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Added 12 hours ago
Senior Full Stack Java Engineer - Workforce Management (WFM)
Miratech
Remote, United States
Collaborate with Product, Operations Research, QA, DevOps, UX, and other stakeholders to convert needs into deliverable solutions.
Added 12 hours ago
Senior Full Stack Java Engineer - Workforce Management (WFM)
Miratech
Remote, United States
Collaborate with Product, Operations Research, QA, DevOps, UX, and other stakeholders to convert needs into deliverable solutions.
Added 12 hours ago
All Cares
All Cares
United States
We are looking for a growth marketing and operations manager to work directly with the founders. Your main focus will be go-to-market for our SaaS product. You will decide which channels we…
Added 12 hours ago
LEAD PRINCIPAL ENGINEER, ID1 ATE DE PROC
Micron Idaho Semiconductor Manufacturing (Triton) LLC
Boise, ID
…manufacturing excellence through robust supplier management and central operations execution. Establish global alignment across diverse organizations focusing on Commercial (cost),…
Added 12 hours ago
Engineering Program Manager
Cisco Systems, Inc.
Milpitas, CA
…integrating security and leveraging AI to simplify network operations. By championing innovation and applying modern, AI-driven processes, we bridge the gap between initial concept and…
Added 12 hours ago
J
Vibration Analyst
Jobgether
Remote, United States
- $71,000 to $80,000 USD / year
…you will help prevent equipment failures and optimize plant operations. You will also manage contractual performance, budgets, schedules, and key operational deliverables. This role offers…
Added 12 hours ago
J
Strategy & Operations Associate, GTM
Jobgether
Remote, United States
- $100,000 to $110,000 USD / year
…applications and next steps. Our partner is looking for a Strategy & Operations Associate, GTM based in the United…
Added 12 hours ago
Strategic Account Manager
Jobgether
Remote, United States
Collaborate with Sales, Marketing, Content, Operations, and Event teams to coordinate solutions and deliver an exceptional client experience.
Added 12 hours ago
J
Senior Calendar Associate
Jobgether
Remote, United States
- $28 to $33 USD / hour
The Senior Calendar Associate will play a key role in coordinating court reporting operations and ensuring seamless scheduling for legal professionals and clients. This position focuses on…
Added 12 hours ago
J
Sales Administrator
Jobgether
Remote, United States
- $31 to $34 USD / hour
…Executives and cross-functional teams across Sales, Finance, and Operations to facilitate smooth customer transactions and deliver an excellent client experience. From preparing sales…
Added 12 hours ago
J
Records Support Specialist
Jobgether
Remote, United States
- $24 to $29 USD / hour
Previous experience in healthcare administration, medical records management, personal injury, or legal operations is preferred but not required.
Added 12 hours ago
Marketing Campaign Manager
Jobgether
Remote, United States
…with Sales, Product Marketing, Content, Design, and Revenue Operations teams, you will ensure marketing activities contribute directly to pipeline development and business growth. You will…
Added 12 hours ago
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Fuel Logistics & Accounting Analyst
Jobgether
Remote, United States
- $16 USD / hour
…providers, and internal teams, you will help streamline daily operations and resolve logistical and financial challenges. This role combines analytical thinking, operational coordination,…
Added 12 hours ago
Director, Workday/HRIS
Jobgether
Remote, United States
…roadmap for integrating AI and automation into HR and Payroll…
Added 12 hours ago
Director, Innovation
Jobgether
Remote, United States
Lead the strategy and execution of AI innovation across internal operations and client-facing services. As Director of Innovation, you will identify opportunities to leverage artificial…
Added 12 hours ago
Director, Global Services Operations & Excellence
Jobgether
Remote, United States
…steps. Our partner is looking for a Director, Global Services Operations & Excellence based in the United…
Added 12 hours ago
Digital Marketing Account Director, Client Services
Jobgether
Remote, United States
…across strategy, creative, content, marketing, technology, and operations teams to turn business objectives into impactful solutions. Alongside strengthening existing accounts, you will…
Added 12 hours ago
J
Clinical Site Partnerships & Enablement Manager
Jobgether
Remote, United States
- $100,000 to $125,000 USD / year
Collaborate with Practice Operations, Logistics, Talent Acquisition, Clinical Operations, Quality, Regulatory, Feasibility, and Finance teams to address operational requirements and prepare…
Added 12 hours ago
J
Category manager & Procurement
Jobgether
Remote, United States
- $35 to $40 USD / hour
…supplier engagement, and continuous improvement across procurement operations. Your responsibilities will…
Added 12 hours ago
Billing & Collections Specialist
Jobgether
Remote, United States
…Support, and Finance teams, you will help streamline financial operations and improve collection efficiency. You will also contribute to month-end closing activities, monitor account risks,…
Added 12 hours ago
O
Lead Principal Data Hall Designer
Oracle
Seattle, WA
- $146,300 to $306,400 USD / year
…multidisciplinary internal teams (e.g., mechanical, plumbing, construction operations) to drive the strategic alignment and execution of innovative white space designs that transform…
Added 12 hours ago
O
Lead Principal Data Hall Designer
Oracle
Seattle, WA
- $146,300 to $306,400 USD / year
…multidisciplinary internal teams (e.g., mechanical, plumbing, construction operations) to drive the strategic alignment and execution of innovative white space designs that transform…
Added 12 hours ago
O
Principal Data Hall Designer
Oracle
Seattle, WA
- $114,600 to $234,600 USD / year
…multidisciplinary internal teams (e.g., mechanical, plumbing, construction operations) to translate requirements from concept into robust, executable white space…
Added 12 hours ago
O
Principal Data Hall Designer
Oracle
Seattle, WA
- $114,600 to $234,600 USD / year
…multidisciplinary internal teams (e.g., mechanical, plumbing, construction operations) to translate requirements from concept into robust, executable white space…
Added 12 hours ago
O
Senior Network Developer
Oracle
Seattle, WA · Nashville, TN · Redwood City, CA · Santa Clara, CA · Reston, VA
- $91,400 to $187,000 USD / year
…want auto-remediation of incidents, touchless and automated operations such as upgrading 1000s of devices and pushing configuration changes safely, adding network capacity seamlessly. We…

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Remote, United States

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Job details

Experience: 8+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Nov 5, 2026

Original job description

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build enterprise-scale solution supporting forecasting, capacity planning, scheduling, real-time adherence, intraday management, and operational reporting in contact center environment. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design and implement workforce planning, forecasting, scheduling, and optimization capabilities using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and other stakeholders to convert needs into deliverable solutions.

Qualifications

8+ years of experience in full-stack software development, including ownership of production applications.
Strong understanding of workforce management concepts, including forecasting, staffing, scheduling, adherence, intraday management, shrinkage, occupancy, and service level management.
Experience working with complex business rules engines, optimization logic, scheduling algorithms, or workforce planning workflows.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with AWS services and Amazon Connect is preferred.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to have:

Experience building configurable rule engines for labor policies, scheduling constraints, or workforce optimization scenarios.
Exposure to workforce forecasting models, simulation techniques, optimization algorithms, or machine learning applications in workforce planning.
Experience with real-time operational data processing and event-driven architectures supporting workforce adherence and performance management.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Skills

Oracle Java
Forecasting
Scheduling
Reporting
Spring Boot
TypeScript
Node.js
Customer experience
Microservices
React
API development
Payroll
PostgreSQL
CI/CD
Jenkins
Troubleshoot
Process improvement
Research
Software development
Front-end development
Data warehouse
AWS
SQL
Data models
Communication skills
Documentation
Machine learning
Process data
Performance management
Apache Kafka
RabbitMQ
Kubernetes
GitHub

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