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Added 5 mins ago
Senior Full Stack Java Engineer - Workforce Management (WFM)
Miratech
Remote, United States
We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build enterprise-scale solution supporting forecasting, capacity planning, scheduling,…
Added 5 mins ago
Senior Full Stack Java Engineer - Workforce Management (WFM)
Miratech
Remote, United States
We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build enterprise-scale solution supporting forecasting, capacity planning, scheduling,…
Added 13 mins ago
E T Consultant
World Bank Group
Washington, DC
ITSFE is seeking a skilled and experienced Solution Engineer to join our growing team as an ET Consultant. The Solution Engineer will design, build, enhance, and support web-based solutions…
Added 18 mins ago
II
Senior PKI & Cryptographic Infrastructure Engineer
IDR Inc.
Denver, CO
- $90 to $95 USD / hour
IDR is seeking a Senior PKI & Cryptographic Infrastructure Engineer to join one of our top clients for a remote opportunity. In this role, you will lead the enhancement and automation of…
Added 20 mins ago
Director BESS
Constellation Energy Generation, LLC.
Kennett Square, PA
Added 23 mins ago
A
Software Engineer – Distributed Systems
Alluxio
Foster City, CA
- $230,000 to $330,000 USD / year
As a Sr. Staff Software Engineer – Distributed Systems at Alluxio, you will lead the end-to-end architecture and technical evolution of our next-generation distributed data platform. You…
Added 24 mins ago
E T Consultant
World Bank Group
Washington, DC
ITSFE is seeking a skilled and experienced Solution Engineer to join our growing team as an ET Consultant. The Solution Engineer will design, build, enhance, and support web-based solutions…
Added 26 mins ago
J
Software Engineer Lead
Jobgether
Remote, United States
- $105,000 to $135,000 USD / year
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Software Engineer Lead based in the United States.
Added 26 mins ago
J
Senior Machine Learning Engineer, Inference
Jobgether
Remote, United States
- $250,000 to $300,000 USD / year
…language model (LLM) technology. As a Senior Machine Learning Engineer, you will own inference optimization from research through production deployment, helping bring sophisticated models…
Added 35 mins ago
Full Stack Java Engineer
Miratech
Remote, United States
We are looking for a Full Stack Engineer to design, develop, and support scalable cloud-native applications that power Workforce Management (WFM), Customer Experience (CX), and operational…
Added 45 mins ago
Hardware/Software Co-Design Engineer, Inference
Google
Sunnyvale, CA
Drive the definition and optimization of the hardware/software stack to enable performant training and serving of large ML models.
Added 52 mins ago
Staff Thin Film Process Development Engineer
Micron Technology, Inc.
Boise, ID
As a Staff Thin Film Process Development Engineer, you will develop and own advanced thin-film deposition processes supporting next-generation semiconductor technologies. You will translate…
Added 58 mins ago
Staff Machine Learning Engineer（Risk Intelligence/AI Agent）
OKX
San Jose, CA
…permissions, failure handling, human review, latency, and cost…
Added 59 mins ago
SentinelOne Engineer
Jobgether
Remote, United States
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a SentinelOne Engineer based in the United States.
Added 1 hour ago
Sr. Engineer, Software Engineer (Test Automation Developer)
AB3 Nationwide Life and Annuity Insurance Co
OH · AZ · IA
…experience with Playwright, API automation, Hexawise AI test optimization, AI-assisted test design, Xray MTM, Postman, and CI/CD-integrated automation, as well as familiarity with…
Added 1 hour ago
P
Electrical Engineer
Pfizer
Andover, MA
- $82,700 to $137,900 USD / year
Support electrical asset condition assessments, preventive maintenance optimization, equipment criticality reviews, and obsolescence planning activities.
Added 1 hour ago
Senior Ellucian Technical and Integrations Engineer
State of Massachusetts
Boston, MA
Added 1 hour ago
AI Solutions Engineer
ISACA
Remote, United States
The AI Solutions Engineer is responsible for the development, integration, implementation, and maintenance of large language model (LLM) applications used to support internal business…
Added 1 hour ago
Process Controls Engineer
Love's Travel Stops & Country Stores
Hastings, NE
Welcome to Heartwell! We are looking for a Process Controls Engineer to design,maintain, troubleshoot, and optimize process controls and automate systems to ensure safe, reliable, and…
Added 1 hour ago
Machine Perception (MP) Engineer – Level 6
Northrop Grumman
Gilbert, AZ
…spirit to our collaborative teams. As a Machine Perception (MP) Engineer – Level 6 located in Dulles, VA, or Gilbert, AZ , you’ll be a linchpin in missions of paramount importance, defining…
Added 1 hour ago
Senior Design Manager (Data Center)
Jacobs
Chandler, AZ
…technology cooling water interfaces, leak detection, and thermal…
Added 1 hour ago
J
Lead Site Reliability Engineer
Jobgether
Remote, United States
- $150,000 to $175,000 USD / year
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Lead Site Reliability Engineer based in the United States.
Added 1 hour ago
Early Career - Network Engineer (RAN Optimization)
Ericsson
Plano
Early-career professionals interested in building skills as a Network Engineer (RAN Optimization), take this exciting opportunity to join our global professional team at Ericsson. This…
Added 1 hour ago
Operations Analyst
Celsius
Boca Raton, FL
…Customer Service, Logistics, Finance, IT, and the Data & Analytics Engineer to access, validate, analyze, and communicate enterprise data. The ideal candidate combines strong analytical and…
Added 2 hours ago
Senior Robotics Engineer
Azalea Robotics Corporation
Berkeley, CA
As a Senior Robotics Engineer at Azalea Robotics, you will own core autonomy software end to end: from the localization, mapping, and steering that drive the mobile bases in our ARC 1…

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Remote, United States

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Job details

Experience: 8+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Nov 5, 2026

Original job description

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build enterprise-scale solution supporting forecasting, capacity planning, scheduling, real-time adherence, intraday management, and operational reporting in contact center environment. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design and implement workforce planning, forecasting, scheduling, and optimization capabilities using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and other stakeholders to convert needs into deliverable solutions.

Qualifications

8+ years of experience in full-stack software development, including ownership of production applications.
Strong understanding of workforce management concepts, including forecasting, staffing, scheduling, adherence, intraday management, shrinkage, occupancy, and service level management.
Experience working with complex business rules engines, optimization logic, scheduling algorithms, or workforce planning workflows.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with AWS services and Amazon Connect is preferred.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to have:

Experience building configurable rule engines for labor policies, scheduling constraints, or workforce optimization scenarios.
Exposure to workforce forecasting models, simulation techniques, optimization algorithms, or machine learning applications in workforce planning.
Experience with real-time operational data processing and event-driven architectures supporting workforce adherence and performance management.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Skills

Oracle Java
Forecasting
Scheduling
Reporting
Spring Boot
TypeScript
Node.js
Customer experience
Microservices
React
API development
Payroll
PostgreSQL
CI/CD
Jenkins
Troubleshoot
Process improvement
Research
Software development
Front-end development
Data warehouse
AWS
SQL
Data models
Communication skills
Documentation
Machine learning
Process data
Performance management
Apache Kafka
RabbitMQ
Kubernetes
GitHub

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