Jobs in the United States

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Added 4 mins ago
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Water/Wastewater Engineer
GPAC
Iowa City, IA
- $75,000 to $110,000 USD / year
We are seeking a Water/Wastewater Engineer to join a growing, multi-disciplinary engineering consulting firm. This individual will contribute to the planning, design, and delivery of…
Added 8 mins ago
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Drainage Engineer
GPAC
Seattle, WA
- $100,000 to $150,000 USD / year
Tackle everything from localized drainage improvements to complex stormwater systems, hydraulic structures, and watershed challenges.
Added 20 mins ago
Senior Software Engineer (AI-Native)
Telegent, Inc.
Pleasant Grove, UT
You've written enough code and built enough systems at scale to show real mastery. You get the git versioning jokes and the Linux memes, and your servers hiccup in fear of Kai Lentit 😆
Added 21 mins ago
OS
Software Developer Engineer [Job Code: R8267]
Orion Steel Group
Pueblo, CO
- $86,600 to $150,738 USD / year
Employer: Orion Steel Group LLC Job Title: Software Developer Engineer [Job Code: R8267] **Location: 2100 South Freeway, Pueblo, CO 81004 ** Job Duties: Responsible for developing…
Added 21 mins ago
Quantum Compiler Engineer - 466
Quantinuum
Broomfield, CO
Added 21 mins ago
Database Engineer
S&P Global Inc.
Englewood, CO
Added 21 mins ago
HPC Systems Engineer
University Corporation for Atmospheric Research
Boulder, CO
Join the High-Performance Computing Systems Group (HSG) at NCAR and help power cutting-edge Earth system science! As an HPC Systems Engineer, you will play a pivotal role in engineering and…
Added 21 mins ago
IR Plume M&S System Engineer
deciBel Research, Inc.
Colorado Springs, CO
Added 21 mins ago
Design Engineer - Dynamic Studies and Modeling
Ulteig Engineers, In
Denver, CO
Description The Opportunity Ulteig is currently seeking talented and motivated Design Engineer level engineering candidates to support dynamic power system studies within the Renewables -…
Added 21 mins ago
Design Engineer - Dynamic Studies and Modeling
Ulteig Engineers, In
Denver, CO
Description The Opportunity Ulteig is currently seeking talented and motivated Design Engineer level engineering candidates to support dynamic power system studies within the Renewables -…
Added 36 mins ago
G
Water/Wastewater Engineer
GPAC
Dallas, TX
- $80,000 to $145,000 USD / year
We are seeking a Water/Wastewater Engineer to join a growing, multi-disciplinary engineering consulting firm. This individual will contribute to the planning, design, and delivery of…
Added 37 mins ago
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Drainage Engineer
GPAC
Cary, NC
- $100,000 to $150,000 USD / year
Tackle everything from localized drainage improvements to complex stormwater systems, hydraulic structures, and watershed challenges.
Added 37 mins ago
G
Water/Wastewater Engineer
GPAC
Boise, ID
- $80,000 to $145,000 USD / year
We are seeking a Water/Wastewater Engineer to join a growing, multi-disciplinary engineering consulting firm. This individual will contribute to the planning, design, and delivery of…
Added 37 mins ago
G
Water/Wastewater Engineer
GPAC
Greenbelt, MD
- $80,000 to $145,000 USD / year
We are seeking a Water/Wastewater Engineer to join a growing, multi-disciplinary engineering consulting firm. This individual will contribute to the planning, design, and delivery of…
Added 40 mins ago
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Water/Wastewater Engineer
GPAC
Los Angeles, CA
- $80,000 to $145,000 USD / year
We are seeking a Water/Wastewater Engineer to join a growing, multi-disciplinary engineering consulting firm. This individual will contribute to the planning, design, and delivery of…
Added 40 mins ago
G
Water-Wastewater Engineer
GPAC
New York, NY
- $90,000 to $145,000 USD / year
We are seeking a Water/Wastewater Engineer to join a growing, multi-disciplinary engineering consulting firm. This individual will contribute to the planning, design, and delivery of…
Added 41 mins ago
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Transportation Engineer
GPAC
Chicago, IL
- $80,000 to $125,000 USD / year
We are seeking a Transportation Engineer to join a dynamic, multi-disciplinary engineering consulting firm. This individual will contribute to the planning, design, and delivery of…
Added 41 mins ago
G
Water-Wastewater Engineer
GPAC
Chicago, IL
- $80,000 to $125,000 USD / year
We are seeking a Water/Wastewater Engineer to join a growing, multi-disciplinary engineering consulting firm. This individual will contribute to the planning, design, and delivery of…
Added 43 mins ago
Electronic Warfare DevOps Engineer
Leidos
Huntsville, AL
Leidos’ Defense Open Air Sensors Division is seeking an Electronic Warfare DevOps Engineer to join a diverse team to create unique solutions for complex sensor and radar orientated…
Added 43 mins ago
Diagnostic Radiologic Technologist - Computerized Tomography
Veterans Affairs, Veterans Health Administration
Montgomery, AL
Added 48 mins ago
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Sales Engineer - Electronic Warfare, United States (Remote)
Motorola Solutions, Inc.
Denver, CO
- $40,123 USD / year
Silvus Technologies, a leading provider of advanced MANET and MIMO communications systems, is reshaping mesh network technology for mission-critical applications - on the ground, in the air…
Added 48 mins ago
MS
Sales Engineer - Unmanned Systems - United States (Remote)
Motorola Solutions, Inc.
Denver, CO
- $40,123 USD / year
Silvus is seeking a Sales Engineer - Unmanned Systems to work closely with the Sales, Marketing, and Business Development teams to provide our customers with tailored solutions to meet…
Added 48 mins ago
MS
Sales Engineer - Unmanned Systems - United States (Remote)
Motorola Solutions, Inc.
Denver, CO
- $40,123 USD / year
Silvus is seeking a Sales Engineer - Unmanned Systems to work closely with the Sales, Marketing, and Business Development teams to provide our customers with tailored solutions to meet…
Added 48 mins ago
TA
MEO Missile Warning & Tracking (MWT) SEIT Engineer
The Aerospace Corpor
Colorado Springs, CO
- $117,300 to $175,900 USD / year
…orbit (MEO). As the MEO Missile Warning & Tracking (MWT) SEIT Engineer, you will play an important role in the transition to a new proliferated Overhead Persistent Infrared (OPIR) MEO…
Added 48 mins ago
TA
MEO Missile Warning & Tracking (MWT) Lead SEIT Engineer
The Aerospace Corpor
Colorado Springs, CO
- $151,300 to $226,900 USD / year
…(MEO). As the MEO Missile Warning & Tracking (MWT) Lead SEIT Engineer, you will play a pivotal role in the transition to a new proliferated Overhead Persistent Infrared (OPIR) MEO…

Miratech

Senior Google CCAIP Engineer

Remote, United States

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Job details

Posting language: English
Posted: Nov 5, 2026

Original job description

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Google CCAIP Engineer to build, configure, and test customer contact center solutions on Google's Contact Center AI (CCAI) Platform. The role focuses on implementing approved business and technical specifications, including DTMF IVR menus, call flows, queue configurations, and routing logic. The ideal candidate has hands-on experience configuring cloud contact center platforms in production environments and can ensure accurate implementation, thorough testing, and clear technical documentation.

Responsibilities

Build and configure DTMF IVR menu structures in Google CCAI Platform, including menu hierarchies, keypad mappings, prompt sequences, and navigation logic.
Configure IVR messaging and multilingual prompts, including greetings, language selection, invalid-input handling, recording consent, after-hours messages, and overcapacity notifications.
Implement call flows and routing configurations, including queue assignments, fallback rules, overflow handling, callbacks, and warm and cold transfers.
Configure integrations with CRM systems, virtual agents, Agent Assist, and agent desktop components according to approved technical specifications.
Develop and execute test cases covering IVR menu paths, routing scenarios, transfers, timeouts, and edge cases; support customer user acceptance testing (UAT) and resolve configuration defects.
Maintain traceability between approved requirements and platform configurations, and prepare technical documentation, call flow diagrams, and operational runbooks.
Follow established change management and release procedures while collaborating with customer stakeholders to clarify requirements and ensure accurate implementation.

Qualifications

5+ years of experience building and configuring IVR solutions and call flows on cloud contact center or CCaaS platforms in production environments.
2+ years of hands-on experience with Google Cloud Contact Center AI Platform (CCAIP)
Strong understanding of DTMF IVR configuration, including menu hierarchies, keypad mapping, prompt sequencing, invalid-input handling, and timeouts.
Experience configuring queues, routing rules, fallback mechanisms, overflow handling, callbacks, and call transfers.
Skills in developing custom integrations using platform APIs, webhooks, or SDKs.
Experience implementing conversational AI integrations with Dialogflow CX, Conversational Agents, or Agent Studio.
Skills in working with enterprise CRM or service management integrations, such as Salesforce, ServiceNow, Microsoft Dynamics, Zendesk, or HubSpot.
Ability to implement approved business and technical specifications accurately and identify and escalate ambiguities or conflicting requirements.
Experience preparing and executing structured test cases, supporting UAT, and resolving configuration defects.
Ability to prepare clear technical documentation, including call flow diagrams and configuration records.
Experience working directly with customer technical and business stakeholders.
Good command of English, both written and spoken.

Nice to Have

Knowledge of telephony protocols and technologies, including SIP, SIPREC, call recording, or quality management integrations.
Experience with additional CCaaS platforms, such as Genesys Cloud CX, Amazon Connect, NICE CXone, or Five9.
Experience delivering contact center solutions in regulated environments with strict audit and change management requirements.
Experience delivering multilingual contact center solutions, including English/French environments.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program.
Work From Anywhere Culture: make the most of the flexibility that comes with remote work.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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