Jobs in the United States

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Added 1 min ago
Sr DAS Support Engineer - Contract
Black Box
United States
Lead technical coordination with OEMs and carriers for advanced troubleshooting, equipment replacement, software defects, and service-impacting issues.
Added 2 mins ago
Senior Internal Auditor
Associa
Richardson, TX
…five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought…
Added 2 mins ago
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Lead Specimen Processor
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Fountain Valley, CA
- $26.11 USD / hour
The Lead Specimen Processor is responsible for receiving and preparing samples for laboratory analyses and tests. They assist the department Supervisor/Assistant Supervisor with leading the…
Added 4 mins ago
Lead Full-Stack Developer
LMI
United States
Lead technical planning, software architecture decisions, code reviews, automated testing, integration testing, defect resolution, and release readiness for assigned development work.
Added 4 mins ago
Lead Work Planning Coord Outages - 90361657 - Philadelphia
Amtrak
Philadelphia, PA
The Lead Work Planning Coordinator supports track usage and workforce planning across Amtrak’s Northeast Corridor (NEC) portfolio. This position is part of Amtrak’s Implementation, Planning…
Added 4 mins ago
Staff Cyber Security Engineer
St. Jude Medical, Cardiology Division, I
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Lead and perform product manufacturing cybersecurity-related activities ranging from incident response to vulnerability assessments to mitigation implementation.
Added 4 mins ago
Senior Technologist, Sensory
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Orrville, OH
· Provides technical support for sensory software to include software testing and upgrades
Added 6 mins ago
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Commissioning Project Manager.
Actalent
Dallas, TX
- $65 to $69 USD / hour
Lead and oversee commissioning projects for a large, complex facility, focusing on mechanical, electrical, and plumbing (MEP) systems and commissioning activities throughout all project…
Added 6 mins ago
Data Engineer (Louisiana)
Louisiana Health Service & Indemnity Company
Baton Rouge, LA
…upon the direction determined by the agile team’s technical lead and in association with the Lead Data Engineers, Principal Data Engineers, and functional…
Added 6 mins ago
Quality Engineer
GWT
Avondale, LA
…compliance, optimize processes, and enhance product reliability. Lead the company’s reporting on KPIs and quality metrics to enable a lean and high quality manufacturing…
Added 6 mins ago
Technical Engineer - Embedded Systems
Doosan Corp
Fargo, ND
…selecting, defining/creating, and communicating system and software architectures needed for product…
Added 6 mins ago
UG
Lead AI/ML Platform Engineer - Remote
UnitedHealth Group
Eden Prairie, MN
- $145,500 to $249,500 USD / year
…commitments and committed audit-related deliverables. As a Lead AI/ML Engineer, you will help design and build this end-to-end AI lifecycle governance platform. You will establish technical…
Added 8 mins ago
Manager, Customer Success Manager (PubSec)
GitLab
Remote, United States
…of the Fortune 100* trust GitLab to ship better, more secure software…
Added 8 mins ago
Director of Embedded Software Engineering
HEICO
Camarillo, CA
We are seeking an experienced Director to lead the embedded software and digital logic engineering team.
Added 8 mins ago
Controls Service Technician III
DynaTen Corporation
Fort Worth, TX
Assist with system upgrades including firmware, software, workstation updates, and controller replacements.
Added 8 mins ago
Project Manager
Skywire Holdings Inc
Remote, United States
Oversee installation, testing, and commissioning of low voltage systems (structured cabling, fiber optics) and network hardware (routers, switches, access points).
Added 8 mins ago
Principal Trainer
Shriners Hospitals for Children
Remote, United States
Trains Super Users who will support end-users in classroom trainings and on-site and lead training efforts stemming from software upgrades and updates.
Added 8 mins ago
EMS Lead Instructor - Southeast Wisconsin
Superior Ambulance Service
Oak Creek, WI
…study, medical equipment used inthe classroom setting, and software products used in the…
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Software Development Manager
Amazon Kuiper Manufacturing Enterprises LLC
Austin, TX
As part of our software engineering team, you will lead a team of embedded software developers, and design software for Leo Customer Terminal platforms in R&D and commercial operation. You…
Added 9 mins ago
Manager, Regional Transmission Services *** $15,000 Signing Bonus + Relocation Assistance ***
Dairyland Power Cooperative
La Crosse, WI
Lead EHV transmission project subject matter experts across planning, engineering, scheduling, environmental compliance and construction.
Added 9 mins ago
EC
Lead Power Systems Controls Engineer
Eaton Corporation
Menomonee Falls, WI · Appleton, WI
- $97,000 to $143,000 USD / year
Join Eaton's Electrical Engineering Services & Systems (EESS) team and lead the development, testing, and implementation of power systems control solutions for our customers using PLC’s,…
Added 9 mins ago
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Principal Site Reliability Automation Developer - US REMOTE
Oracle
Madison, WI
- $102,300 to $209,500 USD / year
Lead reliability engineering efforts for large-scale cloud-native healthcare platforms
Added 9 mins ago
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Software Development Manager
Oracle
Madison, WI
- $112,800 to $264,100 USD / year
We are looking for a hands-on engineering manager to lead the Authorization team within IAM. This team is responsible for designing, building, and operating critical authorization services…
Added 9 mins ago
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Senior Platform Software Engineer - OCI
Oracle
Madison, WI
- $92,500 to $209,500 USD / year
Lead code reviews, mentor peers, and promote engineering best practices, secure coding standards, comprehensive testing, and high-quality technical documentation.
Added 9 mins ago
Senior Application Analyst -SAP Development
Abbott
Madison, WI
Our molecular division delivers best-in-class innovative testing solutions for people around the world to provide answers to life’s critical health decisions. We help people live full and…

Miratech

Senior Routing Engine Developer (CX Platform)

Remote, United States

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Job details

Experience: 8+ years of software engineering experience, including substantial ownership of architecture and technical delivery for distributed applications.
Posting language: English
Posted: Nov 4, 2026

Original job description

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Routing Engine Developer to design and build the next generation interaction routing platform powering enterprise-scale contact center operation. You will develop the core routing engine responsible for intelligent distribution of voice and digital interactions across agents, queues, skills, channels, and business units in real time. The role includes building highly scalable backend services capable of processing large volumes of routing decisions with strict latency, availability, and resiliency requirements. You will work primarily with Java, Spring Boot, distributed architectures, event-driven systems, and cloud-native technologies, collaborating closely with product, architecture, workforce management, telephony, and CX platform teams.

Responsibilities:

Design and develop enterprise-scale routing engines that distribute voice and digital interactions in real time.
Implement intelligent routing algorithms based on skills, priorities, capacity, availability, and business rules.
Ensure high availability, scalability, resilience, and performance across queues, routing paths, and interaction workloads.
Design and maintain APIs supporting routing configuration, administration, monitoring, and integration requirements.
Optimize systems for high concurrency, fault tolerance, resiliency, and predictable performance.
Integrate routing services with telephony, digital messaging, workforce management, CRM, identity, reporting, and analytics platforms.
Design and develop critical Java and Spring Boot services, APIs, integration components, and reference implementations.
Translate business journeys and operational requirements into solution components, interaction flows, deployment views, and technical roadmaps.
Define non-functional requirements for availability, performance, concurrency, security, privacy, observability, disaster recovery, and supportability.
Review designs and code, identify technical risks, challenge assumptions, and drive pragmatic decisions that balance quality, time, and cost.
Establish engineering standards, reusable patterns, quality gates, documentation expectations, and technology adoption guidance.
Collaborate with CX domain experts to translate operational requirements into routing capabilities.

Qualifications

8+ years of software engineering experience, including substantial ownership of architecture and technical delivery for distributed applications.
Expert-level hands-on experience with Java, Spring Boot, implementing distributed systems and microservices architectures, REST APIs, persistence, security, testing, and performance engineering.
Experience developing routing logic for contact center, communications, or customer engagement platforms.
Knowledge of ACD concepts, agent states, queue management, skill-based routing, priority routing, proficiency routing, and workload balancing.
Experience building high-throughput, low-latency transaction processing systems.Deep understanding of API-first design, event-driven architecture, messaging, distributed systems, and cloud-native engineering.
Experience with PostgreSQL or comparable relational databases, data modeling, integration data flows, and transactional design.
Hands-on experience with contact center or CX platforms and the operational concepts behind customer routing and engagement.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to Have

Experience with real-time communications platforms such as FreeSWITCH or Kamailio.
Knowledge of optimization algorithms, decision engines, or scheduling systems.
Experience with Genesys, NICE, Five9, Amazon Connect, Cisco, Avaya, or comparable contact center platforms.
Exposure to WFM processes and integrations involving forecasting, schedules, adherence, etc.
Familiarity with Kafka or RabbitMQ, Kubernetes, Jenkins, observability platforms, API gateways, and security architecture.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program.
Work From Anywhere Culture: make the most of the flexibility that comes with remote work.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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