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Software Engineer II
Amentum
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The Software Engineer II will perform full stack development with C# program, ReactJS, MVC, Linq, and rest API development in NET Core platform. This position is US remote teleworking…
Added just now
Account Executive (Central)
Verint Systems, Inc.
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Thoroughly assess the customer’s needs and present the appropriate solution, utilizing the region’s Solutions Engineer(s) as needed.
Added 1 min ago
UA
Lead Civil Engineer (Hydraulic)
U.S. Army Corps of Engineers
New Orleans, LA
- $118,203 to $153,665 USD / year
About the Position: Serves as a Civil Engineer with expertise in Coastal Engineering for the New Orleans District of USACE. Ensures that the organization's strategic plan, mission, vision,…
Added 2 mins ago
CI
Embedded Software Test Automation Engineer
Cintal, Inc.
Chillicothe, IL
- $90,000 to $110,000 USD / year
…marital status, religion, age, disability, genetic information, service in the military, or any other characteristic protected by applicable federal, state, or local laws and ordinances.…
Added 4 mins ago
NA
CIVIL ENGINEER
Naval Air Systems Command
Patuxent River, MD
- $102,415 to $158,322 USD / year
…providing technical guidance to a technical workforce and meeting customer requirements for products and/or services. | You will plan, design, layout, and provide maintenance of real…
Added 7 mins ago
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INTERDISCIPLINARY ENGINEER
Naval Air Systems Command
San Diego, CA · Patuxent River, MD
- $143,913 to $197,200 USD / year
You will serve as a INTERDISCIPLINARY ENGINEER in the Mission Systems Group, Avionics Engineering Department, Avionics Systems Engineering Division, Tactical Avionics Branch of…
Added 8 mins ago
Senior Full Stack Java Engineer - Workforce Management (WFM)
Miratech
Remote, United States
We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build enterprise-scale solution supporting forecasting, capacity planning, scheduling,…
Added 8 mins ago
Senior Full Stack Java Engineer - Workforce Management (WFM)
Miratech
Remote, United States
We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build enterprise-scale solution supporting forecasting, capacity planning, scheduling,…
Added 33 mins ago
O
Senior Network Developer
Oracle
Seattle, WA · Nashville, TN · Redwood City, CA · Santa Clara, CA · Reston, VA
- $91,400 to $187,000 USD / year
As a Sr Network Development Engineer, you will be responsible for helping design, build, test, deploy and operate highly scalable solutions to support Oracle’s next-generation Cloud…
Added 38 mins ago
Full Stack Java Engineer
Miratech
Remote, United States
We are looking for a Full Stack Engineer to design, develop, and support scalable cloud-native applications that power Workforce Management (WFM), Customer Experience (CX), and operational…
Added 48 mins ago
Partner Solutions Engineer, gTech Ads Sellside, Global Exchange Platforms
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Added 48 mins ago
Process Engineer Staff
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Project Engineer (Staff, Senior, or Prinicpal) - Denver, CO
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Under general direction, this Project Engineer role will demonstrate complete understanding & wide application of engineering technical principle, theories, & concepts in the field.…
Added 58 mins ago
Field Service Engineer II - San Antonio, Texas
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As a Field Service Engineer II, you’ll support customers as a trusted technical expert, responsible for installing, maintaining, and troubleshooting diagnostic instruments while ensuring…
Added 1 hour ago
SentinelOne Engineer
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This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a SentinelOne Engineer based in the United States.
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Senior Technical Engineering Leader - Guidewire PolicyCenter & Policy Lifecycle
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Seasonal & Regular Commission Sales - Natick Mall
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Natick, MA
- $15.25 USD / hour
In Shoes, you'll help customers find the perfect footwear through personalized service and product expertise, backed by fit specialists and a stockroom built to keep pace with a fast-moving…
Added 1 hour ago
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Seasonal & Regular Commission Sales - Burlington
Nordstrom
Burlington, MA
- $15.25 USD / hour
In Shoes, you'll help customers find the perfect footwear through personalized service and product expertise, backed by fit specialists and a stockroom built to keep pace with a fast-moving…
Added 1 hour ago
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Senior Program Manager & Key Client Lead, Data Centers
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Boston, MA
- $150,000 to $225,000 USD / year
…substations, interconnection, generation, and other Ramboll service lines. Your work is expected to have direct and significant impact on Power Systems, the named account, and the relevant…
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Staff Software Engineer, Cloud ML Compute Services
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Sr. Principal Electrical Engineer IV
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Makes an extra effort to provide quality internal and external customer service.
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Automotive Field Service Engineer
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- $42 to $55 USD / hour
…perform accurate and efficient repairs, support EV battery service and replacement, and ensure vehicles meet safety and performance standards. The position requires frequent travel to…
Added 1 hour ago
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(1116127) Energy Electronics Software Engineer
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Peoria, IL
- $94,000 to $100,000 USD / year
Diversified Services Network, Inc. (DSN) is seeking a full-time Energy Electronics Software Engineer to join our team in Mossville, IL. We offer full benefits, PTO, 401k, and more! If…
Added 1 hour ago
Early Career - Network Engineer (RAN Optimization)
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Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Remote, United States

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Job details

Experience: 8+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Nov 5, 2026

Original job description

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build enterprise-scale solution supporting forecasting, capacity planning, scheduling, real-time adherence, intraday management, and operational reporting in contact center environment. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design and implement workforce planning, forecasting, scheduling, and optimization capabilities using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and other stakeholders to convert needs into deliverable solutions.

Qualifications

8+ years of experience in full-stack software development, including ownership of production applications.
Strong understanding of workforce management concepts, including forecasting, staffing, scheduling, adherence, intraday management, shrinkage, occupancy, and service level management.
Experience working with complex business rules engines, optimization logic, scheduling algorithms, or workforce planning workflows.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with AWS services and Amazon Connect is preferred.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to have:

Experience building configurable rule engines for labor policies, scheduling constraints, or workforce optimization scenarios.
Exposure to workforce forecasting models, simulation techniques, optimization algorithms, or machine learning applications in workforce planning.
Experience with real-time operational data processing and event-driven architectures supporting workforce adherence and performance management.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Skills

Oracle Java
Forecasting
Scheduling
Reporting
Spring Boot
TypeScript
Node.js
Customer experience
Microservices
React
API development
Payroll
PostgreSQL
CI/CD
Jenkins
Troubleshoot
Process improvement
Research
Software development
Front-end development
Data warehouse
AWS
SQL
Data models
Communication skills
Documentation
Machine learning
Process data
Performance management
Apache Kafka
RabbitMQ
Kubernetes
GitHub

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