Jobs in the United States

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Added 54 mins ago
Senior Data Center Network/ Mellanox Engineer
Simple Solutions
Jacksonville, FL
Simple Solutions searching for Senior Ethernet Network Engineers to support large-scale AI and
Added 1 hour ago
AS
Senior Systems Engineer
Andromeda Systems Incorporated
Jacksonville, FL
- $48 to $87 USD / hour
ASI is seeking a Senior Systems Engineer to support DoD aviation programs through reliability analysis, lifecycle sustainment, and readiness assessments. This highly motivated individual…
Added 1 hour ago
C|
Senior Software Engineer III, Backend
Connexity | Skimlinks, a Taboola company
Remote, United States
- $175,000 to $200,000 USD / year
We are seeking a skilled and motivated Senior Software Engineer III, Backend to join our Internal Tools team. Our team owns the design and implementation of our next-generation internal…
Added 2 hours ago
LN
Senior Project Manager
Luster National
Sacramento, CA
- $140,000 to $200,000 USD / year
We’re seeking Senior Project Managers to support large, complex heavy civil infrastructure programs, including highways, roads, bridges and transit (bus and rail), delivered through both…
Added 2 hours ago
LN
Senior Project Engineer
Luster National
Sacramento, CA
- $120,000 to $200,000 USD / year
We’re seeking Senior Project Engineers to support large, complex heavy civil infrastructure programs, including highways, roads, bridges, and transit (bus and rail), delivered through both…
Added 3 hours ago
SME Network Engineer
CACI International
Ashburn, VA
CACI is seeking a SME Network Engineer for the Global Mission Operations Support (GMOS) contract, supporting the Department of State. This role offers a unique opportunity to enhance…
Added 3 hours ago
Nuclear Engineer 3 - 31033
HII
Newport News, VA
…fleet. With a holistic approach to life-cycle maritime defense systems-from small watercraft to submarines, surface combatants and aircraft carriers-HII ensures a high state of…
Added 3 hours ago
Nuclear Engineer 4 - 31049
HII
Newport News, VA
…fleet. With a holistic approach to life-cycle maritime defense systems-from small watercraft to submarines, surface combatants and aircraft carriers-HII ensures a high state of…
Added 5 hours ago
Senior RMF Engineer
Paragon Cyber Solutions
Aberdeen Proving Ground, MD
Paragon Cyber Solutions is seeking a Senior RMF Engineer to provide cybersecurity engineering and DoD Risk Management Framework (RMF) support to the U.S. Army Aberdeen Test Center (ATC).…
Added 6 hours ago
CR
Automobile Quality & Development Engineer
Cesna Recruitment
Decatur, AL
- $70,000 to $100,000 USD / year
The Senior Quality & Development Engineer is responsible for ensuring product quality while supporting product and process development for automotive carpet materials. This role works…
Added 6 hours ago
Senior Mechanical Engineer
Central Moloney
Remote, United States
The Mechanical Engineer will be responsible for the mechanical design and development of distribution transformers in compliance with IEEE, CSA, and customer specifications. This role…
Added 6 hours ago
UO
Senior QA Engineer
University of Colorado Denver
Boulder, CO
- $120,416 to $156,628 USD / year
The QA Engineer (QAE) provides planning, leadership, and supervisory quality assurance expertise to the Safety & Mission Assurance (S&MA) team and flight hardware development projects.
Added 6 hours ago
Senior Manufacturing And Automation Engineer
Amazon
Redmond, WA
Amazon LEO is seeking a Senior Manufacturing And Automation Engineer to develop, automate, and scale manufacturing processes for complex aerospace hardware, including PCBAs, battery packs,…
Added 6 hours ago
Senior Project Manager
CEL - Critical Power
Wilmington, VA
As part of this ambitious growth journey, we are seeking an experienced Senior Project Manager to lead the delivery of complex, high-value customer projects across our international…
Added 7 hours ago
General/Interdisciplinary Engineer, Senior
HX5, LLC
US-UT-Ogden, UT
HX5 is currently seeking a qualified Senior General/Interdisciplinary Engineer to support the Aerospace Dominance Enabler Division (AFLCMC/C3BM) at Hill AFB in Ogden Utah. This role…
Added 7 hours ago
Senior Supplier Industrialization Engineer, Composite Structures
Anduril Industries
Remote, United States
The Senior Supplier Industrialization Engineer, Composite Structures is a high-profile, cross functional position that plays an integral role in enabling development and production flow of…
Added 7 hours ago
Data Engineering/Analytics Support
CACI International
Norco, CA
Data Analysis & Interpretation: Assist in analyzing data from Defense and Integrated Combat Systems training, testing, and evaluation events to identify trends in system performance.…
Added 7 hours ago
Data Engineering/Analytics Support
CACI International
Norco, CA
Data Analysis & Interpretation: Assist in analyzing data from Defense and Integrated Combat Systems training, testing, and evaluation events to identify trends in system performance.…
Added 7 hours ago
Data Engineering/Analytics Support
CACI International
Norco, CA
Data Analysis & Interpretation: Assist in analyzing data from Defense and Integrated Combat Systems training, testing, and evaluation events to identify trends in system performance.…
Added 7 hours ago
Principal or Sr Principal Engineer Electrical
Northrop Grumman
San Diego, CA
Northrop Grumman Aeronautics Systems MQ-4 Triton Program seeks a Principal or Sr. Principal Engineer Electrical to support the Vehicle Management Subsystem's Hardware Avionics team in…
Added 7 hours ago
SA
Engineer II, Software - Ground Control Station - Full Stack - New Grad - 6140
Shield AI
Washington, DC
- $77,200 to $211,200 USD / year
As an Engineer II, you will build and test Hivemind Commander extensions across the user interface and backend. You will deliver assigned planning, C2, and debrief workflows using…
Added 7 hours ago
OS
Senior Software Engineer
Odyssey Systems Cons
Colorado Springs, CO
- $31,533 USD / year
We are seeking a Senior Software Engineer to be a primary technical contributor on the Multimode Threat Engagement Simulation Platform. You will own significant portions of the stack…
Added 7 hours ago
UO
Senior Software Engineer (Limited-Term)
University of Colorado Denver
Boulder, CO
- $95,000 to $104,440 USD / year
We're seeking a thoughtful, collaborative engineer to join our team and help us design, develop, and maintain a comprehensive financial forecasting and grant management application used by…
Added 7 hours ago
Aerospace PPE Requirements Lead Systems Engineer
HX5, LLC
US-OH-Brook Park, OH
HX5 is currently seeking a senior-level systems engineer to join our team in Brook Park, Ohio in support of the GEARS contract at NASA Glenn Research Center.
Added 8 hours ago
Senior Manufacturing Process Engineer
Abbott Diagnostics Scarborough, Inc.
ME
The position of Senior Manufacturing Process Engineer is within our Infectious Disease Business Unit located in Scarborough, Maine. This role is responsible for leading manufacturing…

Miratech

Senior Google CCAIP Engineer

Remote, United States

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Job details

Posting language: English
Posted: Nov 5, 2026

Original job description

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Google CCAIP Engineer to build, configure, and test customer contact center solutions on Google's Contact Center AI (CCAI) Platform. The role focuses on implementing approved business and technical specifications, including DTMF IVR menus, call flows, queue configurations, and routing logic. The ideal candidate has hands-on experience configuring cloud contact center platforms in production environments and can ensure accurate implementation, thorough testing, and clear technical documentation.

Responsibilities

Build and configure DTMF IVR menu structures in Google CCAI Platform, including menu hierarchies, keypad mappings, prompt sequences, and navigation logic.
Configure IVR messaging and multilingual prompts, including greetings, language selection, invalid-input handling, recording consent, after-hours messages, and overcapacity notifications.
Implement call flows and routing configurations, including queue assignments, fallback rules, overflow handling, callbacks, and warm and cold transfers.
Configure integrations with CRM systems, virtual agents, Agent Assist, and agent desktop components according to approved technical specifications.
Develop and execute test cases covering IVR menu paths, routing scenarios, transfers, timeouts, and edge cases; support customer user acceptance testing (UAT) and resolve configuration defects.
Maintain traceability between approved requirements and platform configurations, and prepare technical documentation, call flow diagrams, and operational runbooks.
Follow established change management and release procedures while collaborating with customer stakeholders to clarify requirements and ensure accurate implementation.

Qualifications

5+ years of experience building and configuring IVR solutions and call flows on cloud contact center or CCaaS platforms in production environments.
2+ years of hands-on experience with Google Cloud Contact Center AI Platform (CCAIP)
Strong understanding of DTMF IVR configuration, including menu hierarchies, keypad mapping, prompt sequencing, invalid-input handling, and timeouts.
Experience configuring queues, routing rules, fallback mechanisms, overflow handling, callbacks, and call transfers.
Skills in developing custom integrations using platform APIs, webhooks, or SDKs.
Experience implementing conversational AI integrations with Dialogflow CX, Conversational Agents, or Agent Studio.
Skills in working with enterprise CRM or service management integrations, such as Salesforce, ServiceNow, Microsoft Dynamics, Zendesk, or HubSpot.
Ability to implement approved business and technical specifications accurately and identify and escalate ambiguities or conflicting requirements.
Experience preparing and executing structured test cases, supporting UAT, and resolving configuration defects.
Ability to prepare clear technical documentation, including call flow diagrams and configuration records.
Experience working directly with customer technical and business stakeholders.
Good command of English, both written and spoken.

Nice to Have

Knowledge of telephony protocols and technologies, including SIP, SIPREC, call recording, or quality management integrations.
Experience with additional CCaaS platforms, such as Genesys Cloud CX, Amazon Connect, NICE CXone, or Five9.
Experience delivering contact center solutions in regulated environments with strict audit and change management requirements.
Experience delivering multilingual contact center solutions, including English/French environments.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program.
Work From Anywhere Culture: make the most of the flexibility that comes with remote work.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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