Jobs in the United States

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Added 2 mins ago
Technical SME
Essintial Enterprise Solutions
Remote, United States
· Demonstrated SME performance on Comcast project scopes, including remote troubleshooting, closeout validation, and technician coaching.
Added 5 mins ago
Preconstruction Manager, Collaborative Project Delivery
SUNSHINE ENTERPRISE USA LLC
Sugar Land, TX
Lead coordination between engineering and estimating teams during the design phase
Added 7 mins ago
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Senior Network Administrator
Kforce
Westlake, TX
- $125,000 to $140,000 USD / year
We are seeking an experienced Senior Network Administrator to design, optimize, secure, and support enterprise network infrastructure across on-premises and cloud environments. This role…
Added 13 mins ago
Biostatistician- The Child Health Research Center
The Pennsylvania State University
United States
…while directly mentoring developing researchers and driving project execution from initial study design through final publication, including data…
Added 17 mins ago
Civil Engineering Intern
Kimley-Horn
Tallahassee, FL
Kimley-Horn is looking for Engineering students to join our Tallahassee, Florida (FL) office! This is not a remote position.
Added 20 mins ago
Director, AP Engineering
College Board
Remote, United States
Partner with the Senior Director, Instructional Design and Director, Project Management to manage the AP Engineering Advisory Committee including industry practitioners, college faculty,…
Added 29 mins ago
EG
Senior Financial Analyst
Egis Group
Remote, United States
- $130,000 to $160,000 USD / year
At Egis, every project is an opportunity to create lasting impact. We collaborate with public and private clients to design and deliver innovative transportation, aviation, rail, transit,…
Added 33 mins ago
Protection And Control Engineer
Actalent
Pittsburgh, PA
…technical expertise in protection and control systems, electrical design, and project execution. This role applies industry standards and client guidelines to develop complete engineering…
Added 36 mins ago
Mechanical Engineer level 3/4
CORP-Corporate Office
United States
Northrop Grumman Mission Systems is a trusted provider of mission-enabling solutions for global security. Our Engineering and Sciences (E&S) organization pushes the boundaries of…
Added 36 mins ago
IT Specialist III
CDI Engineering Services
Beaumont, TX
Tata Consulting Engineers USA, LLC, (TCE), is a multi-disciplinary engineering organization offering a full range of integrated engineering design, project support, procurement and…
Added 47 mins ago
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Senior Customer Engineer
Syensqo
Anaheim, CA
- $112,000 to $159,600 USD / year
Field Technical Service Engineers provide the core engineering competency and execution within the department and serve as the front-end technical interface with customers across existing…
Added 47 mins ago
Power Electronics Engineer I - Onsite
RTX Corporation
el segundo, CA
We are seeking an enthusiastic Power Electronics Engineer (P1) to join our multidisciplinary engineering team supporting advanced aerospace and defense programs. The P1 engineer will assist…
Added 47 mins ago
M
Conversational AI UX Designer
ManpowerGroup
Menlo Park, CA
- $70 to $82 USD / hour
…team. As a UX Designer III, you will be part of the Product Design & Applied AI team supporting Global People Operations functions. The ideal candidate will have hands-on conversational AI…
Added 47 mins ago
Junior Electrical Engineer - Federal
Jacobs
Irvine, CA
Jacobs is a leading design firm in the Government, Commercial, Healthcare, Data Center and University sectors. We provide award winning engineering and architectural services in all phases…
Added 47 mins ago
Senior Electrical Engineer - Federal
Jacobs
Irvine, CA
Jacobs is a leading design firm in the Government, Commercial, Healthcare, Data Center and University sectors. We provide award winning engineering and architectural services in all phases…
Added 47 mins ago
Electrical Engineer - Federal
Jacobs
Irvine, CA
Jacobs is a leading design firm in the Government, Commercial, Healthcare, Data Center and University sectors. We provide award winning engineering and architectural services in all phases…
Added 47 mins ago
Systems Test Engineer 4
Northrop Grumman
Sunnyvale, CA
Northrop Grumman Mission Systems is a trusted provider of mission-enabling solutions for global security. Our Engineering and Sciences (E&S) organization pushes the boundaries of…
Added 48 mins ago
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Senior Systems Engineer - Federal
Nutanix
San Francisco, CA
- $207,000 to $311,000 USD / year
Our Systems Engineering & Solution Sales organization is made up of 800+ customer-focused technical sales professionals who are responsible for identifying and matching technology…
Added 48 mins ago
C
Lead Agile Data Platform Coach
Cognizant
San Francisco, CA
- $81,000 to $135,000 USD / year
Partner with data engineering teams leveraging Snowflake and PySpark to design and deliver scalable data pipelines that enable accurate forecasting demand management and operational…
Added 48 mins ago
Software Engineer/Principal Software Engineer – Data Analyst
Northrop Grumman
San Diego, CA · Palmdale, CA
Develop, integrate, and maintain an enterprise level toolset in support of cross-discipline engineering teams.
Added 48 mins ago
System Life Cycle Design & Integration- Fellow 2
Northrop Grumman
El Segundo, CA · San Diego, CA
…our team of qualified, diverse individuals within our Systems Engineering Center of Technical Excellence (CoTE) organization. This role can be located in San Diego, CA, El Segundo, CA or…
Added 48 mins ago
Lead Project Manager, Professional Services
BD (Becton, Dickinson and Company)
San Diego, CA
…feat. It takes the imagination and passion of all of us - from design and engineering to the manufacturing and marketing of our billions of MedTech products per year - to look at the…
Added 48 mins ago
Senior Epic Optime Analyst - Remote
Cedars-Sinai
Los Angeles, CA
Performs sophisticated level design, build and implementation assignments/projects.
Added 48 mins ago
Engineering Program Manager – Semiconductor & Memory Test Solutions
SanDisk
Milpitas, CA
…role will drive cross-functional programs spanning ASIC/SoC design, DFT, product engineering, silicon validation, test engineering, manufacturing, quality, and operations to deliver…
Added 51 mins ago
Portfolio Operations Leader, Senior Manager
Booz Allen Hamilton_United States
McLean, VA
Ability to design, build, and operationalize AI-enabled workflow automation or agentic systems, including leading engineering and deployment work rather than only selecting vendors or…

Miratech

Senior Routing Engine Developer (CX Platform)

Remote, United States

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Job details

Experience: 8+ years of software engineering experience, including substantial ownership of architecture and technical delivery for distributed applications.
Posting language: English
Posted: Nov 4, 2026

Original job description

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Routing Engine Developer to design and build the next generation interaction routing platform powering enterprise-scale contact center operation. You will develop the core routing engine responsible for intelligent distribution of voice and digital interactions across agents, queues, skills, channels, and business units in real time. The role includes building highly scalable backend services capable of processing large volumes of routing decisions with strict latency, availability, and resiliency requirements. You will work primarily with Java, Spring Boot, distributed architectures, event-driven systems, and cloud-native technologies, collaborating closely with product, architecture, workforce management, telephony, and CX platform teams.

Responsibilities:

Design and develop enterprise-scale routing engines that distribute voice and digital interactions in real time.
Implement intelligent routing algorithms based on skills, priorities, capacity, availability, and business rules.
Ensure high availability, scalability, resilience, and performance across queues, routing paths, and interaction workloads.
Design and maintain APIs supporting routing configuration, administration, monitoring, and integration requirements.
Optimize systems for high concurrency, fault tolerance, resiliency, and predictable performance.
Integrate routing services with telephony, digital messaging, workforce management, CRM, identity, reporting, and analytics platforms.
Design and develop critical Java and Spring Boot services, APIs, integration components, and reference implementations.
Translate business journeys and operational requirements into solution components, interaction flows, deployment views, and technical roadmaps.
Define non-functional requirements for availability, performance, concurrency, security, privacy, observability, disaster recovery, and supportability.
Review designs and code, identify technical risks, challenge assumptions, and drive pragmatic decisions that balance quality, time, and cost.
Establish engineering standards, reusable patterns, quality gates, documentation expectations, and technology adoption guidance.
Collaborate with CX domain experts to translate operational requirements into routing capabilities.

Qualifications

8+ years of software engineering experience, including substantial ownership of architecture and technical delivery for distributed applications.
Expert-level hands-on experience with Java, Spring Boot, implementing distributed systems and microservices architectures, REST APIs, persistence, security, testing, and performance engineering.
Experience developing routing logic for contact center, communications, or customer engagement platforms.
Knowledge of ACD concepts, agent states, queue management, skill-based routing, priority routing, proficiency routing, and workload balancing.
Experience building high-throughput, low-latency transaction processing systems.Deep understanding of API-first design, event-driven architecture, messaging, distributed systems, and cloud-native engineering.
Experience with PostgreSQL or comparable relational databases, data modeling, integration data flows, and transactional design.
Hands-on experience with contact center or CX platforms and the operational concepts behind customer routing and engagement.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to Have

Experience with real-time communications platforms such as FreeSWITCH or Kamailio.
Knowledge of optimization algorithms, decision engines, or scheduling systems.
Experience with Genesys, NICE, Five9, Amazon Connect, Cisco, Avaya, or comparable contact center platforms.
Exposure to WFM processes and integrations involving forecasting, schedules, adherence, etc.
Familiarity with Kafka or RabbitMQ, Kubernetes, Jenkins, observability platforms, API gateways, and security architecture.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program.
Work From Anywhere Culture: make the most of the flexibility that comes with remote work.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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