Jobs in the United States

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Added 1 min ago
BV
Java Technical Lead
Bright Vision Technologies
Fremont, CA
- $115,000 to $165,000 USD / year
Bright Vision Technologies is seeking a Java Technical Lead to design, develop, test, and support enterprise software applications and services using the technology stack relevant to the…
Added 2 mins ago
Senior QA Lead (Player-Coach)
Handtevy-Pediatric Emergency Standards
Davie, FL
Solid API testing experience with REST services.
Added 4 mins ago
Construction Materials Engineering Intern
Terracon
Woodway, TX · Waco, TX
…than 8,000 curious minds focused on solving engineering and technical challenges from more than 200 locations nationwide. Since 1965, Terracon has evolved into a successful multi-discipline…
Added 6 mins ago
DevOps Engineer -Remote (DC, MD, VA- Locals only)
Swingtech
Remote, United States
· Lead vulnerability remediation efforts, manage patch coordination, apply configuration updates, and develop/maintain technical documentation
Added 9 mins ago
CG
Sales Operations Senior Manager
Cabinetworks Group, Inc.
MI
- $135,000 to $165,000 USD / year
The role directly manages the Account Services Supervisor and CCAS and Supporting Systems Manager, with accountability for customer account administration, telephony, and supporting…
Added 9 mins ago
Principal Engineer – Java, Python & Data Platforms
B10 Wells Fargo Bank, N. A.
CHARLOTTE, NC
Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we’re a global trailblazer committed to driving innovation, empowering communities, and…
Added 12 mins ago
A
Controls Technician
Actalent
Oldsmar, FL
- $83,200 to $95,680 USD / year
…ensuring optimal machine performance, providing high-quality technical support, and maintaining strong customer relationships through on-site service and expertise in PLC-based control…
Added 13 mins ago
A
Electrical Engineer II
Actalent
Cary, NC
- $115,000 to $130,000 USD / year
Interface directly with customers on technical topics, project status, and issue resolution.
Added 13 mins ago
A
Systems Engineer
Actalent
Bridgeton, MO
- $52 to $55 USD / hour
Execute system-level testing independently and lead small teams through test execution, data collection, and reporting.
Added 19 mins ago
FG
ADAS Feature Verification & Validation Engineer
Ford Global
Dearborn, MI
- $92,315.52 to $184,350.96 USD / year
…executables required to implement the features on each program. Lead all validation required to deliver the CEA and LSBLS features, which includes trackside in vehicle testing & validation…
Added 19 mins ago
IT Lab Computing Support Specialist
Orion Innovation
Olympia, WA
The GMP Lab Computing Services (LCS) Engineer is a technical role responsible for the reliable, compliant, and lifecycle management of laboratory computing systems and associated…
Added 21 mins ago
Substation Services Technician - (Remote / Travel)
NovaSource Power
Houston, TX · Chandler, AZ
The Substation Services Technician performs specialized testing, diagnostics, maintenance, installation, and commissioning support on medium- and high-voltage electrical equipment…
Added 23 mins ago
IT Project Manager - Salesforce
FARMER MAC
Washington, DC
Project leadership: Lead complex, cross-functional technology projects through the full project lifecycle, including initiation, planning, execution, monitoring, testing, go-live, and…
Added 27 mins ago
10078 IT Solution Architect Principal II
PSEG
Newark, NJ
…solutions for electric and gas utilities. This role provides technical and functional leadership across SAP and non-SAP applications, with deep expertise in SAP FI-CA configuration and…
Added 31 mins ago
Systems Manager
CHARLESTON SOUTHERN UNIVERSITY
NORTH CHARLESTON, SC
Ability to lead, supervise, mentor, and develop technical personnel while promoting accountability and collaboration.
Added 33 mins ago
Systems Test Engineer
McLean, VA
Lead major technical assignments and supervise teams.
Added 34 mins ago
Senior Lab Technical Specialist / Generalist
Emory Healthcare
Atlanta, GA
…providing high quality, cost-effective, innovative laboratory services which enhance patient health. We're seeking a certified Senior Lab Technical Scientist with a Core Lab…
Added 37 mins ago
Corporate Quality Manager - Paper Mills
Green Bay Packaging
Green Bay, WI
Reporting to the Sr. Director of Quality & Technical Services, the Corporate Quality Manager – Paper Mills leads quality and technical alignment across the containerboard mills and…
Added 37 mins ago
Sr Mechanical Design Engineer Solidworks
Actalent
Mukilteo, WA
As a Senior Design Engineer, you will lead the mechanical design and development of aerospace structures, mechanisms, and systems from initial concept through detailed design, validation,…
Added 38 mins ago
Mechanical Engineer (Hybrid)
Actalent
Everett, WA
Lead resolution of technical problems, achieving consensus from cross-functional teams.
Added 38 mins ago
SUPERVISORY GENERAL ENGINEER
U.S. Pacific Fleet, Commander in Chief
Everett, WA
Added 38 mins ago
Electronics Engineer
Bonneville Power Administration
Vancouver, WA
Summary This position is located with Bonneville Power Administration, in PSC Technical Services organization (JTT), Controls & Communications (JT), of Chief Information Office (J). A…
Added 38 mins ago
Electronics Engineer
Bonneville Power Administration
Vancouver, WA
Summary This position is located with Bonneville Power Administration, in PSC Technical Services organization (JTT), Controls & Communications (JT), of Chief Information Office (J). A…
Added 38 mins ago
Sr. Embedded Software Engineer, Leo Autopilot
Amazon
Redmond, WA
Lead technical roadmap definition efforts and decide which features and performance improvements to build.
Added 38 mins ago
MRI Technologist-Per Diem-Day-Capitol Hill
Kaiser Permanente
Seattle, WA
Diagnostic Testing: Performs quality images through clinical protocols and positions patients to best demonstrate anatomic area of interest, respecting comfort and ability. Demonstrates…

Miratech

Senior Routing Engine Developer (CX Platform)

Remote, United States

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Job details

Experience: 8+ years of software engineering experience, including substantial ownership of architecture and technical delivery for distributed applications.
Posting language: English
Posted: Nov 4, 2026

Original job description

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Routing Engine Developer to design and build the next generation interaction routing platform powering enterprise-scale contact center operation. You will develop the core routing engine responsible for intelligent distribution of voice and digital interactions across agents, queues, skills, channels, and business units in real time. The role includes building highly scalable backend services capable of processing large volumes of routing decisions with strict latency, availability, and resiliency requirements. You will work primarily with Java, Spring Boot, distributed architectures, event-driven systems, and cloud-native technologies, collaborating closely with product, architecture, workforce management, telephony, and CX platform teams.

Responsibilities:

Design and develop enterprise-scale routing engines that distribute voice and digital interactions in real time.
Implement intelligent routing algorithms based on skills, priorities, capacity, availability, and business rules.
Ensure high availability, scalability, resilience, and performance across queues, routing paths, and interaction workloads.
Design and maintain APIs supporting routing configuration, administration, monitoring, and integration requirements.
Optimize systems for high concurrency, fault tolerance, resiliency, and predictable performance.
Integrate routing services with telephony, digital messaging, workforce management, CRM, identity, reporting, and analytics platforms.
Design and develop critical Java and Spring Boot services, APIs, integration components, and reference implementations.
Translate business journeys and operational requirements into solution components, interaction flows, deployment views, and technical roadmaps.
Define non-functional requirements for availability, performance, concurrency, security, privacy, observability, disaster recovery, and supportability.
Review designs and code, identify technical risks, challenge assumptions, and drive pragmatic decisions that balance quality, time, and cost.
Establish engineering standards, reusable patterns, quality gates, documentation expectations, and technology adoption guidance.
Collaborate with CX domain experts to translate operational requirements into routing capabilities.

Qualifications

8+ years of software engineering experience, including substantial ownership of architecture and technical delivery for distributed applications.
Expert-level hands-on experience with Java, Spring Boot, implementing distributed systems and microservices architectures, REST APIs, persistence, security, testing, and performance engineering.
Experience developing routing logic for contact center, communications, or customer engagement platforms.
Knowledge of ACD concepts, agent states, queue management, skill-based routing, priority routing, proficiency routing, and workload balancing.
Experience building high-throughput, low-latency transaction processing systems.Deep understanding of API-first design, event-driven architecture, messaging, distributed systems, and cloud-native engineering.
Experience with PostgreSQL or comparable relational databases, data modeling, integration data flows, and transactional design.
Hands-on experience with contact center or CX platforms and the operational concepts behind customer routing and engagement.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to Have

Experience with real-time communications platforms such as FreeSWITCH or Kamailio.
Knowledge of optimization algorithms, decision engines, or scheduling systems.
Experience with Genesys, NICE, Five9, Amazon Connect, Cisco, Avaya, or comparable contact center platforms.
Exposure to WFM processes and integrations involving forecasting, schedules, adherence, etc.
Familiarity with Kafka or RabbitMQ, Kubernetes, Jenkins, observability platforms, API gateways, and security architecture.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program.
Work From Anywhere Culture: make the most of the flexibility that comes with remote work.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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