeSWITCH or Kamailio.
Knowledge of optimization algorithms, decision engines, or scheduling systems.
Experience with Genesys, NICE, Five9, Amazon Connect, Cisco, Avaya, or comparable contact center platforms.
Exposure to WFM processes and integrations involving forecasting, schedules, adherence, etc.
Familiarity with Kafka or RabbitMQ, Kubernetes, Jenkins, observability platforms, API gateways, and security architecture.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program.
Work From Anywhere Culture: make the most of the flexibility that comes with remote work.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

Apply About employer

Report this job