Jobs in the United States

25+ jobs

Save this search

Added 1 min ago
Cloud Engineer
KPMG LLP
McLean, VA · Washington, DC
Bachelor's degree in computer science, engineering, information systems, or a related field, or equivalent four years relevant technical experience
Added 2 mins ago
Construction Materials Engineering Intern
Terracon
Woodway, TX · Waco, TX
Our internship and co op program offer practical exposure to geotechnical, environmental, materials, and facilities engineering, as well as the business functions that support these…
Added 12 mins ago
CT
Reliability Engineering Intern
Carpenter Technology USA
Reading, PA
- $21 to $25 USD / hour
Hi, I’m Jason, looking for a Summer 2027 Reliability Engineering Intern.
Added 12 mins ago
CT
Technical Writing Intern
Carpenter Technology USA
Reading, PA
- $21 to $25 USD / hour
Currently enrolled in a bachelor’s degree program majoring in Engineering
Added 12 mins ago
CT
Process Engineering Intern
Carpenter Technology USA
Reading, PA
- $21 to $25 USD / hour
Hi, I’m Jeff, looking for a Summer 2027 Process Engineering Intern.
Added 17 mins ago
A
2027 Drug Substance Engineering Intern (PhD)
AbbVie
North Chicago, IL
- $58,656 to $103,500 USD / year
Drug Substance Engineering Internship Overview
Added 17 mins ago
A
2027 Formulation Sciences Intern (PhD)
AbbVie
North Chicago, IL
- $58,656 to $103,500 USD / year
2027 Formulation Sciences Internship Overview
Added 20 mins ago
Sr. Power Electronics Electrical Engineer
BorgWarner Noblesville LLC
Auburn Hills, MI
5 years engineering industry experience (including internship)
Added 30 mins ago
Strategy and Operations Intern
Clasp
New York, NY
A business operations internship with product and engineering surface area. You'll sit between ops, product, and engineering.
Added 36 mins ago
Process Engineer
Smurfit Westrock
Longview, WA
Chemical Engineering or related bachelor's degree required.
Added 37 mins ago
Sr. Mgr, Marketing and Communication, Flex Worldwide Strategy
Amazon
Bellevue, WA
Partner and collaborate with stakeholders team across product, engineering, program, business development, PR, legal, public policy, business operations, creative, and other Amazon…
Added 37 mins ago
Software Development Engineer, Open Data Analytics Fundamentals Team
Amazon
Redmond, WA
…Experience with CI/CD pipelines, infrastructure-as-code, or release engineering is a…
Added 37 mins ago
Sr. Embedded Software Engineer, Leo Autopilot
Amazon
Redmond, WA
5+ years of non-internship professional software development experience
Added 37 mins ago
Software Development Engineer - Embedded, UMAC
Amazon
Redmond, WA
Implement Routing and Forwarding, Traffic Engineering, and SDN technologies to deliver the best-in-class broadband network services for our customers.
Added 37 mins ago
Software Development Engineer, Aurora Control Plane
Amazon
Seattle, WA
3+ years of non-internship professional software development experience
Added 37 mins ago
Sr. Product Marketing Manager, NASM Tech & AI Marketing
Amazon
Seattle, WA
Partner with Engineering, Product, and Science to co-develop roadmap for our scaling our GenAI creative and merchandising tools.
Added 37 mins ago
CC
Architecture Intern
CPL Consultants LLC
Charlotte, NC · Greenville, SC
- $21 USD / hour
…real-world impact? At CPL, a nationally recognized Architecture & Engineering firm, we believe in empowering the next generation of designers, engineers, and innovators. Our internship…
Added 37 mins ago
Software Development Engineer, Platform Engineering and Emerging Technologies
Amazon
Seattle, WA
The Platform Engineering and Emerging Technologies (PEET) team is hiring for a Software Development Engineer to support the development of AWS Secret Cloud for Industry! You'll design,…
Added 37 mins ago
Software Development Engineer II, Core Selling Partner Experience
Amazon
Seattle, WA
…customers depend on every day. We value collaboration, thoughtful engineering, and a commitment to getting the details right. We invest in each other's growth through mentorship, inclusive…
Added 37 mins ago
Software Development Engineer II, EC2 Blackfoot Peering Team
Amazon
Seattle, WA
…strong experience in C or C++ and a passion for systems software engineering such as kernel or embedded development, this is a unique opportunity to join us in building the platform that…
Added 45 mins ago
Production Planning Supervisor - CAM - CCM
Carlisle
Waukesha, Wisconsin, WI
With manufacturing, engineering, R&D, and corporate functions across North America and globally, Carlisle offers stability, agility, and opportunity in a performance-driven culture. Do…
Added 47 mins ago
A
Industrial Engineer
Actalent
Middlebury, IN
- $60,000 to $70,000 USD / year
Engineering internship experience preferred, especially within a manufacturing environment.
Added 47 mins ago
Mechanical Designer/drafter
Actalent
Austin, TX
…into repeatable production. These individuals will convert engineering designs, incomplete drawings, and 3D models into detailed, controlled manufacturing documentation. The role will also…
Added 53 mins ago
Application Engineer: Mechanical Systems & Multibody Dynamics
Gamma Technologies
Westmont, IL
Added 53 mins ago
Data Engineer 4 (Python, Oracle Database)
Capital One
Riverwoods, IL
Architect and enforce common data engineering design patterns to ensure code quality, maintainability, and reusability across data platforms and pipelines

Miratech

Senior Routing Engine Developer (CX Platform)

Remote, United States

Apply About employer

Applications open in a new tab.

Job details

Experience: 8+ years of software engineering experience, including substantial ownership of architecture and technical delivery for distributed applications.
Posting language: English
Posted: Nov 4, 2026

Original job description

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Routing Engine Developer to design and build the next generation interaction routing platform powering enterprise-scale contact center operation. You will develop the core routing engine responsible for intelligent distribution of voice and digital interactions across agents, queues, skills, channels, and business units in real time. The role includes building highly scalable backend services capable of processing large volumes of routing decisions with strict latency, availability, and resiliency requirements. You will work primarily with Java, Spring Boot, distributed architectures, event-driven systems, and cloud-native technologies, collaborating closely with product, architecture, workforce management, telephony, and CX platform teams.

Responsibilities:

Design and develop enterprise-scale routing engines that distribute voice and digital interactions in real time.
Implement intelligent routing algorithms based on skills, priorities, capacity, availability, and business rules.
Ensure high availability, scalability, resilience, and performance across queues, routing paths, and interaction workloads.
Design and maintain APIs supporting routing configuration, administration, monitoring, and integration requirements.
Optimize systems for high concurrency, fault tolerance, resiliency, and predictable performance.
Integrate routing services with telephony, digital messaging, workforce management, CRM, identity, reporting, and analytics platforms.
Design and develop critical Java and Spring Boot services, APIs, integration components, and reference implementations.
Translate business journeys and operational requirements into solution components, interaction flows, deployment views, and technical roadmaps.
Define non-functional requirements for availability, performance, concurrency, security, privacy, observability, disaster recovery, and supportability.
Review designs and code, identify technical risks, challenge assumptions, and drive pragmatic decisions that balance quality, time, and cost.
Establish engineering standards, reusable patterns, quality gates, documentation expectations, and technology adoption guidance.
Collaborate with CX domain experts to translate operational requirements into routing capabilities.

Qualifications

8+ years of software engineering experience, including substantial ownership of architecture and technical delivery for distributed applications.
Expert-level hands-on experience with Java, Spring Boot, implementing distributed systems and microservices architectures, REST APIs, persistence, security, testing, and performance engineering.
Experience developing routing logic for contact center, communications, or customer engagement platforms.
Knowledge of ACD concepts, agent states, queue management, skill-based routing, priority routing, proficiency routing, and workload balancing.
Experience building high-throughput, low-latency transaction processing systems.Deep understanding of API-first design, event-driven architecture, messaging, distributed systems, and cloud-native engineering.
Experience with PostgreSQL or comparable relational databases, data modeling, integration data flows, and transactional design.
Hands-on experience with contact center or CX platforms and the operational concepts behind customer routing and engagement.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to Have

Experience with real-time communications platforms such as FreeSWITCH or Kamailio.
Knowledge of optimization algorithms, decision engines, or scheduling systems.
Experience with Genesys, NICE, Five9, Amazon Connect, Cisco, Avaya, or comparable contact center platforms.
Exposure to WFM processes and integrations involving forecasting, schedules, adherence, etc.
Familiarity with Kafka or RabbitMQ, Kubernetes, Jenkins, observability platforms, API gateways, and security architecture.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program.
Work From Anywhere Culture: make the most of the flexibility that comes with remote work.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

Apply About employer

Report this job