Jobs in the United States

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Added 4 days ago
EC
Production Manager
Eaton Corporation
Westminster, SC
- $113,000 to $165,000 USD / year
Coordinate the implementation of USEV Lean System plant wide. Drive the champion team program.
Added 4 days ago
QA Manager
ACS Manufacturing, Inc
Abbeville, SC
…{=html} - Maintain the site measurement equipment calibration program and related records. {=html} - Administer site processes for nonconforming material and material discrepancies,…
Added 4 days ago
Electrical Production Supervisor
ACS Manufacturing, Inc
Abbeville, SC
…integration production status reports for all assigned jobs. Support management in the creation of the daily status report. - Exercise detailed production control actions to ensure all jobs…
Added 4 days ago
Group Leader
MacLellan Integrated Services
Greer, SC
…Process Equipment Maintenance, HVAC & Mechanical, Production Support, and Water Treatment Management; MacLellan is Best People, Best Systems, Best Results . We are one team. We bring people…
Added 4 days ago
EC
Infrastructure Specialist
Eaton Corporation
Greenwood, SC
- $84,000 to $123,000 USD / year
The expected annual salary range for this role is $84000 - $123000 a year. This position is also eligible for a variable incentive program.
Added 4 days ago
Lead .NET Developer
EPAM Systems
Fort Mill, SC
We are seeking an experienced Lead .NET Developer to join our team and drive the implementation of complex, high-quality software solutions.
Added 4 days ago
Global Marketing Programs - Creative Propositions Lead
Arrow Electronics
Florence, SC
The Creative Propositions Lead sits within the Global ECS Marketing Programs team and turns program concepts into compelling, commercially focused creative pitches that win investment and…
Added 4 days ago
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Electrical Engineer I
Adecco US, Inc.
Florence, SC
- $19 to $30 USD / hour
…engineer looking to work on innovative electrical systems, product support, testing, and design improvements within a collaborative engineering…
Added 4 days ago
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Retail Stocking Team Lead - Part-Time
Burlington
Spartanburg, SC
- $15 USD / hour
- Part-time
…Supervisor. Our Retail Stocking Team Leads work behind the scenes to support our team members and help bring our merchandise displays to life. If you're hands-on, lead by example, and have…
Added 4 days ago
Project Manager - Contract Performance Management EDR
GE Vernova
Greenville, SC
We are seeking an experienced Project Manager to lead the planning and execution of wind turbine repowering projects. This role will be responsible for coordinating multidisciplinary teams…
Added 4 days ago
R&D Engineer
GE Vernova
Greenville, SC
…Engineer also responds to project-driven R&D programs through the support of the tendering bid packages for early preliminary assessment and up to the development of the solution through…
Added 4 days ago
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Caregiver
Sevita
Columbia, SC
- $15.3 USD / hour
Responsible for providing direct support within a single program or unit within a program, typically supporting 4 - 6 individuals in residential settings, or up to 10 individuals in…
Added 4 days ago
Channel Development Lead
Humana
Columbia, SC
The Channel Development Lead is responsible for driving sales program effectiveness through strategic planning, operational excellence, and data-driven decision-making. This role develops…
Added 4 days ago
Quality Assurance Analyst
HTC Global Services Inc
Columbia, SC
Support the final stages of enterprise software implementation through quality assurance, data mapping, and business process improvement. This role offers the opportunity to work directly…
Added 4 days ago
Clinical Informatics Analyst
Intermountain Health
Columbia, SC
…innovate, design, simplify and translate technology to equitably support the Intermountain Health mission and vision. The position is responsible to perform workflow and system analysis and…
Added 4 days ago
Medical Director - Utilization Management/Care Management, Select Health
Intermountain Health
Columbia, SC
Special Projects: Lead initiatives to improve member/provider experience, reduce unnecessary services, and enhance clinical decision support.
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(USA) Tire and Battery Service Advisor
Walmart
Columbia, SC
- $20 to $28 USD / hour
…assists members with appointments for installation. Communicates lead time changes and order cancellations to members and makes alternative suggestions for installation or tire fitments.…
Added 4 days ago
Product Manager - Technical
Intermountain Health
Columbia, SC
…management of technology-driven products and solutions that support our health plan operations. Collaborates with cross-functional teams, including software developers, engineers, data…
Added 4 days ago
Assembler - Off Shift
Rolls-Royce
Aiken, SC
Power Systems is the Rolls-Royce business which provides world-class power solutions and complete life-cycle support under our product and solution brand mtu. Through digitalisation and…
Added 4 days ago
Painter - Off Shift
Rolls-Royce
Aiken, SC
Power Systems is the Rolls-Royce business which provides world-class power solutions and complete life-cycle support under our product and solution brand mtu. Through digitalisation and…
Added 4 days ago
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Senior Director of Finance
Eliassen Group
Columbia, SC
- $85 to $95 USD / hour
…the Chief Product & Technology Officer. This executive will lead financial strategy, planning, forecasting, and performance management across Digital, Product, Engineering, and Technology.…
Added 4 days ago
EG
Solutions Architect - Wire Payments
Eliassen Group
Columbia, SC
- $90 to $100 USD / hour
Our client seeks a Solutions Architect to support an expansion of a high-value payments and wire processing engagement leveraging Money Transfer System (MTS). The consultant will interpret…
Added 4 days ago
Senior Routing Engine Developer (CX Platform)
Miratech
Remote, United States
…brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we…
Added 4 days ago
Senior Routing Engine Developer (CX Platform)
Miratech
Remote, United States
…brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we…
Added 4 days ago
Senior Routing Engine Developer (CX Platform)
Miratech
Remote, United States
…brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we…

Miratech

Senior Routing Engine Developer (CX Platform)

Remote, United States

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Job details

Experience: 8+ years of software engineering experience, including substantial ownership of architecture and technical delivery for distributed applications.
Posting language: English
Posted: Nov 4, 2026

Original job description

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Routing Engine Developer to design and build the next generation interaction routing platform powering enterprise-scale contact center operation. You will develop the core routing engine responsible for intelligent distribution of voice and digital interactions across agents, queues, skills, channels, and business units in real time. The role includes building highly scalable backend services capable of processing large volumes of routing decisions with strict latency, availability, and resiliency requirements. You will work primarily with Java, Spring Boot, distributed architectures, event-driven systems, and cloud-native technologies, collaborating closely with product, architecture, workforce management, telephony, and CX platform teams.

Responsibilities:

Design and develop enterprise-scale routing engines that distribute voice and digital interactions in real time.
Implement intelligent routing algorithms based on skills, priorities, capacity, availability, and business rules.
Ensure high availability, scalability, resilience, and performance across queues, routing paths, and interaction workloads.
Design and maintain APIs supporting routing configuration, administration, monitoring, and integration requirements.
Optimize systems for high concurrency, fault tolerance, resiliency, and predictable performance.
Integrate routing services with telephony, digital messaging, workforce management, CRM, identity, reporting, and analytics platforms.
Design and develop critical Java and Spring Boot services, APIs, integration components, and reference implementations.
Translate business journeys and operational requirements into solution components, interaction flows, deployment views, and technical roadmaps.
Define non-functional requirements for availability, performance, concurrency, security, privacy, observability, disaster recovery, and supportability.
Review designs and code, identify technical risks, challenge assumptions, and drive pragmatic decisions that balance quality, time, and cost.
Establish engineering standards, reusable patterns, quality gates, documentation expectations, and technology adoption guidance.
Collaborate with CX domain experts to translate operational requirements into routing capabilities.

Qualifications

8+ years of software engineering experience, including substantial ownership of architecture and technical delivery for distributed applications.
Expert-level hands-on experience with Java, Spring Boot, implementing distributed systems and microservices architectures, REST APIs, persistence, security, testing, and performance engineering.
Experience developing routing logic for contact center, communications, or customer engagement platforms.
Knowledge of ACD concepts, agent states, queue management, skill-based routing, priority routing, proficiency routing, and workload balancing.
Experience building high-throughput, low-latency transaction processing systems.Deep understanding of API-first design, event-driven architecture, messaging, distributed systems, and cloud-native engineering.
Experience with PostgreSQL or comparable relational databases, data modeling, integration data flows, and transactional design.
Hands-on experience with contact center or CX platforms and the operational concepts behind customer routing and engagement.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to Have

Experience with real-time communications platforms such as FreeSWITCH or Kamailio.
Knowledge of optimization algorithms, decision engines, or scheduling systems.
Experience with Genesys, NICE, Five9, Amazon Connect, Cisco, Avaya, or comparable contact center platforms.
Exposure to WFM processes and integrations involving forecasting, schedules, adherence, etc.
Familiarity with Kafka or RabbitMQ, Kubernetes, Jenkins, observability platforms, API gateways, and security architecture.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program.
Work From Anywhere Culture: make the most of the flexibility that comes with remote work.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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