Jobs in the United States

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Senior Solutions Engineer
Bluestaq US External
Washington, DC · CO
Bluestaq is seeking a Solutions Engineer to join our Growth organization as a customer-facing technical advisor and owner of the technical customer relationship. You will work alongside…
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Sr Outbound Product Manager Intern (MBA Summer 2028)
ServiceNow
San Diego, CA
Deep curiosity about customer needs and a passion for building relationships and delivering high-value solutions.
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Sr Inbound Product Manager Intern (MBA Summer 2028)
ServiceNow
San Diego, CA
Deep curiosity about customer needs and a passion for building relationships and delivering high-value solutions.
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Director, Communication & Engagement Solutions
WTW
Arlington, VA · Boston, MA
- $105,000 to $140,000 USD / year
As a Director within our Communication & Engagement Solutions Community, you will help our clients with communication and engagement strategies, HR and reward communications/digital…
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Health & Benefits Financial Consultant
WTW
San Francisco, CA · Sacramento, CA
- $95,000 to $162,000 USD / year
Resourceful problem solver who takes initiative and offers solutions
Added 1 min ago
Software Engineer II
Guidewire Software, Inc. (US)
Bedford, MA
You’ll contribute to the development and secure, scalable cloud operations of Automation solutions like Autopilot Workflow, Business Rules, Document Processing, and Application Lifecycle…
Added 2 mins ago
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Early Careers: Investment Banking Trainee
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New York, NY
- $104,500 to $113,500 USD / year
…also includes proactively identifying alternative ideas and solutions to meet client goals. Industry Research – tracking (re)insurance industry trends and translating that information into…
Added 2 mins ago
Real Estate Specialist
LMI
United States
LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings…
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Application developer lead
Starbucks Coffee Company
WA
This position contributes to Starbucks success by delivering and supporting technology solutions for Business Systems Development initiatives. As an application developer lead, you will…
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Principal Software Engineer
Baylor Genetics
Houston, TX
Principal level individual contributor who leads the design of complex BI/Data and ML/AI solutions, shapes technical direction within and across teams, and drives engineering excellence…
Added 3 mins ago
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Software Architect - Insurance Platforms
Trupanion
Seattle
- $170,000 to $190,000 USD / year
…and evolving scalable, secure, and maintainable technology solutions that power Trupanion's Insurance Platform capabilities. This role serves as a technical leader and trusted partner to…
Added 3 mins ago
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Manager, Software Development - Web & Mobile Applications
Trupanion
Seattle
- $150,000 to $160,000 USD / year
Partner with business teams to translate customer and organizational goals into scalable technology solutions.
Added 4 mins ago
Data Analyst
MANTECH
Remote, United States
…technology. Since 1968, MANTECH has led in delivering advanced solutions to government intelligence, the Department of Defense, and Federal Civilian sectors. Dive into innovation in Digital…
Added 4 mins ago
Data Scientist
MANTECH
Remote, United States
…technology. Since 1968, MANTECH has led in delivering advanced solutions to government intelligence, the Department of Defense, and Federal Civilian sectors. Dive into innovation in Digital…
Added 4 mins ago
Senior Data Scientist
Irving, TX
…customer-facing teams to understand business needs, develop data-driven solutions, and translate analytical findings into practical actions. You will support applications across…
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Business Analyst
Nashville, TN
…years, Cat Financial has provided a wide range of financing solutions to customers and Cat® dealers for machines, engines, Solar® gas turbines, genuine Cat parts and services. Headquartered…
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Senior Application Security Engineer
Chicago, IL · Peoria, IL · Irving, TX
…leveraging the latest technologies to build industry leading digital solutions for our customers and dealers. With over 1.5 million connected assets worldwide, our teams use data,…
Added 4 mins ago
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Executive Director, Large Case Underwriting
Reinsurance Group of America
Chesterfield, MO
- $126,710 to $188,840 USD / year
…reinsurance company to focus primarily on life- and health-related solutions. Join our multinational team of intelligent, motivated, and collaborative people, and help us make financial…
Added 5 mins ago
Pipeline Future - Senior Manager - Digital Product Management Opportunity
American Express
New York, NY · NY
…leadership, and external partners while working with engineers and solutions architects to identify technical solutions, define specs, shape product requirements, and deliver platform…
Added 5 mins ago
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Senior Visual Designer
NBBJ
New York, NY
- $125,000 to $150,000 USD / year
…user-first approach allows us to provide a range of experience solutions and a depth of service that’s unique in the world of design. We create custom experiences that are made for every…
Added 5 mins ago
Principal Software Engineer
Chewy
Boston, MA · Bellevue, WA
…these capabilities, ensuring we build reusable, extensible…
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Principal Engineer
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Remote, United States
…closely with the delivery organizations leveraging agentic solutions to ensure the appropriate safeguarding and controls are in place. This organization builds product alongside delivery…
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Principal Platform Consultant
Allstate
Remote, United States
…capabilities implemented consistently across infrastructure solutions. Leveraging open source will be critical to the roll out of our fully realized hybrid infrastructure model which will…
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Senior Corporate Counsel
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Developing creative compliant solutions to resolve business challenges and complex customer needs.
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Sr. AI Developer - Hybrid NYC
Randstad USA
New York, NY
- $65 to $75 USD / hour
We're looking for a Senior AI Agent Developer to lead the design, build, and support of enterprise conversational AI agents and the web experiences around them. You'll own key parts of the…

Miratech

Senior Operations Research Engineer

Remote, United States

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Job details

Experience: 6+ years of professional experience designing and implementing optimization solutions in production environments.
Posting language: English
Posted: Nov 12, 2026

Original job description

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for an Operations Research Engineer to join the Workforce Management (WFM) product stream and help build the optimization capabilities behind workforce planning, forecasting, scheduling, and resource allocation for a large-scale contact center environment.

The role focuses on applying operations research, mathematical optimization, and algorithm design to solve complex workforce planning problems at enterprise scale. You will work closely with Product, Workforce Management experts, Architects, and Engineering teams to transform business requirements into optimization models and production-grade optimization services that support scheduling, staffing, coverage management, and operational efficiency.

This role is ideal for an engineer with strong expertise in optimization, constraint programming, mathematics, and software engineering who enjoys solving real-world planning and resource allocation challenges.

Responsibilities

Research, design, and develop optimization models for contact center workforce planning, scheduling and resource allocation.
Design and implement the schedule optimization engine using OR-Tools/CP-SAT.
Own the constraint model end to end: formalize business rule into a solvable, maintainable model.

Build the production-grade solver as a service within the WFM platform that meets latency targets for real forecast group volumes.

Define and validate schedule quality metrics (coverage attainment, constraint violations, solve time, solution stability across re-solves) and instrument the service so quality can be monitored in production.
Build and execute tests and validation of optimization algorithms to deliver performance, scalability, and accuracy.
Collaborate with architects and engineering teams to integrate optimization models into an enterprise-grade optimization engine of the workforce management platform.
Partner with workforce-planning and real-time-analyst stakeholders to validate that generated schedules are operationally usable.
Effectively communicate and present findings, methodologies, and results to engineering and business stakeholders.

Qualifications

6+ years of professional experience designing and implementing optimization solutions in production environments.
Hands-on production experience with OR-Tools (CP-SAT), or a comparable constraint-programming / mixed-integer-programming solver.
Strong foundation in linear programming, integer programming, or stochastic optimization.
Direct experience modeling and solving workforce or resource scheduling problems.
Experience working with large datasets and solving large scale optimization problems.

Proficiency in Java, Python, or C++.

Experience translating complex business requirements into mathematical models and optimization objectives.
Strong software engineering skills with the ability to build production-ready services and validation frameworks.
Strong analytical, problem-solving, and communication skills.

Nice to Have

Working knowledge of WFM domain.
Experience building optimization solutions for workforce planning, scheduling, logistics, transportation, or resource allocation.
Knowledge of forecasting and decision-support systems.
Experience with cloud platforms such as AWS, GCP, or Azure.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program.
Work From Anywhere Culture: make the most of the flexibility that comes with remote work.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Skills

Research
Forecasting
Scheduling
Oracle Java
Python
C++
Problem solving
Communication skills
Logistics
AWS
Google Cloud
Microsoft Azure
Software development
GitHub

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Jobs in the United States