Jobs in the United States

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Added 1 min ago
SO
Senior .Net Developer (Software Development Specialist 4 - PN 20014439)
State of Ohio
Columbus, OH
- $46 to $48.28 USD / hour
We are seeking a Senior .NET Developer (Software Development Specialist 4) to help design, develop, modernize, and support enterprise applications and digital services. In this role, you'll…
Added 1 min ago
IG
Forward Deployment Engineer
Insight Global
East Hartford, CT
- From $70 USD / hour
Experience with AI and LLM API’s and agent-based workflows
Added 7 mins ago
BV
Senior Java Developer
Bright Vision Technologies
Fremont, CA
- $115,000 to $165,000 USD / year
Bright Vision Technologies is seeking a Senior Java Developer to design, develop, test, and support enterprise software applications and services using the technology stack relevant to the…
Added 7 mins ago
BV
Java Full Stack Developer
Bright Vision Technologies
Fremont, CA
- $115,000 to $165,000 USD / year
Bright Vision Technologies is seeking a Java Full Stack Developer to design, develop, test, and support enterprise software applications and services using the technology stack relevant to…
Added 8 mins ago
OT
IT Developer
OriGene Technologies Inc
Rockville, MD
- $90,000 to $105,000 USD / year
The Developer collaborates with the IT department and cross-functional teams to design, develop, and maintain scalable and user-friendly web applications and software solutions that support…
Added 11 mins ago
Staff Full-stack Engineer - Shopping (Remote-eligible)
Capital One
Olympia, WA
Collaborate with senior engineering and architecture leaders to define long-term platform strategy and API standards
Added 11 mins ago
C
Senior Mainframe CoolGen Developer
Cognizant
Olympia, WA
- $55,350 to $82,000 USD / year
We are looking for an experienced Senior Mainframe CoolGen Developer to design, develop, test, enhance, and support high-volume, reliable enterprise applications built on CA Gen/CoolGen and…
Added 11 mins ago
Sr Site Reliability Engineer -Remote US
SitusAMC
Olympia, WA
Implement best practices for configuring, tuning, and securing API’s/Microservices to achieve optimal performance and uptime
Added 11 mins ago
.NET API Developer
Cognizant
Olympia, WA
As a .NET API Developer , you will make an impact by designing and developing scalable, secure, and high-performing APIs and microservices that support critical banking applications. You…
Added 11 mins ago
C
Senior QA Automation Engineer - Playwright & Selenium
Cognizant
Olympia, WA
- $50,000 to $92,500 USD / year
…ideal candidate will have strong experience in test automation, API testing, functional validation, and data verification, with a passion for delivering high-quality software in Agile…
Added 11 mins ago
Agentic Commerce Senior Manager | Industrial
Accenture
Seattle, WA · Kirkland, WA · Redmond, WA
Added 11 mins ago
A
Agentic Commerce Senior Manager | GEO & Search
Accenture
Redmond, WA · Seattle, WA · Kirkland, WA
- $132,500 to $338,300 USD / year
Strong understanding of digital platforms, partner ecosystems, and API-based integrations.
Added 13 mins ago
Senior ServiceNow HRSD Developer supporting Nvidia
Sustainable Talent
Santa Clara, CA
…over 25 years. We are now looking for a Senior ServiceNow HRSD Developer to support Nvidia's growing…
Added 14 mins ago
Senior Project Manager
Nitto Denko Corp.
Avecia: Milford, MA
Knowledge of bulk API manufacturing and I or a strong background in cGMP / contract manufacturing.
Added 17 mins ago
Data Engineer
Stellantis
Auburn Hills, MI
Added 23 mins ago
Industrial Automation and Application Engineer
G A Richards Company
Grand Rapids, MI
…CSS, ASP.NET, Python, PowerShell, .NET Framework, and MVC/Web API.· Development Tools & IDEs: Visual Studio, Visual Studio Code, Vuetify, AXIOS, Vuex Store, and NPM. Databases: MS SQL…
Added 23 mins ago
Platform Engineering Lead
Black & Veatch Family of Companies
Cary, NC · Overland Park, KS
Added 24 mins ago
QA Automation Engineer - POS & In-Store Cust Facing Testing (Hybrid)
Publix Super Markets, Inc.
Lakeland, FL
Experience in manual and automated testing of REST/SOAP/JSON API using Postman, SoapUI, and Rest API automation libraries
Added 27 mins ago
Cyber Test Engineer with DoD Secret / citizen
Veterans Enterprise Technology
Scott Air Force Base, IL
Added 28 mins ago
Principal Full Stack Developer - Java, React
United Airlines
Chicago, IL
The Principal Developer will have a technical focus on enabling the notification platform for customer travel. This role will lead efforts to design, develop, and maintain innovative…
Added 28 mins ago
Senior Software Engineer | Remote
Kelly Services
Chicago, IL
· Experience building API-driven applications and event-driven architectures
Added 33 mins ago
Technical Customer Success Manager
Cloudinary
Remote, United States
Cloudinary is the Image and Video API platform trusted by millions of developers and over 10,000 companies worldwide. Our powerful tools fuel websites to be faster, richer in user…
Added 40 mins ago
Infra Cloud Capacity Manager
Bright Vision Technologies
Remote, United States
Experience with data, API's and capacity intelligence.
Added 50 mins ago
Director, Legal
NetApp, Inc.
Wichita, KS
Added 50 mins ago
Manager Application Development & Support
Blue Cross Blue Shield of Kansas
Topeka, KS

Miratech

Senior Routing Engine Developer (CX Platform)

Remote, United States

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Job details

Experience: 8+ years of software engineering experience, including substantial ownership of architecture and technical delivery for distributed applications.
Posting language: English
Posted: Nov 4, 2026

Original job description

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Routing Engine Developer to design and build the next generation interaction routing platform powering enterprise-scale contact center operation. You will develop the core routing engine responsible for intelligent distribution of voice and digital interactions across agents, queues, skills, channels, and business units in real time. The role includes building highly scalable backend services capable of processing large volumes of routing decisions with strict latency, availability, and resiliency requirements. You will work primarily with Java, Spring Boot, distributed architectures, event-driven systems, and cloud-native technologies, collaborating closely with product, architecture, workforce management, telephony, and CX platform teams.

Responsibilities:

Design and develop enterprise-scale routing engines that distribute voice and digital interactions in real time.
Implement intelligent routing algorithms based on skills, priorities, capacity, availability, and business rules.
Ensure high availability, scalability, resilience, and performance across queues, routing paths, and interaction workloads.
Design and maintain APIs supporting routing configuration, administration, monitoring, and integration requirements.
Optimize systems for high concurrency, fault tolerance, resiliency, and predictable performance.
Integrate routing services with telephony, digital messaging, workforce management, CRM, identity, reporting, and analytics platforms.
Design and develop critical Java and Spring Boot services, APIs, integration components, and reference implementations.
Translate business journeys and operational requirements into solution components, interaction flows, deployment views, and technical roadmaps.
Define non-functional requirements for availability, performance, concurrency, security, privacy, observability, disaster recovery, and supportability.
Review designs and code, identify technical risks, challenge assumptions, and drive pragmatic decisions that balance quality, time, and cost.
Establish engineering standards, reusable patterns, quality gates, documentation expectations, and technology adoption guidance.
Collaborate with CX domain experts to translate operational requirements into routing capabilities.

Qualifications

8+ years of software engineering experience, including substantial ownership of architecture and technical delivery for distributed applications.
Expert-level hands-on experience with Java, Spring Boot, implementing distributed systems and microservices architectures, REST APIs, persistence, security, testing, and performance engineering.
Experience developing routing logic for contact center, communications, or customer engagement platforms.
Knowledge of ACD concepts, agent states, queue management, skill-based routing, priority routing, proficiency routing, and workload balancing.
Experience building high-throughput, low-latency transaction processing systems.Deep understanding of API-first design, event-driven architecture, messaging, distributed systems, and cloud-native engineering.
Experience with PostgreSQL or comparable relational databases, data modeling, integration data flows, and transactional design.
Hands-on experience with contact center or CX platforms and the operational concepts behind customer routing and engagement.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to Have

Experience with real-time communications platforms such as FreeSWITCH or Kamailio.
Knowledge of optimization algorithms, decision engines, or scheduling systems.
Experience with Genesys, NICE, Five9, Amazon Connect, Cisco, Avaya, or comparable contact center platforms.
Exposure to WFM processes and integrations involving forecasting, schedules, adherence, etc.
Familiarity with Kafka or RabbitMQ, Kubernetes, Jenkins, observability platforms, API gateways, and security architecture.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program.
Work From Anywhere Culture: make the most of the flexibility that comes with remote work.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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