Jobs in the United States

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Senior Software Engineer, Data Platform
Commure
Mountain View, CA · Los Angeles, CA · New York City, NY · San Francisco, CA
- $180,000 to $230,000 USD / year
We're hiring a Senior Software Engineer to own Commure's data warehouse platform end-to-end. You'll design, build, and operate every layer of the stack:
Added 1 min ago
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Senior Cloud Engineer
Pfizer Hellas AE
NY
- $99,200 to $165,400 USD / year
The Senior Cloud Engineer is a technical leader within the Cloud Engineering organization, responsible for designing, building, and evolving secure, scalable, and highly automated cloud…
Added 1 min ago
Software Engineer-Infrastructure
New Relic
Austin, TX · Chicago, IL · Columbus, OH · Dallas, TX · Detroit, MI · Houston, TX · Las Vegas, NV · Miami, FL · Milwaukee, WI · Orlando, FL · Philadelphia, PA · Phoenix, AZ · Portland, OR · Salt Lake City, UT · St. Louis, MO · TX
…world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready…
Added 3 mins ago
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Construction Manager - Electrical
IREN
Childress, TX
- $78 USD / hour
Must be comfortable working a rotational schedule, which includes day and night shifts as well as weekend work, based on project needs · Employees working night shifts will receive a 15% premium added to their hourly rate only for hours worked during night shifts
Added 4 mins ago
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Entry-level Electrical Engineer
Salas O'Brien
Lakewood, CO
- $70,000 to $80,000 USD / year
As an Entry-Level Electrical Engineer at our consulting engineering firm, you’ll support experienced engineers in the design, analysis, and implementation of electrical systems for…
Added 4 mins ago
SO
Entry-level Electrical Engineer
Salas O'Brien
Portland, ME
- $70,000 to $80,000 USD / year
Job Summary: We are seeking an Entry-level Electrical Engineer to support the design and delivery of electrical systems for building projects. Working alongside experienced engineers and…
Added 4 mins ago
Manager, Technical Recruiting
Ripple
San Francisco, CA
…engineering leaders, and domain specialists in protocol, distributed systems, security, and infrastructure. These are high-impact hires that define what our teams can build, and you’ll…
Added 5 mins ago
CWE Professional Development Senior Specialist
Bechtel
Houston, TX
Added 5 mins ago
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Technical Lead Manager
Homebound
Remote, United States
- $150,000 to $200,000 USD / year
…homebuilding. This is a leadership-track role for a senior engineer ready to grow their scope and impact. You'll stay hands-on as a technical leader while directly managing a team of 2–4…
Added 5 mins ago
Applications Engineer
RED Group
Carrollton, TX
We are looking for an Applications Engineer to join our team in a hybrid role and based from our North Texas, TX office. The ideal candidate will also have strong technical background in…
Added 7 mins ago
Drinking Water EIT
HDR
Denver, CO
Create planning level, preliminary, and detailed designs of water focused systems under instruction from a Project Engineer or person in responsible charge
Added 8 mins ago
Data Engineer
Derex Technologies Inc
St. Louis, MO
With over two decades of unparalleled experience, Derex provides supports to its clientele, across such industries as Systems Integration, Banking and Finance, Telecommunications,…
Added 8 mins ago
Associate HMI Design Engineer
Alpharetta, GA
As an Associate HMI Design Engineer, you will be responsible for designing, developing, modifying, and implementing software programming for generator control switchgear human-machine…
Added 8 mins ago
Senior Autonomy Validation Engineer
Green Valley, AZ
The Senior Automation Validation Engineer position develops, tests, and troubleshoots autonomy software systems used for autonomous machines. This generally includes onboard system…
Added 8 mins ago
Design Engineer
Lafayette, IN
The Large Power Systems Division is currently seeking a Design Engineer to join the Turbocharger Application team, located in either Lafayette, IN. In this role, you will provide critical…
Added 8 mins ago
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Chief Engineer – Reikart House and Jazzboline Restaurant and Ballroom
Reikart House
Amherst, NY
- $65,000 to $72,000 USD / year
We're seeking an experienced, hands-on Chief Engineer or Hotel and Restaurant Maintenance Manager who takes pride in maintaining exceptional properties, developing a strong maintenance…
Added 8 mins ago
Team Lead
Gates Corporation
Red Bay, AL
…transmission solutions. We push the boundaries of material science to engineer solutions that continually exceed customer…
Added 9 mins ago
Material Handler - Afternoon Shift Mon-Fri 12:30PM - 09:00PM
GXO Logistics
Hanahan, SC
Knowledge of warehouse management systems (WMS)
Added 9 mins ago
Data Center Logistics Associate - 1st Shift
GXO Logistics
Omaha, NE
Familiarity with inventory management systems and software, as well as proficiency in using basic office software (e.g., Microsoft Excel, Word)
Added 9 mins ago
Data Center Logistics Associate - Weekend 1st Shift
GXO Logistics
Omaha, NE
Familiarity with inventory management systems and software, as well as proficiency in using basic office software (e.g., Microsoft Excel, Word)
Added 9 mins ago
Production Technician Associate II - Day shift
GXO Logistics
Trenton, SC
Day Shift, Monday – Friday, 8:00am – 4:30pm
Added 9 mins ago
Data Center Logistics Associate - 1st Shift
GXO Logistics
Omaha, NE
Familiarity with inventory management systems and software, as well as proficiency in using basic office software (e.g., Microsoft Excel, Word)
Added 9 mins ago
Data Center Logistics Associate - 1st Shift
GXO Logistics
Omaha, NE
Familiarity with inventory management systems and software, as well as proficiency in using basic office software (e.g., Microsoft Excel, Word)
Added 9 mins ago
Inventory Control Analyst - 1st Shift
GXO Logistics
Rural Hall, NC
Support experience with Warehouse Management Systems (WMS), order management applications and database systems
Added 9 mins ago
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Firmware Engineer
First Order Effects
Austin, TX
- $100,000 to $250,000 USD / year
WE'VE BUILT CUTTING-EDGE SYSTEMS AT LEGENDARY COMPANIES

Miratech

Senior Google CCAIP Engineer

Remote, United States

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Job details

Posting language: English
Posted: Nov 5, 2026

Original job description

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Google CCAIP Engineer to build, configure, and test customer contact center solutions on Google's Contact Center AI (CCAI) Platform. The role focuses on implementing approved business and technical specifications, including DTMF IVR menus, call flows, queue configurations, and routing logic. The ideal candidate has hands-on experience configuring cloud contact center platforms in production environments and can ensure accurate implementation, thorough testing, and clear technical documentation.

Responsibilities

Build and configure DTMF IVR menu structures in Google CCAI Platform, including menu hierarchies, keypad mappings, prompt sequences, and navigation logic.
Configure IVR messaging and multilingual prompts, including greetings, language selection, invalid-input handling, recording consent, after-hours messages, and overcapacity notifications.
Implement call flows and routing configurations, including queue assignments, fallback rules, overflow handling, callbacks, and warm and cold transfers.
Configure integrations with CRM systems, virtual agents, Agent Assist, and agent desktop components according to approved technical specifications.
Develop and execute test cases covering IVR menu paths, routing scenarios, transfers, timeouts, and edge cases; support customer user acceptance testing (UAT) and resolve configuration defects.
Maintain traceability between approved requirements and platform configurations, and prepare technical documentation, call flow diagrams, and operational runbooks.
Follow established change management and release procedures while collaborating with customer stakeholders to clarify requirements and ensure accurate implementation.

Qualifications

5+ years of experience building and configuring IVR solutions and call flows on cloud contact center or CCaaS platforms in production environments.
2+ years of hands-on experience with Google Cloud Contact Center AI Platform (CCAIP)
Strong understanding of DTMF IVR configuration, including menu hierarchies, keypad mapping, prompt sequencing, invalid-input handling, and timeouts.
Experience configuring queues, routing rules, fallback mechanisms, overflow handling, callbacks, and call transfers.
Skills in developing custom integrations using platform APIs, webhooks, or SDKs.
Experience implementing conversational AI integrations with Dialogflow CX, Conversational Agents, or Agent Studio.
Skills in working with enterprise CRM or service management integrations, such as Salesforce, ServiceNow, Microsoft Dynamics, Zendesk, or HubSpot.
Ability to implement approved business and technical specifications accurately and identify and escalate ambiguities or conflicting requirements.
Experience preparing and executing structured test cases, supporting UAT, and resolving configuration defects.
Ability to prepare clear technical documentation, including call flow diagrams and configuration records.
Experience working directly with customer technical and business stakeholders.
Good command of English, both written and spoken.

Nice to Have

Knowledge of telephony protocols and technologies, including SIP, SIPREC, call recording, or quality management integrations.
Experience with additional CCaaS platforms, such as Genesys Cloud CX, Amazon Connect, NICE CXone, or Five9.
Experience delivering contact center solutions in regulated environments with strict audit and change management requirements.
Experience delivering multilingual contact center solutions, including English/French environments.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program.
Work From Anywhere Culture: make the most of the flexibility that comes with remote work.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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Jobs in the United States