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Mechanical Engineer IV, Robotics
Applied Materials
Santa Clara, CA · Santa Clara
As a Mechanical Engineer, you’ll leverage your strong foundation in physics, mathematics, and materials science to process and resolve mechanical problems, design and implement custom…
Added just now
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Associate Director - Sales Engineer
Verizon Corp Rsrcs Group LLC
Annapolis Junction, MD · NY · Blue Bell, PA · Basking Ridge, NJ
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Added 1 min ago
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Mechatronics Engineer
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Added 1 min ago
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Mechanical Engineer
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- $40.87 to $57.69 USD / hour
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- $30 to $55 USD / hour
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- $20 to $25 USD / hour
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Product Sustainability Engineer
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Utility Project Engineer
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Added 9 mins ago
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Engineer - Municipal
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Added 11 mins ago
Director of Engineering, Technical Infrastructure
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Added 12 mins ago
Quality Engineer - Federal Ammunition
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Managing Consultant, Environmental Geologist/Hydrogeologist/Scientist or Engineer
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Added 16 mins ago
Electrical Engineer III
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Added 17 mins ago
State Revolving Fund (SRF) Program Manager
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…preservation of the state's wetlands and coastal resources, air quality monitoring and pollution reduction, and so much…
Added 20 mins ago
Full Stack Software Engineer Q4
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We are a team committed to lowering the barriers to human health research across the industry. As a founding engineer, you will be a core member of a small, dedicated team focused on…
Added 21 mins ago
State Construction Engineer
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Under the general direction of the Deputy State Engineer for Operations this position will provide executive-level oversight and technical leadership for the state's construction program.…
Added 23 mins ago
US
Mechanical Engineer
united Steel Fabrication LLC
Fyffe, AL
- $85,000 to $100,000 USD / year
Nebula Innovations LLC is seeking a Mechanical Engineer to support the design, review, and fabrication of metal components and assemblies. This position works closely with project managers,…
Added 23 mins ago
Kernel / Hypervisor Engineer - Firecracker, Firecracker
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Your main goal will be to create long-term customer value. You will: work to understand our customers' needs and engineer new features to meet them; own and automate operations; contribute…

Miratech

Senior Operations Research Engineer

Remote, United States

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Job details

Experience: 6+ years of professional experience designing and implementing optimization solutions in production environments.
Posting language: English
Posted: Nov 12, 2026

Original job description

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for an Operations Research Engineer to join the Workforce Management (WFM) product stream and help build the optimization capabilities behind workforce planning, forecasting, scheduling, and resource allocation for a large-scale contact center environment.

The role focuses on applying operations research, mathematical optimization, and algorithm design to solve complex workforce planning problems at enterprise scale. You will work closely with Product, Workforce Management experts, Architects, and Engineering teams to transform business requirements into optimization models and production-grade optimization services that support scheduling, staffing, coverage management, and operational efficiency.

This role is ideal for an engineer with strong expertise in optimization, constraint programming, mathematics, and software engineering who enjoys solving real-world planning and resource allocation challenges.

Responsibilities

Research, design, and develop optimization models for contact center workforce planning, scheduling and resource allocation.
Design and implement the schedule optimization engine using OR-Tools/CP-SAT.
Own the constraint model end to end: formalize business rule into a solvable, maintainable model.

Build the production-grade solver as a service within the WFM platform that meets latency targets for real forecast group volumes.

Define and validate schedule quality metrics (coverage attainment, constraint violations, solve time, solution stability across re-solves) and instrument the service so quality can be monitored in production.
Build and execute tests and validation of optimization algorithms to deliver performance, scalability, and accuracy.
Collaborate with architects and engineering teams to integrate optimization models into an enterprise-grade optimization engine of the workforce management platform.
Partner with workforce-planning and real-time-analyst stakeholders to validate that generated schedules are operationally usable.
Effectively communicate and present findings, methodologies, and results to engineering and business stakeholders.

Qualifications

6+ years of professional experience designing and implementing optimization solutions in production environments.
Hands-on production experience with OR-Tools (CP-SAT), or a comparable constraint-programming / mixed-integer-programming solver.
Strong foundation in linear programming, integer programming, or stochastic optimization.
Direct experience modeling and solving workforce or resource scheduling problems.
Experience working with large datasets and solving large scale optimization problems.

Proficiency in Java, Python, or C++.

Experience translating complex business requirements into mathematical models and optimization objectives.
Strong software engineering skills with the ability to build production-ready services and validation frameworks.
Strong analytical, problem-solving, and communication skills.

Nice to Have

Working knowledge of WFM domain.
Experience building optimization solutions for workforce planning, scheduling, logistics, transportation, or resource allocation.
Knowledge of forecasting and decision-support systems.
Experience with cloud platforms such as AWS, GCP, or Azure.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program.
Work From Anywhere Culture: make the most of the flexibility that comes with remote work.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Skills

Research
Forecasting
Scheduling
Oracle Java
Python
C++
Problem solving
Communication skills
Logistics
AWS
Google Cloud
Microsoft Azure
Software development
GitHub

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Jobs in the United States