Jobs in the United States

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Intern-Field
Actalent
Jacksonville, FL
- $19.23 USD / hour
Complete a capstone project to present at the end of the internship.
Added 1 min ago
A
Intern-Field
Actalent
Atlanta, GA
- $19.23 USD / hour
Complete a capstone project to present at the end of the internship.
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A
Intern-Field
Actalent
Hoover, AL
- $19.23 USD / hour
Complete a capstone project to present at the end of the internship.
Added 1 min ago
A
Intern-Field
Actalent
Huntsville, AL
- $19.23 USD / hour
Complete a capstone project to present at the end of the internship.
Added 1 min ago
A
Intern-Field
Actalent
Troy, MI
- $19.23 USD / hour
Complete a capstone project to present at the end of the internship.
Added 1 min ago
Vice President, Digital Shelf
Tinuiti
Remote, United States
The VP of Digital Shelf is the senior leader and face of Tinuiti's digital shelf practice across Amazon, Walmart, TikTok Shop, and other retailers. You will set the vision for how commerce…
Added 1 min ago
Environmental Services Supervisor II
Cleveland Clinic
United States
Two years of experience as a work leader, team lead or project manager OR one year of supervisory experience in a related field OR a bachelor’s degree.
Added 2 mins ago
Low-Voltage Superintendent - Lexington
Amteck, LLC
Lexington, KY
Technologies Superintendents perform skilled work while supervising project execution and providing guidance to all personnel on an assigned project. They typically report to a…
Added 2 mins ago
Director of Engineering and Security
AccorHotel
Philadelphia, PA
We are far more than a worldwide leader. We welcome you as you are, and you can find a job and brand that matches your personality. At Accor, we support you to grow and learn every day,…
Added 2 mins ago
IT Auditor Multilevel
Federal Express Corporation
Collierville, TN
Effectively interacts with executives on a routine basis, and/or is assigned as an informal leader, coach, or mentor to less senior staff.
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Associate Scientist – Solid State Characterization
Eurofins
Groton, CT
- $25 to $30.5 USD / hour
The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organisation services. It is…
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Drug Development Materials Science Associate
Eurofins
Groton, CT
- $25 to $30.5 USD / hour
The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organisation services. It is…
Added 4 mins ago
Manufacturing Engineer-Package Attach/ Reflow Soldering
Ford
Dearborn, MI · Dearborn
…love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work…
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Senior Product Manager - Revenue Management
Enterprise Mobility
St. Louis, MO
…The ideal candidate is a strategic, business process-focused leader who is passionate about innovation and developing future Product…
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Mechanical Engineer (MEP)
Robson Forensic
Dallas, TX · Irving, TX · Fort Worth, TX
Typical cases include system benchmarking disputes, project delays, cost overruns, environmental contamination, or property damage related to the release of water or other chemicals.…
Added 4 mins ago
MI
Construction Manager
MasTec Inc
Green River, WY
- $185,000 to $205,000 USD / year
The Construction Manager II can run a standalone multi-craft project up to $100 Million dollars. The Construction Manager II’s primary role on a large construction project is to oversee…
Added 5 mins ago
CR
Community / Property Manager
Conifer Realty LLC
Frederick, MD
- $70,000 to $74,000 USD / year
…certification or have at least 2 years managing LIHTC or HUD Project-Based files). Compliance is the cornerstone of Conifer's success - your precision ensures families remain securely…
Added 5 mins ago
TC
Project Manager
The CBE Group, Inc.
United States
- $85,000 USD / year
We are seeking an experienced, highly organized, and results driven Project Manager who will be responsible for structuring a wide range of project management activities, tasks and…
Added 6 mins ago
Manager Procurement - Supply Assurance & Control Tower
Mossville, IL
…constraints, and control tower execution. You will serve as a leader for control tower experts, bringing together Procurement, Supply Chain, Manufacturing, Engineering, suppliers, and other…
Added 6 mins ago
Software Architect
GE Aviation Systems LLC
United States
Responsible for multiple software projects as a project leader or internal consultant. Will work on highly complex software projects that require in-depth domain knowledge or two or more…
Added 6 mins ago
Senior Metrology Leader
General Electric Company
United States
…to document, plan, market, and execute programs. Established project management…
Added 6 mins ago
Disaster Response Specialist
Servpro Industries, LLC
Gallatin, TN
…strongly preferred. Strong communication, problem-solving, and project management skills are essential. Must work in a fast-paced, high-pressure environment, including evenings and weekends…
Added 7 mins ago
Operations Strategy Manager
JPMC page
Philadelphia, PA
Are you a strategic thinker with a strong background in business management, project management, and/or communications? Are you interested in the opportunity to drive strategic initiatives,…
Added 7 mins ago
Senior Manager, Software Test & Validation
Redwood Materials
San Francisco, CA
…side, Redwood has deployed the largest second-life battery project in the world, delivering power to AI data centers in months rather than years using proprietary energy architecture…
Added 7 mins ago
Senior Manager, Power Electronics Controls and Software
Redwood Materials
San Francisco, CA
…side, Redwood has deployed the largest second-life battery project in the world, delivering power to AI data centers in months rather than years using proprietary energy architecture…

Miratech

Senior Routing Engine Developer (CX Platform)

Remote, United States

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Job details

Experience: 8+ years of software engineering experience, including substantial ownership of architecture and technical delivery for distributed applications.
Posting language: English
Posted: Nov 4, 2026

Original job description

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Routing Engine Developer to design and build the next generation interaction routing platform powering enterprise-scale contact center operation. You will develop the core routing engine responsible for intelligent distribution of voice and digital interactions across agents, queues, skills, channels, and business units in real time. The role includes building highly scalable backend services capable of processing large volumes of routing decisions with strict latency, availability, and resiliency requirements. You will work primarily with Java, Spring Boot, distributed architectures, event-driven systems, and cloud-native technologies, collaborating closely with product, architecture, workforce management, telephony, and CX platform teams.

Responsibilities:

Design and develop enterprise-scale routing engines that distribute voice and digital interactions in real time.
Implement intelligent routing algorithms based on skills, priorities, capacity, availability, and business rules.
Ensure high availability, scalability, resilience, and performance across queues, routing paths, and interaction workloads.
Design and maintain APIs supporting routing configuration, administration, monitoring, and integration requirements.
Optimize systems for high concurrency, fault tolerance, resiliency, and predictable performance.
Integrate routing services with telephony, digital messaging, workforce management, CRM, identity, reporting, and analytics platforms.
Design and develop critical Java and Spring Boot services, APIs, integration components, and reference implementations.
Translate business journeys and operational requirements into solution components, interaction flows, deployment views, and technical roadmaps.
Define non-functional requirements for availability, performance, concurrency, security, privacy, observability, disaster recovery, and supportability.
Review designs and code, identify technical risks, challenge assumptions, and drive pragmatic decisions that balance quality, time, and cost.
Establish engineering standards, reusable patterns, quality gates, documentation expectations, and technology adoption guidance.
Collaborate with CX domain experts to translate operational requirements into routing capabilities.

Qualifications

8+ years of software engineering experience, including substantial ownership of architecture and technical delivery for distributed applications.
Expert-level hands-on experience with Java, Spring Boot, implementing distributed systems and microservices architectures, REST APIs, persistence, security, testing, and performance engineering.
Experience developing routing logic for contact center, communications, or customer engagement platforms.
Knowledge of ACD concepts, agent states, queue management, skill-based routing, priority routing, proficiency routing, and workload balancing.
Experience building high-throughput, low-latency transaction processing systems.Deep understanding of API-first design, event-driven architecture, messaging, distributed systems, and cloud-native engineering.
Experience with PostgreSQL or comparable relational databases, data modeling, integration data flows, and transactional design.
Hands-on experience with contact center or CX platforms and the operational concepts behind customer routing and engagement.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to Have

Experience with real-time communications platforms such as FreeSWITCH or Kamailio.
Knowledge of optimization algorithms, decision engines, or scheduling systems.
Experience with Genesys, NICE, Five9, Amazon Connect, Cisco, Avaya, or comparable contact center platforms.
Exposure to WFM processes and integrations involving forecasting, schedules, adherence, etc.
Familiarity with Kafka or RabbitMQ, Kubernetes, Jenkins, observability platforms, API gateways, and security architecture.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program.
Work From Anywhere Culture: make the most of the flexibility that comes with remote work.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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