Jobs in the United States

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Added 14 mins ago
(Contractor) Senior Lead React Native Engineer
Jobgether
Remote, United States
…applications and next steps. Our partner is looking for a (Contractor) Senior Lead React Native Engineer based in the United…
Added 51 mins ago
Senior UI/AI Developer (Angular)
Citibank, N.A.
United States
We are seeking an innovative Senior UI/AI Developer to join our GSP Financing and Securitization division. You will be a key member of a talented and dedicated team, responsible for…
Added 1 hour ago
ZZ
Principal Software Development Engineer, Design Systems (Web)
ZINC Zillow, Inc.
Remote, United States
- $185,800 to $312,400 USD / year
Mentor senior engineers and grow technical leadership across the team, so knowledge and quality never depend on any one person.
Added 1 hour ago
Network Engineer Support
Hays
NC
Our client is seeking Network Engineer Support in Charlotte, NC.
Added 1 hour ago
Senior Engineer - Body Shop
Volvo Car Corporation
Ridgeville, SC
As a Senior Shop Engineer in our Body Shop, you will provide technical leadership for current and future manufacturing processes across the Body Shop. You will be part of a growing team of…
Added 1 hour ago
Senior Data Governance Manager, Marcom
Apple
Sunnyvale, CA
The Senior Data Governance Manager owns Marcom’s data governance strategy and infrastructure, making sure the data powering AI tools, models, and workflows is classified, protected,…
Added 1 hour ago
MM
Analytical Lab Chemist
Mariana Minerals
San Francisco, CA
- $110,000 to $130,000 USD / year
- Full-time, Monday–Friday, day shift, based at our San Francisco HQ
Added 1 hour ago
Senior AI & MLOps Engineer
Jobgether
Remote, United States
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Senior AI & MLOps Engineer based in United States.
Added 1 hour ago
Senior Propulsion Engineer- Components
Varda Space Industries
El Segundo, CA
Varda is hiring an experienced Senior Propulsion Engineer- Components to join the team that designs, builds, tests, and flies the fluid components on the W-Series satellite bus and future…
Added 2 hours ago
Mid-level Mechanical Design Engineer, Level 2-3
Zulu Pods
Northampton, MA
The design engineer will help to innovate in the space of fluid mechanics, electromechanical devices, and help to solve complex engineering problems. The individual will contribute to…
Added 2 hours ago
Senior System Safety Engineer
Astrion
Eglin Air Force Base, FL
Astrion has an exciting opportunity for a Senior System Safety Engineer supporting the Agile Weapons Division (AFLCMC/EBX) at Eglin AFB, FL. This division is resposible for acquiring…
Added 2 hours ago
Z
Senior Data Engineer
Zifo
Remote, United States
- $100,000 to $130,000 USD / year
…structured storage in Aurora and GraphDB, to serving curated knowledge for LangGraph-based agentic AI…
Added 2 hours ago
Senior Data Engineer
Jobgether
Remote, United States
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Data Engineer based in the United States.
Added 2 hours ago
Instrumentation & Controls Engineer SME – Hyperscale Data Centers
Jacobs
Portland, OR
At Jacobs, we never settle - we push boundaries, elevate standards, and deliver with purpose. As a senior subject matter expert (SME) within our Data Center team, you’ll lead I&C…
Added 2 hours ago
O
Associate DevSecOps Engineer (Python, CI/CD)
OpenDataJobs
Remote, United States
- $80,000 to $95,000 USD / year
Under senior engineers' guidance, develop and maintain deployment automation and pipelines.
Added 2 hours ago
Senior Systems Engineer (Platform Requirements & Interfaces)
George Bernard Consulting
San Francisco · San Francisco, CA
Strong working knowledge of ISO 26262 and formal verification management.
Added 2 hours ago
Senior Civil Engineer (Geometric, Roads & Highways Design) | Talent Pool Expression of Interest
ZUTARI 2026
Lagos, LA
We are looking for technical minds who see beyond constraints and are driven to engineer solutions that matter, today and for generations to come.
Added 2 hours ago
RH
Infrastructure Engineer
Robert Half
Santa Barbara, CA
- $110,000 to $150,000 USD / year
We are seeking an experienced Senior IT Systems Engineer to take ownership of client IT environments, lead technical infrastructure projects, and serve as a trusted technical resource for…
Added 2 hours ago
RH
Network Engineer
Robert Half
Los Angeles, CA
- $140,000 to $160,000 USD / year
We are seeking an experienced Senior Network Engineer to take ownership of a complex, enterprise-wide network infrastructure supporting a large, multi-location organization. This is a…
Added 3 hours ago
Principal Identity Cybersecurity Engineer
The MITRE Corporation
McLean, VA
Must have an active Top Secret U.S Government issued Security Clearance
Added 3 hours ago
TB
Resident Services Assistant 8:30am-5pm $18-21 (Full Time)
The Boulevard Senior Living St. Peters
St. Peters, MO
- $18 to $21 USD / hour
- Full-time
You must have the ability to frequently lift and/or move items up to 50 pounds · Must have a clean driving record as per the insured’s policy
Added 3 hours ago
SO
Platform Specialist - OIT Transparency Posting (Remote From Anywhere In CO)
State of Colorado
CO
- $100,000 to $110,000 USD / year
As a Platform Specialist with the Office of Information Technology (OIT), you will engineer, configure, automate, and deploy the state’s shared content management and electronic signature…
Added 3 hours ago
Senior Software Engineer (Agent Experience)
Avaya
United States
…services, applying strong computer science fundamentals to state management, client/server coordination, messaging, and media integration. Our platform serves deployments from small…
Added 3 hours ago
Senior Process Engineer I, Visual Inspection
Fujifilm
Holly Springs, NC
The Senior Process Engineer 1 provides engineering guidance to support capital projects, technology transfer, and manufacturing operations. This will ensure compliance with all safety,…
Added 3 hours ago
Investment Management Engineer
Samsung Austin Semiconductor, LLC.
1530 FM 973 Taylor, TX
The Investment Management Engineer will support the management and financial oversight of all Korea-funded investments for Samsung Austin Semiconductor new Fabs, including construction,…

Miratech

Senior Google CCAIP Engineer

Remote, United States

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Job details

Posting language: English
Posted: Nov 5, 2026

Original job description

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Google CCAIP Engineer to build, configure, and test customer contact center solutions on Google's Contact Center AI (CCAI) Platform. The role focuses on implementing approved business and technical specifications, including DTMF IVR menus, call flows, queue configurations, and routing logic. The ideal candidate has hands-on experience configuring cloud contact center platforms in production environments and can ensure accurate implementation, thorough testing, and clear technical documentation.

Responsibilities

Build and configure DTMF IVR menu structures in Google CCAI Platform, including menu hierarchies, keypad mappings, prompt sequences, and navigation logic.
Configure IVR messaging and multilingual prompts, including greetings, language selection, invalid-input handling, recording consent, after-hours messages, and overcapacity notifications.
Implement call flows and routing configurations, including queue assignments, fallback rules, overflow handling, callbacks, and warm and cold transfers.
Configure integrations with CRM systems, virtual agents, Agent Assist, and agent desktop components according to approved technical specifications.
Develop and execute test cases covering IVR menu paths, routing scenarios, transfers, timeouts, and edge cases; support customer user acceptance testing (UAT) and resolve configuration defects.
Maintain traceability between approved requirements and platform configurations, and prepare technical documentation, call flow diagrams, and operational runbooks.
Follow established change management and release procedures while collaborating with customer stakeholders to clarify requirements and ensure accurate implementation.

Qualifications

5+ years of experience building and configuring IVR solutions and call flows on cloud contact center or CCaaS platforms in production environments.
2+ years of hands-on experience with Google Cloud Contact Center AI Platform (CCAIP)
Strong understanding of DTMF IVR configuration, including menu hierarchies, keypad mapping, prompt sequencing, invalid-input handling, and timeouts.
Experience configuring queues, routing rules, fallback mechanisms, overflow handling, callbacks, and call transfers.
Skills in developing custom integrations using platform APIs, webhooks, or SDKs.
Experience implementing conversational AI integrations with Dialogflow CX, Conversational Agents, or Agent Studio.
Skills in working with enterprise CRM or service management integrations, such as Salesforce, ServiceNow, Microsoft Dynamics, Zendesk, or HubSpot.
Ability to implement approved business and technical specifications accurately and identify and escalate ambiguities or conflicting requirements.
Experience preparing and executing structured test cases, supporting UAT, and resolving configuration defects.
Ability to prepare clear technical documentation, including call flow diagrams and configuration records.
Experience working directly with customer technical and business stakeholders.
Good command of English, both written and spoken.

Nice to Have

Knowledge of telephony protocols and technologies, including SIP, SIPREC, call recording, or quality management integrations.
Experience with additional CCaaS platforms, such as Genesys Cloud CX, Amazon Connect, NICE CXone, or Five9.
Experience delivering contact center solutions in regulated environments with strict audit and change management requirements.
Experience delivering multilingual contact center solutions, including English/French environments.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program.
Work From Anywhere Culture: make the most of the flexibility that comes with remote work.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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Jobs in the United States