Jobs in the United States

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Added 1 min ago
Data Analytics Engineer
Citibank, N.A.
United States
…sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations…
Added 1 min ago
Java Backend Developer
Citibank, N.A.
United States
Citi is seeking a highly motivated Applications Development Senior Programmer Analyst to join the Collateral Management Engines Technology team within Markets Technology.
Added 2 mins ago
RFID Store Design/Operations Engineer, RFID Program Management
Amazon Development Center U.S., Inc.
Seattle, WA
Amazon Just Walk Out (JWO) is changing the world of retail shopping with new technology solutions that provide shoppers with a better in-store experience and gets them back to the action…
Added 2 mins ago
ASIC Design Manager
Actalent
Littleton, CO
Job Title: ASIC Design ManagerJob DescriptionWe are seeking an ASIC Design Manager to lead and grow our digital ASIC design and realization organization. ASICs are at the core of…
Added 2 mins ago
Director, Global Applications
Waters Corporation
UNAVAILABLE
Voice of Customer and product development: Represent the scientific customer in research and NPD. Own workflow definition and applications input to product specifications, data validation,…
Added 3 mins ago
Programmer Analyst / Senior Programmer Analyst
Mercer University
Macon, GA
…Evaluate, plan, coordinate, and execute software system upgrades. Design, develop and troubleshoot SQL Server Reporting Services (SSRS) and SQL Server Integration Services (SSIS) packages.…
Added 3 mins ago
Full Stack .NET Developer
Quartz
Madison, WI
Understanding of secure software development principles and the ability to incorporate security into application design and development.
Added 3 mins ago
Application Architect - Salesforce Ecosystem
Quartz
Madison, WI
Guide technical teams. Provide direction to developers, administrators, integration engineers, vendors, and other technology partners throughout the solution lifecycle, from design and…
Added 4 mins ago
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AI Developer
Insight Global
Irving, TX
- From $68 USD / hour
Own assigned solutions through design, development, integration, testing, deployment, and ongoing improvement.
Added 4 mins ago
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Secret / TS Cyber Lead – Cloud & RMF
Insight Global
Alexandria, VA
- From $98 USD / hour
Bachelor’s degree in Cybersecurity, Computer Science, Information Technology, Engineering, or related field.
Added 4 mins ago
Principal Cybersecurity Engineer
i3 Verticals
Remote, United States
…and compliance. You will be on a dynamic team, driving the development and implementation of cybersecurity measures to protect our digital assets against evolving…
Added 4 mins ago
Associate Site Reliability Engineer
i3 Verticals
Nashville, TN
Collaborate with software engineers to design and implement scalable and reliable solutions.
Added 4 mins ago
CAD Designer
Chart Industries
New Prague, MN
At Chart, we design and build some of the world’s most advanced cryogenic equipment - that’s how our “ Cooler By Design® ” tagline was born. But it’s not just our technology that’s cool.…
Added 4 mins ago
Principal Marketer Specialist
Medtronic
Mounds View, MN
Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work…
Added 4 mins ago
Senior Reliability Engineer
Medtronic
Mounds View, MN
Conduct or support evaluation of finished product systems, including requirements, design, development, documentation, integration, test, verification, and validation
Added 4 mins ago
Sr Principal Electrical Engineer
Medtronic
Mounds View, MN
…part of a high-performing team that is revolutionizing the design and development of medical devices. In this role, you will leverage both your technical breadth and business acumen to…
Added 4 mins ago
VM
Automation Engineering Intern | Summer 2027
Van Meter Inc.
Cottage Grove, MN
- $18 USD / hour
If you're looking to gain hands-on experience in industrial automation engineering, solution design, and system implementation, this internship is for you. As an Automation Engineering…
Added 4 mins ago
Certifed Nursing Assistant
Sheridan Memorial Hospital
Sheridan, WY
…adventure and community charm. Our hospital combines cutting-edge technology with a collaborative, innovative culture. Join a team that values your skills, fosters growth, and empowers you…
Added 4 mins ago
Technology Consulting - Enterprise Data & Analytics & AI Managing Director
Protiviti Inc.
United States
The Technology Consulting practice is seeking a Managing Director to join our growing team focused within the Energy and Utilities sector.
Added 5 mins ago
E
Enterprise Solution Architecture Analyst Co-Op
Entegris
Chaska, MN
- $20 to $30 USD / hour
Support the design, deployment and effectiveness of architecture processes including architecture planning and development (capabilities planning), application & technology portfolio…
Added 5 mins ago
Staff Plastics Engineer
Danaher Corporation
Chaska, MN
The Staff Plastics Engineer is responsible for providing technical leadership in the development, commercialization, and lifecycle management of injection molded plastic components,…
Added 5 mins ago
Software Engineer (Workday Integration Engineer)
Travelers Insurance Company
St. Paul, MN
…more than join a team, it's a chance to show what great HR technology delivery looks like at scale. As a member of the HR Tech team, you'll deliver value to our HR business partners, work…
Added 5 mins ago
Director of Operations
SCR
Saint Cloud, MN
…refrigeration, HVAC, building automation, and food service design, installation, and maintenance. Serving Minnesota, Wisconsin, North Dakota, South Dakota, Iowa, and beyond, we’ve built a…
Added 5 mins ago
Engineer I
Medtronic
Plymouth, MN
Design, develop, analyze, troubleshoot, and provide technical support throughout research and product development activities
Added 5 mins ago
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Senior R&D Systems Engineer – Electrophysiology
ManpowerGroup
Plymouth, MN
- $50 to $52 USD / hour
Maintain DHF documentation, design controls, and technical development records.

Miratech

Senior Routing Engine Developer (CX Platform)

Remote, United States

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Job details

Experience: 8+ years of software engineering experience, including substantial ownership of architecture and technical delivery for distributed applications.
Posting language: English
Posted: Nov 4, 2026

Original job description

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Routing Engine Developer to design and build the next generation interaction routing platform powering enterprise-scale contact center operation. You will develop the core routing engine responsible for intelligent distribution of voice and digital interactions across agents, queues, skills, channels, and business units in real time. The role includes building highly scalable backend services capable of processing large volumes of routing decisions with strict latency, availability, and resiliency requirements. You will work primarily with Java, Spring Boot, distributed architectures, event-driven systems, and cloud-native technologies, collaborating closely with product, architecture, workforce management, telephony, and CX platform teams.

Responsibilities:

Design and develop enterprise-scale routing engines that distribute voice and digital interactions in real time.
Implement intelligent routing algorithms based on skills, priorities, capacity, availability, and business rules.
Ensure high availability, scalability, resilience, and performance across queues, routing paths, and interaction workloads.
Design and maintain APIs supporting routing configuration, administration, monitoring, and integration requirements.
Optimize systems for high concurrency, fault tolerance, resiliency, and predictable performance.
Integrate routing services with telephony, digital messaging, workforce management, CRM, identity, reporting, and analytics platforms.
Design and develop critical Java and Spring Boot services, APIs, integration components, and reference implementations.
Translate business journeys and operational requirements into solution components, interaction flows, deployment views, and technical roadmaps.
Define non-functional requirements for availability, performance, concurrency, security, privacy, observability, disaster recovery, and supportability.
Review designs and code, identify technical risks, challenge assumptions, and drive pragmatic decisions that balance quality, time, and cost.
Establish engineering standards, reusable patterns, quality gates, documentation expectations, and technology adoption guidance.
Collaborate with CX domain experts to translate operational requirements into routing capabilities.

Qualifications

8+ years of software engineering experience, including substantial ownership of architecture and technical delivery for distributed applications.
Expert-level hands-on experience with Java, Spring Boot, implementing distributed systems and microservices architectures, REST APIs, persistence, security, testing, and performance engineering.
Experience developing routing logic for contact center, communications, or customer engagement platforms.
Knowledge of ACD concepts, agent states, queue management, skill-based routing, priority routing, proficiency routing, and workload balancing.
Experience building high-throughput, low-latency transaction processing systems.Deep understanding of API-first design, event-driven architecture, messaging, distributed systems, and cloud-native engineering.
Experience with PostgreSQL or comparable relational databases, data modeling, integration data flows, and transactional design.
Hands-on experience with contact center or CX platforms and the operational concepts behind customer routing and engagement.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to Have

Experience with real-time communications platforms such as FreeSWITCH or Kamailio.
Knowledge of optimization algorithms, decision engines, or scheduling systems.
Experience with Genesys, NICE, Five9, Amazon Connect, Cisco, Avaya, or comparable contact center platforms.
Exposure to WFM processes and integrations involving forecasting, schedules, adherence, etc.
Familiarity with Kafka or RabbitMQ, Kubernetes, Jenkins, observability platforms, API gateways, and security architecture.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program.
Work From Anywhere Culture: make the most of the flexibility that comes with remote work.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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