Jobs in the United States

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Added 2 mins ago
Associate Director, Practice Builder
Default Brand
Billings, MT
Rather than inheriting a fully established organization, this leader initially draws on existing Power teams to pursue and deliver work while establishing repeatable approaches, developing…
Added 2 mins ago
Traveling Superintendent
ARCO Design/Build
Ponte Vedra Beach, FL
…have an extreme commitment to safety? Are you a hard-working leader dedicated to superior quality, who thrives in a fast-paced, collaborative environment? Do you prefer to manage the…
Added 2 mins ago
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Construction Project Manager 5
Actalent
Pecos, TX
- $90 to $110 USD / hour
Job Title: Construction Project Manager Data Center Early WorksJob DescriptionThis role leads the early works phase of a major greenfield data center development in Pecos, Texas. The…
Added 2 mins ago
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Project Coordinator
Actalent
West Greenwich, RI
- $20 to $25 USD / hour
Our construction client is seeking a Project Coordinator to support ongoing projects by assisting with administrative, scheduling, and documentation responsibilities. This is a great…
Added 2 mins ago
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Senior Quality Assurance Manager
Actalent
Foster City, CA
- $69 to $80 USD / hour
Job Title: Senior Quality Assurance ProfessionalJob DescriptionThis Senior Quality Assurance role leads global quality project and portfolio management across a regulated GxP environment.…
Added 2 mins ago
Chief Estimator
Actalent
Bordentown, NJ
…plays a key part in supporting business development, strategic project planning, and proposal efforts. The Chief Estimator collaborates closely with project managers, engineers, and field…
Added 2 mins ago
Chief Estimator
Actalent
Bordentown, NJ
…plays a key part in supporting business development, strategic project planning, and proposal efforts. The Chief Estimator collaborates closely with project managers, engineers, and field…
Added 2 mins ago
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Superintendent
Actalent
Georgetown, DE
- $90,000 to $140,000 USD / year
…for commercial building projects from mobilization through project closeout. This role serves as the primary field leader and is accountable for project safety, schedule adherence, quality…
Added 2 mins ago
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Distribution Designer
Actalent
Greenville, SC
- $25 to $29 USD / hour
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to…
Added 2 mins ago
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Manufacturing Engineering Technician
Actalent
Auburn Hills, MI
- $25 to $30 USD / hour
Work EnvironmentYou will be working within the Industries group, focusing on non-automotive projects with a dedicated team of Project Managers and Engineers. This position does not require…
Added 2 mins ago
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Water/Wastewater Project Manager
Actalent
Saginaw, MI
- $100,000 to $140,000 USD / year
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to…
Added 2 mins ago
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Assistant Project Manager - Corporate Facilities
Actalent
Arden Hills, MN
- $22 USD / hour
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to…
Added 2 mins ago
Project Manager (Civil / Site Works)
Actalent
Minneapolis, MN
Ability to work effectively within a structured project team environment with robust support systems.
Added 2 mins ago
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Program Manager
Actalent
Eagan, MN
- $50 to $60 USD / hour
Job Title: Program ManagerJob DescriptionWe are looking for a dedicated Program Manager to join our dynamic team. The ideal candidate will have a strong understanding of project management…
Added 2 mins ago
Lead Scheduler, Preconstruction
STACK Infrastructure US
Denver, CO
…most innovative companies. We are an award-winning industry leader in building, owning, and operating highly efficient, cost-effective wholesale, colocation, and cloud data centers. Each of…
Added 4 mins ago
Supply Chain Component Site Lead
Westinghouse Electric Company
Shoreview, MN
Provide leadership to the team of procurement project managers and supplier performance engineers located at the site.
Added 4 mins ago
Senior Reliability Engineer
Medtronic
Mounds View, MN
Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work…
Added 4 mins ago
Sr Principal Electrical Engineer
Medtronic
Mounds View, MN
The Senior Principal Electrical Engineer leads the electrical engineering aspects of a new Capital equipment platform, with a primary focus on systems development, characterization, and…
Added 4 mins ago
Mechanical Applications Engineer
Actalent
Owatonna, MN
This role provides engineering support for the sales and service of custom products, with a strong focus on designing and documenting solutions that meet specific project and customer…
Added 4 mins ago
Staff Plastics Engineer
Danaher Corporation
Chaska, MN
Experience leading cross-functional engineering projects or major technical workstreams, including project planning, technical risk management, stakeholder coordination, and execution of…
Added 4 mins ago
Director of Operations
SCR
Saint Cloud, MN
SCR has been family-owned and operated since 1957 and is the Midwest’s leader in commercial refrigeration, HVAC, building automation, and food service design, installation, and maintenance.…
Added 5 mins ago
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Senior R&D Systems Engineer – Electrophysiology
ManpowerGroup
Plymouth, MN
- $50 to $52 USD / hour
…Senior R&D Systems Engineer – Electrophysiology to join their team. As a Senior R&D Systems Engineer, you will be part of the Electrophysiology R&D organization supporting engineering,…
Added 5 mins ago
Enterprise Data Architect
Abbott
Maple Grove, MN
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading…
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Supplier Quality Engineer
ManpowerGroup
Maple Grove, MN
- $42 to $53 USD / hour
Manpower Engineering is partnering with a leader in the Medical Device industry for a Supplier Quality Engineer.
Added 5 mins ago
STA Technical Specialist - Electronics
Ford Motor Company
Saint Paul, MN
Lead upfront process engineering efforts, provide analytical tools and processes and function as a key technical member of the STA team.

Miratech

Senior Routing Engine Developer (CX Platform)

Remote, United States

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Job details

Experience: 8+ years of software engineering experience, including substantial ownership of architecture and technical delivery for distributed applications.
Posting language: English
Posted: Nov 4, 2026

Original job description

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Routing Engine Developer to design and build the next generation interaction routing platform powering enterprise-scale contact center operation. You will develop the core routing engine responsible for intelligent distribution of voice and digital interactions across agents, queues, skills, channels, and business units in real time. The role includes building highly scalable backend services capable of processing large volumes of routing decisions with strict latency, availability, and resiliency requirements. You will work primarily with Java, Spring Boot, distributed architectures, event-driven systems, and cloud-native technologies, collaborating closely with product, architecture, workforce management, telephony, and CX platform teams.

Responsibilities:

Design and develop enterprise-scale routing engines that distribute voice and digital interactions in real time.
Implement intelligent routing algorithms based on skills, priorities, capacity, availability, and business rules.
Ensure high availability, scalability, resilience, and performance across queues, routing paths, and interaction workloads.
Design and maintain APIs supporting routing configuration, administration, monitoring, and integration requirements.
Optimize systems for high concurrency, fault tolerance, resiliency, and predictable performance.
Integrate routing services with telephony, digital messaging, workforce management, CRM, identity, reporting, and analytics platforms.
Design and develop critical Java and Spring Boot services, APIs, integration components, and reference implementations.
Translate business journeys and operational requirements into solution components, interaction flows, deployment views, and technical roadmaps.
Define non-functional requirements for availability, performance, concurrency, security, privacy, observability, disaster recovery, and supportability.
Review designs and code, identify technical risks, challenge assumptions, and drive pragmatic decisions that balance quality, time, and cost.
Establish engineering standards, reusable patterns, quality gates, documentation expectations, and technology adoption guidance.
Collaborate with CX domain experts to translate operational requirements into routing capabilities.

Qualifications

8+ years of software engineering experience, including substantial ownership of architecture and technical delivery for distributed applications.
Expert-level hands-on experience with Java, Spring Boot, implementing distributed systems and microservices architectures, REST APIs, persistence, security, testing, and performance engineering.
Experience developing routing logic for contact center, communications, or customer engagement platforms.
Knowledge of ACD concepts, agent states, queue management, skill-based routing, priority routing, proficiency routing, and workload balancing.
Experience building high-throughput, low-latency transaction processing systems.Deep understanding of API-first design, event-driven architecture, messaging, distributed systems, and cloud-native engineering.
Experience with PostgreSQL or comparable relational databases, data modeling, integration data flows, and transactional design.
Hands-on experience with contact center or CX platforms and the operational concepts behind customer routing and engagement.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to Have

Experience with real-time communications platforms such as FreeSWITCH or Kamailio.
Knowledge of optimization algorithms, decision engines, or scheduling systems.
Experience with Genesys, NICE, Five9, Amazon Connect, Cisco, Avaya, or comparable contact center platforms.
Exposure to WFM processes and integrations involving forecasting, schedules, adherence, etc.
Familiarity with Kafka or RabbitMQ, Kubernetes, Jenkins, observability platforms, API gateways, and security architecture.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program.
Work From Anywhere Culture: make the most of the flexibility that comes with remote work.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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