Jobs in the United States

25+ jobs

Group jobs by employerEmail me new jobs Save this search

Added 2 mins ago
Systems Engineer I
Panasonic
De Soto, KS
Do you want to join a team that's changing the world? Do you have a strong background as a Systems Engineer I? Then we're looking for you! Check out the job description and apply now! Put…
Added 6 mins ago
Principal BMS & PMS Controls Engineer
Jobgether
Remote, United States
As Principal BMS & PMS Controls Engineer, you will serve as the technical authority for building management and power management systems across a global portfolio of mission-critical data…
Added 10 mins ago
Senior Systems Engineer - MANTIS SEIT (Onsite)
RTX
United States
Qualifications You Must Have
Added 24 mins ago
VE
Project Engineer, Mechanical
Veolia Environnement SA
Sterling, VA
- $104,000 to $119,000 USD / year
Must have understanding of building mechanical systems design, construction & operation · Must have experience with commissioning process of mechanical systems ranging in size, rating and complexity
Added 26 mins ago
Assistant Project Manager - Multifamily Construction - Washington, DC
Mountain Management Group
Washington, DC
Multi-Family Construction/Development Group currently seeking an Assistant Project Manager (APM). This position will report to the Senior Project Manager.
Added 27 mins ago
Senior Project or Senior Environmental Geologist or Engineer
SOCOTEC
Alameda, CA
California Professional Geologist (PG) or Professional Engineer (PE) license required · OSHA 40-hour HAZWOPER certification required
Added 27 mins ago
Senior Project or Senior Environmental Geologist or Engineer
SOCOTEC
San Jose, CA
California Professional Geologist (PG) or Professional Engineer (PE) license required · OSHA 40-hour HAZWOPER certification required
Added 27 mins ago
Senior Project or Senior Environmental Geologist or Engineer
SOCOTEC
Walnut Creek, CA
California Professional Geologist (PG) or Professional Engineer (PE) license required · OSHA 40-hour HAZWOPER certification required
Added 27 mins ago
Senior Project or Senior Environmental Geologist or Engineer
SOCOTEC
West Sacramento, CA
California Professional Geologist (PG) or Professional Engineer (PE) license required · OSHA 40-hour HAZWOPER certification required
Added 30 mins ago
Senior Windows System Engineer
HP
Spring, TX · Palo Alto, CA
…an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by…
Added 30 mins ago
Program Management Manager
Swagelok Company
Solon
Lead the enterprise program responsible for strengthening quality, risk management, operational capability, and continuous improvement across Swagelok’s domestic and international sales and…
Added 31 mins ago
EP
Senior Fleet Engineer [Hybrid]
EDF power solutions
Bloomington, MN
- $107,200 to $178,600 USD / year
Working knowledge of equipment utilized in the renewable energy sector inclusive of utility scale wind, solar, battery systems, and power converters.
Added 31 mins ago
Principal II AI Platform Engineer, GenAI
Teladoc Health, Inc.
Remote, United States
We are seeking a Principal II Data & AI Platform Engineer to serve as one of the most senior hands-on technical leaders on our Data & AI Platform team. This role will architect, build, and…
Added 41 mins ago
Engineer sr - Corporate and Manufacturing Networking – Global Technology
Starbucks Coffee Company
Seattle
Now Brewing – Senior Engineer, Corporate and Manufacturing Network Engineering #tobeapartner
Added 47 mins ago
Senior Data & AI Engineer
NeoReach
Remote, United States
The Senior Data & AI Engineer will connect business systems, improve data quality, and develop reliable tools that help teams work efficiently and make better decisions.
Added 52 mins ago
ST
Senior Scientist, In Vitro Efficacy
Scribe Therapeutics
Alameda, CA
- $150,000 to $180,000 USD / year
…CRISPR-based therapeutics. The current opportunity is for a Senior Scientist I/II, In Vitro Efficacy to advance our ongoing efforts to engineer highly active and specific CRISPR enzymes.…
Added 54 mins ago
XS
Senior Cybersecurity Engineer
Xona Space Systems
Burlingame, CA
- $180,000 to $210,000 USD / year
Xona Space is seeking a Senior Cybersecurity Engineer to lead the development and implementation of our cybersecurity and compliance programs. This role will play a key part in…
Added 54 mins ago
Staff SW QA Engineer
Dexcom
Remote, United States
Provides technical expertise for software quality assurance activities, including risk management activities following ISO 14971. Supports the development and implementation of scalable…
Added 55 mins ago
TB
Lead Security Engineer - Threat Modeling
Truist Bank
Charlotte, NC · Greensboro, NC · Orlando, FL · Richmond, VA · Atlanta, GA · Raleigh, NC
- $160,000 to $195,000 USD / year
Mentors and coaches other senior and midlevel engineers through code and design reviews, knowledge sharing, and technical training, advancing security engineering skills across teams.
Added 57 mins ago
MT
Manufacturing Alignment Engineer (Thin FIlms/Diffusion)
Micron Technology
Manassas
- $107,000 to $254,000 USD / year
JR117175 Manufacturing Alignment Engineer (Thin FIlms/Diffusion)
Added 57 mins ago
MT
Senior Director, ITP AI Data Platform and Infrastructure
Micron Technology
San Jose
- $239,000 to $472,000 USD / year
JR117282 Senior Director, ITP AI Data Platform and Infrastructure
Added 57 mins ago
Senior Windows System Engineer
HP
Spring · Palo Alto
…an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by…
Added 58 mins ago
A
Project Engineer
Actalent
Wildwood, FL
- $31 to $43 USD / hour
Job Title: Project Engineer / Project CoordinatorJob DescriptionThis entry-level Project Engineer / Project Coordinator role supports the successful planning, coordination, and execution of…
Added 58 mins ago
A
Project Engineer
Actalent
Wildwood, FL
- $31 to $43 USD / hour
Job Title: Project Engineer / Project CoordinatorJob DescriptionThis entry-level Project Engineer / Project Coordinator role supports the successful planning, coordination, and execution of…
Added 58 mins ago
Senior FPGA Digital Design & Development Engineer (Hybrid)
Cisco Systems, Inc.
Milpitas, CA · San Jose, CA
As a Senior FPGA Engineer in Cisco’s IoT team, you’ll develop capabilities that help industrial networks operate reliably, maintain precise timing, and recover from disruptions. Your…

Miratech

Senior Google CCAIP Engineer

Remote, United States

Apply on jobs.smartrecruiters.com About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 5, 2026

Original job description

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Google CCAIP Engineer to build, configure, and test customer contact center solutions on Google's Contact Center AI (CCAI) Platform. The role focuses on implementing approved business and technical specifications, including DTMF IVR menus, call flows, queue configurations, and routing logic. The ideal candidate has hands-on experience configuring cloud contact center platforms in production environments and can ensure accurate implementation, thorough testing, and clear technical documentation.

Responsibilities

Build and configure DTMF IVR menu structures in Google CCAI Platform, including menu hierarchies, keypad mappings, prompt sequences, and navigation logic.
Configure IVR messaging and multilingual prompts, including greetings, language selection, invalid-input handling, recording consent, after-hours messages, and overcapacity notifications.
Implement call flows and routing configurations, including queue assignments, fallback rules, overflow handling, callbacks, and warm and cold transfers.
Configure integrations with CRM systems, virtual agents, Agent Assist, and agent desktop components according to approved technical specifications.
Develop and execute test cases covering IVR menu paths, routing scenarios, transfers, timeouts, and edge cases; support customer user acceptance testing (UAT) and resolve configuration defects.
Maintain traceability between approved requirements and platform configurations, and prepare technical documentation, call flow diagrams, and operational runbooks.
Follow established change management and release procedures while collaborating with customer stakeholders to clarify requirements and ensure accurate implementation.

Qualifications

5+ years of experience building and configuring IVR solutions and call flows on cloud contact center or CCaaS platforms in production environments.
2+ years of hands-on experience with Google Cloud Contact Center AI Platform (CCAIP)
Strong understanding of DTMF IVR configuration, including menu hierarchies, keypad mapping, prompt sequencing, invalid-input handling, and timeouts.
Experience configuring queues, routing rules, fallback mechanisms, overflow handling, callbacks, and call transfers.
Skills in developing custom integrations using platform APIs, webhooks, or SDKs.
Experience implementing conversational AI integrations with Dialogflow CX, Conversational Agents, or Agent Studio.
Skills in working with enterprise CRM or service management integrations, such as Salesforce, ServiceNow, Microsoft Dynamics, Zendesk, or HubSpot.
Ability to implement approved business and technical specifications accurately and identify and escalate ambiguities or conflicting requirements.
Experience preparing and executing structured test cases, supporting UAT, and resolving configuration defects.
Ability to prepare clear technical documentation, including call flow diagrams and configuration records.
Experience working directly with customer technical and business stakeholders.
Good command of English, both written and spoken.

Nice to Have

Knowledge of telephony protocols and technologies, including SIP, SIPREC, call recording, or quality management integrations.
Experience with additional CCaaS platforms, such as Genesys Cloud CX, Amazon Connect, NICE CXone, or Five9.
Experience delivering contact center solutions in regulated environments with strict audit and change management requirements.
Experience delivering multilingual contact center solutions, including English/French environments.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program.
Work From Anywhere Culture: make the most of the flexibility that comes with remote work.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

Apply on jobs.smartrecruiters.com About employer

Report this job

Work requirements

Jobs in the United States