Jobs in the United States

25+ jobs

Save this search

Added 2 mins ago
Senior Manager, Fleet Maintenance
DFW International Airport
DFW Airport, TX
This role is a people leader role which requires a consistent physical on-site presence to effectively coach teams, build the culture, and ensure strong cross-functional alignment. Physical…
Added 3 mins ago
A
Intern-Field
Actalent
Jacksonville, FL
- $19.23 USD / hour
Launch your career with Actalent through our dynamic internship program designed to cultivate the next generation of sales professionals for our teams across the United States & Canada.…
Added 3 mins ago
A
Intern-Field
Actalent
Atlanta, GA
- $19.23 USD / hour
Launch your career with Actalent through our dynamic internship program designed to cultivate the next generation of sales professionals for our teams across the United States & Canada.…
Added 3 mins ago
A
Intern-Field
Actalent
Hoover, AL
- $19.23 USD / hour
Launch your career with Actalent through our dynamic internship program designed to cultivate the next generation of sales professionals for our teams across the United States & Canada.…
Added 3 mins ago
A
Intern-Field
Actalent
Huntsville, AL
- $19.23 USD / hour
Launch your career with Actalent through our dynamic internship program designed to cultivate the next generation of sales professionals for our teams across the United States & Canada.…
Added 3 mins ago
A
Intern-Field
Actalent
Troy, MI
- $19.23 USD / hour
Launch your career with Actalent through our dynamic internship program designed to cultivate the next generation of sales professionals for our teams across the United States & Canada.…
Added 3 mins ago
Service Sales Manager
SBF Search, LLC
Salt Lake City, UT
…relationships. This leadership role is responsible for developing sales talent, implementing effective sales strategies, increasing maintenance agreement sales, and improving customer…
Added 4 mins ago
Regional Director - Northeast
Bosch-HomeComfort
Hainesport, NJ
…parts, supplies, and accessory sales targets through contractor development, account penetration, and market growth…
Added 7 mins ago
Manager Procurement - Supply Assurance & Control Tower
Mossville, IL
…constraints, and control tower execution. You will serve as a leader for control tower experts, bringing together Procurement, Supply Chain, Manufacturing, Engineering, suppliers, and other…
Added 9 mins ago
P
Sous Chef
projects/helpful-passage-853/companies/30ad1728-df4c-4814-8980-df0542fd3503
East Hampton, NY
- $70,000 to $88,000 USD / year
…overall success of the restaurant. We're looking for a hands-on leader who takes pride in precision, execution, and creating an environment where talented culinary professionals can grow.…
Added 9 mins ago
Senior Manager, Power Electronics Controls and Software
Redwood Materials
San Francisco, CA
…Controls, you will serve as the technical anchor and organizational leader for the team building the digital intelligence behind our next-generation Battery Energy Storage Systems (BESS)…
Added 10 mins ago
Assistant Professor, Education - IFO (AA28006)
Minnesota State University, Mankato
United States
…preparation and study, in contributing to student growth and development, and in providing service to the university and community (See Article 22 and Appendix G of the IFO Master…
Added 11 mins ago
Early Careers New Grad - Sales/Account Associate (Tulsa, Albuquerque)
HCSC
Tulsa, OK
This role participates in a 12-month Sales/Account Associate Development Program within Commercial Markets. The program builds a foundation in health insurance sales, account management,…
Added 12 mins ago
Medical Director - Utilization Management/Care Management, Select Health
Intermountain Health
Oklahoma City, OK
Policy & Process Development: Participatein the creation, revision and enforcement ofUM/CM policies, procedures, and protocols to meetregulatory and other accreditation requirements.
Added 12 mins ago
Buyer I or II
Intermountain Health
Oklahoma City, OK
Negotiation - Learns negotiation tactics and identifies successful negotiation examples. Further development required.
Added 12 mins ago
Product Manager - Technical
Intermountain Health
Oklahoma City, OK
The Technical Product Manager is responsible for driving the development and management of technology-driven products and solutions that support our health plan operations. Collaborates…
Added 12 mins ago
Clinical Pharmacist Investigational Drug Services
Intermountain Health
Oklahoma City, OK
Supports the development of policies, standard operating procedures, clinical trial protocols, and other related materials necessary for clinical trial implementation.
Added 12 mins ago
Director Supply Chain Business Operations
Intermountain Health
Oklahoma City, OK
Ensures the development, implementation, and maintenance of project plans and other guiding documentation such as the configuration management plan, risk management plan, change control…
Added 12 mins ago
Clinical Informatics Analyst
Intermountain Health
Oklahoma City, OK
…workflow and system analysis and functional design for software development / configuration activities associated with clinical applications. Caregivers in this role are also responsible…
Added 12 mins ago
BC
Manager, Talent Acquisition
Beacon Communities LLC
Boston, MA
- $120,000 to $125,000 USD / year
Beacon Communities is seeking a collaborative, results-oriented Talent Acquisition leader to strengthen recruiting partnerships and help attract the talent needed to support our continued…
Added 13 mins ago
Software Engineering Intern (Year-Round)
BorgWarner Transmission Products LLC
Auburn Hills, MI
BorgWarner is a global product leader in delivering innovative and sustainable mobility solutions for the vehicle market. We are a company of innovators and independent thinkers that brings…
Added 14 mins ago
NE
Building Code Inspector (MEP) - Full or Part-time
Nova Engineering and Environmental LLC
Lehigh Acres, FL
- Part-time
…NOVA will continue to expand its reach and reputation as a leader in the testing, inspection, and consulting fields with a strong legacy of quality and integrity by promoting our best…
Added 14 mins ago
General Manager
Wawa Inc. (210515330)
Indianapolis, IN
As the General Manager (GM), you’re the ultimate leader of the store - setting the vision, driving results, and inspiring your team, every day. You’ll take ownership of everything from…
Added 14 mins ago
2026 Management & Sales Training Program - Fort Wayne
Sherwin-Williams
Fort Wayne, IN
During the program, you will collaborate with store management to oversee a million-dollar business, providing leadership and insight into the development and strategy of that store.…
Added 15 mins ago
Manager | Talent Acquisition
Poly-Wood LLC
SYRACUSE, IN
Reporting to the Director of Talent, this manager will provide thoughtful oversight for a strong team. You will understand each person's strengths, align work and development opportunities,…

Miratech

Senior Routing Engine Developer (CX Platform)

Remote, United States

Apply About employer

Applications open in a new tab.

Job details

Experience: 8+ years of software engineering experience, including substantial ownership of architecture and technical delivery for distributed applications.
Posting language: English
Posted: Nov 4, 2026

Original job description

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Routing Engine Developer to design and build the next generation interaction routing platform powering enterprise-scale contact center operation. You will develop the core routing engine responsible for intelligent distribution of voice and digital interactions across agents, queues, skills, channels, and business units in real time. The role includes building highly scalable backend services capable of processing large volumes of routing decisions with strict latency, availability, and resiliency requirements. You will work primarily with Java, Spring Boot, distributed architectures, event-driven systems, and cloud-native technologies, collaborating closely with product, architecture, workforce management, telephony, and CX platform teams.

Responsibilities:

Design and develop enterprise-scale routing engines that distribute voice and digital interactions in real time.
Implement intelligent routing algorithms based on skills, priorities, capacity, availability, and business rules.
Ensure high availability, scalability, resilience, and performance across queues, routing paths, and interaction workloads.
Design and maintain APIs supporting routing configuration, administration, monitoring, and integration requirements.
Optimize systems for high concurrency, fault tolerance, resiliency, and predictable performance.
Integrate routing services with telephony, digital messaging, workforce management, CRM, identity, reporting, and analytics platforms.
Design and develop critical Java and Spring Boot services, APIs, integration components, and reference implementations.
Translate business journeys and operational requirements into solution components, interaction flows, deployment views, and technical roadmaps.
Define non-functional requirements for availability, performance, concurrency, security, privacy, observability, disaster recovery, and supportability.
Review designs and code, identify technical risks, challenge assumptions, and drive pragmatic decisions that balance quality, time, and cost.
Establish engineering standards, reusable patterns, quality gates, documentation expectations, and technology adoption guidance.
Collaborate with CX domain experts to translate operational requirements into routing capabilities.

Qualifications

8+ years of software engineering experience, including substantial ownership of architecture and technical delivery for distributed applications.
Expert-level hands-on experience with Java, Spring Boot, implementing distributed systems and microservices architectures, REST APIs, persistence, security, testing, and performance engineering.
Experience developing routing logic for contact center, communications, or customer engagement platforms.
Knowledge of ACD concepts, agent states, queue management, skill-based routing, priority routing, proficiency routing, and workload balancing.
Experience building high-throughput, low-latency transaction processing systems.Deep understanding of API-first design, event-driven architecture, messaging, distributed systems, and cloud-native engineering.
Experience with PostgreSQL or comparable relational databases, data modeling, integration data flows, and transactional design.
Hands-on experience with contact center or CX platforms and the operational concepts behind customer routing and engagement.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to Have

Experience with real-time communications platforms such as FreeSWITCH or Kamailio.
Knowledge of optimization algorithms, decision engines, or scheduling systems.
Experience with Genesys, NICE, Five9, Amazon Connect, Cisco, Avaya, or comparable contact center platforms.
Exposure to WFM processes and integrations involving forecasting, schedules, adherence, etc.
Familiarity with Kafka or RabbitMQ, Kubernetes, Jenkins, observability platforms, API gateways, and security architecture.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program.
Work From Anywhere Culture: make the most of the flexibility that comes with remote work.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

Apply About employer

Report this job