Jobs in the United States

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Added 2 mins ago
CU
4-H Program Educator - Watertown, NY
Cornell Univ (NYS Colleges & Exper Sta)
United States
- $24 USD / hour
Familiarity with 4-H Clubs, including science, technology, math, engineering, and wellness.
Added 4 mins ago
ES Field Project Manager
REPUBLIC EES, LLC
Lancaster, PA
POSITION SUMMARY: The ES Field Project Managers are responsible for exercising independent judgment and discretion while executing all aspects of field service project management duties at…
Added 4 mins ago
I
Information Technology Internship
IDEMIA
Remote, United States
- $25 USD / hour
…internship will provide you with hands-on experience in software engineering and an opportunity to contribute to real-world projects that simplify digital transformation by streamlining…
Added 5 mins ago
Architecture - Sr Project Manager - Healthcare
HOK
Houston, TX
We are currently seeking a Senior Architectural Project Manager with a focus on Healthcare to join our dynamic practice in Houston. This role involves two key responsibilities. The first is…
Added 5 mins ago
Field Project Engineer
Baker Construction
Orlando, FL
Supports Project Engineering and QA/QC Activities
Added 6 mins ago
NPI Director North America - Solutions
Cartamundi East Longmeadow LLC
Renton, WA
…priorities into a coherent NPI strategy, governance model and project portfolio, ensuring that new products move from concept to stable commercialization with the required quality, cost,…
Added 7 mins ago
Product Specialist
Firetrace USA, LLC
United States
Exposure to product development, business analysis, consulting, engineering, design, customer success, or project management
Added 7 mins ago
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Applied AI and Machine Learning Engineer
Aurex
Huntsville, AL
- $120,000 to $170,000 USD / year
Bachelor’s degree in computer science, data science, engineering, mathematics, statistics, or a related technical field with at least three years of relevant AI/ML work experience; or a…
Added 8 mins ago
ST
Lab Capacity Reservations Coordinator supporting Nvidia
Sustainable Talent
Santa Clara, CA
- $30 to $45 USD / hour
This role will engage with cross-functional partners to identify project requirements and manage lab scheduling workflows, optimizing resource utilization and operational efficiency. This…
Added 9 mins ago
SD-WAN Network Engineer
Infosys
United States
The Infosys Engineering unit is dedicated to amplifying product-centric value delivery through innovative engineering solutions. We focus on adopting a data-first approach to engineering…
Added 9 mins ago
Android Developer
Infosys
United States
Bachelor's/Master's degree in Computer Science, Engineering, or a related field
Added 12 mins ago
Supervisor, Construction Projects - (27-SS-813015-075)
DC Water Candidate Experience
Washington, DC
…services. Directs and coordinates construction activities and project requirements with contractors, the Department of Engineering and Technical Services, consulting firms, private…
Added 14 mins ago
SM
Field Services Technician - Level 2
Silent-Aire Mission Critical Services LLC
United States
- $26 to $30 USD / hour
Silent-Aire, a division of Johnson Controls, is a global leader in owner equipment manufacturing (OEM) dedicated to providing custom solutions for data center customers. Our product line…
Added 15 mins ago
Turnaround Planner
Hunt
Tuscaloosa, AL
Actively seek craft, operations, engineering, and supervision input and feedback on job plans.
Added 16 mins ago
CPM Construction Project Manager
Veolia Environnement SA
Tampa, FL
The CPM Construction Project Manager is responsible for oversight of Veolia construction projects, engineering subcontractors, construction subcontractors and subordinate personnel assigned…
Added 16 mins ago
TB
Sr. Manager – MarTech Data & Platforms Engineering
Truist Bank
Atlanta, GA
- $133,000 to $188,000 USD / year
…identity management, and activation services while leading engineering teams responsible for delivering scalable, secure, and compliant…
Added 17 mins ago
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Senior Construction Manager
Ramboll
Albany, New York, NY
- $95,000 to $125,000 USD / year
· Serve as Project Site Safety Leader (in the absence of a full-time EHS Supervisor). Champion a strong safety culture, lead pre-task planning and job hazard analyses, and coordinate with…
Added 17 mins ago
R
Power Systems Project Manager, Data Center Focus
Ramboll
Seattle, Washington, WA
- $120,000 to $140,000 USD / year
Are you a project delivery leader who wants to help shape how the country's fastest-growing power consumers get connected to the grid? Do you want to own the schedule, budget, and client…
Added 20 mins ago
Android Developer
Infosys
United States
Bachelor's/Master's degree in Computer Science, Engineering, or a related field
Added 20 mins ago
Mobile DevOps Engineer
Infosys
United States
Bachelor's degree in Computer Science, Engineering, or a related field
Added 20 mins ago
Android Developer
Infosys
United States
Bachelor's/Master's degree in Computer Science, Engineering, or a related field
Added 21 mins ago
Physical Substation Engineer - PE
Commonwealth Associates
Remote, United States
The PE Certified Engineer - Team Leader 3 performs all aspects of conventional design engineering and analysis, and is familiar with a variety of engineering concepts, practices, and…
Added 21 mins ago
Sr Application/Systems Engineer
Nordson Corporation
AZ
Nordson Electronics Solutions, a global leader in assembly and advanced packaging stage solutions, is seeking an experienced and highly motivated individual to join our team. We are…
Added 24 mins ago
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Data Center Quality Assurance Managers
AECOM
Charlotte, NC
- $150,000 to $195,000 USD / year
AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex…
Added 24 mins ago
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Project Manager IV
AECOM
Raleigh, NC
- $140,000 to $185,000 USD / year
AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex…

Miratech

Senior Routing Engine Developer (CX Platform)

Remote, United States

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Job details

Experience: 8+ years of software engineering experience, including substantial ownership of architecture and technical delivery for distributed applications.
Posting language: English
Posted: Nov 4, 2026

Original job description

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Routing Engine Developer to design and build the next generation interaction routing platform powering enterprise-scale contact center operation. You will develop the core routing engine responsible for intelligent distribution of voice and digital interactions across agents, queues, skills, channels, and business units in real time. The role includes building highly scalable backend services capable of processing large volumes of routing decisions with strict latency, availability, and resiliency requirements. You will work primarily with Java, Spring Boot, distributed architectures, event-driven systems, and cloud-native technologies, collaborating closely with product, architecture, workforce management, telephony, and CX platform teams.

Responsibilities:

Design and develop enterprise-scale routing engines that distribute voice and digital interactions in real time.
Implement intelligent routing algorithms based on skills, priorities, capacity, availability, and business rules.
Ensure high availability, scalability, resilience, and performance across queues, routing paths, and interaction workloads.
Design and maintain APIs supporting routing configuration, administration, monitoring, and integration requirements.
Optimize systems for high concurrency, fault tolerance, resiliency, and predictable performance.
Integrate routing services with telephony, digital messaging, workforce management, CRM, identity, reporting, and analytics platforms.
Design and develop critical Java and Spring Boot services, APIs, integration components, and reference implementations.
Translate business journeys and operational requirements into solution components, interaction flows, deployment views, and technical roadmaps.
Define non-functional requirements for availability, performance, concurrency, security, privacy, observability, disaster recovery, and supportability.
Review designs and code, identify technical risks, challenge assumptions, and drive pragmatic decisions that balance quality, time, and cost.
Establish engineering standards, reusable patterns, quality gates, documentation expectations, and technology adoption guidance.
Collaborate with CX domain experts to translate operational requirements into routing capabilities.

Qualifications

8+ years of software engineering experience, including substantial ownership of architecture and technical delivery for distributed applications.
Expert-level hands-on experience with Java, Spring Boot, implementing distributed systems and microservices architectures, REST APIs, persistence, security, testing, and performance engineering.
Experience developing routing logic for contact center, communications, or customer engagement platforms.
Knowledge of ACD concepts, agent states, queue management, skill-based routing, priority routing, proficiency routing, and workload balancing.
Experience building high-throughput, low-latency transaction processing systems.Deep understanding of API-first design, event-driven architecture, messaging, distributed systems, and cloud-native engineering.
Experience with PostgreSQL or comparable relational databases, data modeling, integration data flows, and transactional design.
Hands-on experience with contact center or CX platforms and the operational concepts behind customer routing and engagement.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to Have

Experience with real-time communications platforms such as FreeSWITCH or Kamailio.
Knowledge of optimization algorithms, decision engines, or scheduling systems.
Experience with Genesys, NICE, Five9, Amazon Connect, Cisco, Avaya, or comparable contact center platforms.
Exposure to WFM processes and integrations involving forecasting, schedules, adherence, etc.
Familiarity with Kafka or RabbitMQ, Kubernetes, Jenkins, observability platforms, API gateways, and security architecture.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program.
Work From Anywhere Culture: make the most of the flexibility that comes with remote work.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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