Jobs in the United States

25+ jobs

Group jobs by employerEmail me new jobs Save this search

Added 2 mins ago
Product Engineer, Agents & Harnesses
Engram Lab
San Francisco, CA
…workflows and solving the last-mile problems that arise when our systems meet real data, code, and…
Added 4 mins ago
Software Quality Engineer, Retail & Marcom Engineering
Apple
Sunnyvale, CA
Join us, the team that serves as Apple’s nerve center: Apple Information Systems and Technology group! We are looking for Software Quality Engineers, who will work closely with other…
Added 6 mins ago
Machine Learning Ops, AI Engineer
Mission Underwriting Services
Remote, United States
…responsiveness, and eliminates the burden of outdated legacy…
Added 8 mins ago
Senior Windows System Engineer
HP
Spring, TX · Palo Alto, CA
Reviews and evaluates designs and project activities for compliance with systems design and development guidelines and standards; provides tangible feedback to improve product quality and…
Added 8 mins ago
Sr Software Engineer (C#,.NET)
MILWAUKEE ELECTRIC TOOL CORP
Menomonee Falls, WI
The Sr. Software Engineer will work as a member of the METi Platform team that is responsible for building and evolving the enterprise integration platform and reusable capabilities that…
Added 8 mins ago
Program Management Manager
Swagelok Company
Solon
Partner with SSC and Commercial leaders to ensure quality systems and controls support responsible growth, custom-solution complexity, expansion of local capabilities, and consistent…
Added 8 mins ago
EP
Senior Fleet Engineer [Hybrid]
EDF power solutions
Bloomington, MN
- $107,200 to $178,600 USD / year
Lead initiatives to develop engineering practices, processes, and tools that improve engineering quality, productivity, and results.
Added 8 mins ago
EP
Lead Fleet Engineer [Hybrid]
EDF power solutions
Bloomington, MN
- $107,200 to $178,600 USD / year
Support initiatives to develop engineering practices, processes, and tools that improve engineering quality, productivity, and results.
Added 18 mins ago
Engineering Systems Administrator (SolidWorks)
LeeBoy Inc
Lincolnton, NC
The SolidWorks Administrator / CAD Systems Engineer is responsible for the administration, optimization and continuous improvement of the organization's SolidWorks and Enterprise PDM (SPDM)…
Added 20 mins ago
Software Development Engineer II
Blue Origin LLC
Seattle, WA
…to develop reusable, safe, and low-cost space vehicles and systems within a culture of safety, collaboration, and inclusion. Join our team of problem solvers as we add new chapters to the…
Added 22 mins ago
Artificial Intelligence/Machine Learning 2
Wyetech
Annapolis Junction, MD
Artificial Intelligence/Machine Learning (AI/ML) Engineer Skill Level 2
Added 23 mins ago
P
Civil Engineer Designer (Engineer in Training) - Transportation
Psomas
Roseville, CA
- $36 to $50 USD / hour
Hybrid Flexibility: A consistent 3/2 hybrid schedule that supports both collaboration and focused work (minimum 3 days in office per week)
Added 23 mins ago
Software Engineer
Applied Materials, Inc
Santa Clara, CA
As a Software Engineer at Applied Materials, you’ll dive deep into ground-breaking technologies - like machine learning and AI - to craft novel software solutions that solve our customers’…
Added 23 mins ago
Controls Engineer
Colgate-Palmolive Company
Tonganoxie, KS
…as the primary technical authority for plant floor control systems, electrical execution, and advanced robotics infrastructure. This role bridges shift-level technical execution with site…
Added 26 mins ago
Test Engineer 2
Lam Research
Fremont
‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time
Added 26 mins ago
Field Service Engineer 2
Lam Research
Manassas · Hillsboro · Tualatin · Boise · Chandler
‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time
Added 30 mins ago
Software Engineer II
Jeppesen ForeFlight
Remote, United States
Jeppesen ForeFlight is seeking a Software Engineer to help with design and delivery of scalable data pipelines, backend services, and cloud workflows for aviation software products. This…
Added 30 mins ago
ST
Senior Scientist, In Vitro Efficacy
Scribe Therapeutics
Alameda, CA
- $150,000 to $180,000 USD / year
…Scientist I/II, In Vitro Efficacy to advance our ongoing efforts to engineer highly active and specific CRISPR enzymes. The successful candidate will serve as the analytical lead…
Added 32 mins ago
Staff SW QA Engineer
Dexcom
Remote, United States
Provides technical expertise for software quality assurance activities, including risk management activities following ISO 14971. Supports the development and implementation of scalable…
Added 32 mins ago
Sr Systems Integration Engineer – Radiation Producing Subsystem
x Varian Medical Systems, Inc.
United States
We seek a versatile Systems Engineer for our Linear Accelerator Systems group, supporting radiation-producing subsystems in oncology machines. Responsibilities include contributing to…
Added 33 mins ago
L
Senior Hardware/Software Integration Engineer
Lightship
South San Francisco, CA
- $160,000 to $180,000 USD / year
As a Senior Hardware/Software Integration Engineer, you will work hands-on with vehicle hardware and software to bring new components and features to life, troubleshoot complex issues, and…
Added 35 mins ago
TI
Senior Staff SI/PI Engineer
TYLsemi, Inc.
San Jose, CA
- $204,000 to $250,000 USD / year
That's what we solve. TYLsemi builds the chiplet infrastructure IP - the IO, power delivery, and interconnect building blocks - that makes AI/HPC systems actually work at scale.
Added 35 mins ago
MT
Manufacturing Alignment Engineer (Thin FIlms/Diffusion)
Micron Technology
Manassas
- $107,000 to $254,000 USD / year
JR117175 Manufacturing Alignment Engineer (Thin FIlms/Diffusion)
Added 35 mins ago
MT
Distinguished Member of Technical Staff - ITP AI
Micron Technology
San Jose
- $255,000 to $447,000 USD / year
…semiconductor technology, product development, engineering systems, and enterprise operations - directly advancing ITP's vision to redesign engineering from specification to qualification,…
Added 35 mins ago
Senior Windows System Engineer
HP
Spring · Palo Alto
Reviews and evaluates designs and project activities for compliance with systems design and development guidelines and standards; provides tangible feedback to improve product quality and…

Miratech

Senior Google CCAIP Engineer

Remote, United States

Apply on jobs.smartrecruiters.com About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 5, 2026

Original job description

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Google CCAIP Engineer to build, configure, and test customer contact center solutions on Google's Contact Center AI (CCAI) Platform. The role focuses on implementing approved business and technical specifications, including DTMF IVR menus, call flows, queue configurations, and routing logic. The ideal candidate has hands-on experience configuring cloud contact center platforms in production environments and can ensure accurate implementation, thorough testing, and clear technical documentation.

Responsibilities

Build and configure DTMF IVR menu structures in Google CCAI Platform, including menu hierarchies, keypad mappings, prompt sequences, and navigation logic.
Configure IVR messaging and multilingual prompts, including greetings, language selection, invalid-input handling, recording consent, after-hours messages, and overcapacity notifications.
Implement call flows and routing configurations, including queue assignments, fallback rules, overflow handling, callbacks, and warm and cold transfers.
Configure integrations with CRM systems, virtual agents, Agent Assist, and agent desktop components according to approved technical specifications.
Develop and execute test cases covering IVR menu paths, routing scenarios, transfers, timeouts, and edge cases; support customer user acceptance testing (UAT) and resolve configuration defects.
Maintain traceability between approved requirements and platform configurations, and prepare technical documentation, call flow diagrams, and operational runbooks.
Follow established change management and release procedures while collaborating with customer stakeholders to clarify requirements and ensure accurate implementation.

Qualifications

5+ years of experience building and configuring IVR solutions and call flows on cloud contact center or CCaaS platforms in production environments.
2+ years of hands-on experience with Google Cloud Contact Center AI Platform (CCAIP)
Strong understanding of DTMF IVR configuration, including menu hierarchies, keypad mapping, prompt sequencing, invalid-input handling, and timeouts.
Experience configuring queues, routing rules, fallback mechanisms, overflow handling, callbacks, and call transfers.
Skills in developing custom integrations using platform APIs, webhooks, or SDKs.
Experience implementing conversational AI integrations with Dialogflow CX, Conversational Agents, or Agent Studio.
Skills in working with enterprise CRM or service management integrations, such as Salesforce, ServiceNow, Microsoft Dynamics, Zendesk, or HubSpot.
Ability to implement approved business and technical specifications accurately and identify and escalate ambiguities or conflicting requirements.
Experience preparing and executing structured test cases, supporting UAT, and resolving configuration defects.
Ability to prepare clear technical documentation, including call flow diagrams and configuration records.
Experience working directly with customer technical and business stakeholders.
Good command of English, both written and spoken.

Nice to Have

Knowledge of telephony protocols and technologies, including SIP, SIPREC, call recording, or quality management integrations.
Experience with additional CCaaS platforms, such as Genesys Cloud CX, Amazon Connect, NICE CXone, or Five9.
Experience delivering contact center solutions in regulated environments with strict audit and change management requirements.
Experience delivering multilingual contact center solutions, including English/French environments.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program.
Work From Anywhere Culture: make the most of the flexibility that comes with remote work.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

Apply on jobs.smartrecruiters.com About employer

Report this job

Work requirements

Jobs in the United States